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The Westin Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur

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Photo gallery for The Westin Kuala Lumpur

Breakfast, lunch, dinner served; international cuisine
Creator video
Exterior
Lobby
Club Suite, 1 Bedroom, Non Smoking | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living area

Club Suite, 1 Bedroom, Non Smoking

  • 300 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

42-inch LED TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 2 Twin Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Bedrooms, Non Smoking

Club Room, 2 Bedrooms, Non Smoking | Living area

Club Room, 2 Bedrooms, Non Smoking

  • 120 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Bedroom, Non Smoking

Club Room, 1 Bedroom, Non Smoking | Living area

Club Room, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

Central Kuala Lumpur getaway .A stay at this Kuala Lumpur City Centre hotel places you steps from Pavilion Kuala Lumpur and within a 10-minute walk of Jalan Alor. Berjaya Times Square and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪The Living Room - ‬1 min walk
  • ‪Kakiyuki - ‬1 min walk
  • ‪御庭 Emp - ‬1 min walk
  • ‪TWG Tea Salon & Boutique - ‬1 min walk
  • ‪Ferria Kl - ‬1 min walk

About this property

The Westin Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur
The Westin Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 5554 square feet (516 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Kuala Lumpur. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 443 guestrooms or units
  • 35 levels
  • 5554 sq ft of conference space
  • 516 sq m of conference space
  • Built in 2003
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Malay, Turkish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma, East Albury

Stayed 2 nights in Apr 2025

8/10 Good

CLEMENT WAI SUEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mukhtar

Stayed 2 nights in Apr 2025

10/10 Excellent

MOHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and impeccably respectful staff. Plenty of options for healthy eating and walk across to one of the biggest Malls in the City. Very enjoyable stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
I didn't like the noise from the showers in adjacent rooms and the lack of hot water in the shower in the morning.
Stayed 8 nights in Mar 2025

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Within walking distance to many places. Great and convenient for family
Stayed 2 nights in Mar 2025

10/10 Excellent

KHEK CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Service staffs are friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

KHEK CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the box service. I will not elaborate as it was an embarrassing situation but they do their best and met it. Well done!
Stayed 2 nights in Mar 2025

8/10 Good

HIU WAN

Stayed 2 nights in Mar 2025

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except internet connection is inconsistent. Have to log in every time even though after a few minutes not in use. House keeping service is good. Special thanks to Rajib who has provided us with excellent housekeeping services. Breakfast buffet food varieties can be upgraded given it is a 5 stars hotel which is a bit disappointed. Overall the experience is good and great location.
Stayed 4 nights in Mar 2025

4/10 Poor

Leo

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Daphne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pui Ling Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in Feb 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel in Kuala Lumpur

The staff was friendly and helpful. The buffet breakfast and restaurant meals exceptional. I would not hesitate to recommend this hotel.
Stayed 3 nights in Feb 2025

8/10 Good

Alvin

Travelled with family
Liked: Staff & service, amenities
First room has a toilet that has a strong smell of overflow Speaking with the staff, change of room was provided promptly Staff is professional & engaging, from the front desk to the concierge to everyone greeting

10/10 Excellent

Bo SIung

Stayed 1 night in Jan 2025

10/10 Excellent

James

Great location

This hotel is in a great location for sightseeing & shopping. Just across the road to the walkway that goes to the Petronas tower complex. Got a great deal from Hotels.com on a suite, it was huge and had free access to the club where there was complimentary food & drinks. Be aware of the heat in Kuala Lumpur, even though it was in February it was very hot 24 hours a day !
Stayed 3 nights in Jan 2025

10/10 Excellent

Dr. Stephen-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The Westin Kuala Lumpur is always my preferred hotel in KL, whether I am there for business or pleasure. Great location, delicious food, well-trained and pleasant staff, and a modern facility.
Stayed 3 nights in Jan 2025

6/10 Okay

Dhiraj

Business traveller
Disliked: Staff & service, property conditions & facilities

old feel, worn out, slow service

Old feel, service is slow, phone quality is not good, only good thing is front desk staff rest everything is not worth it.. its not Marriott standard.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience is perfect
Stayed 4 nights in Jan 2025

10/10 Excellent

shahnawaz khan

Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious. Housekeeping was quick to notice that I have exited my room. Asked if I needed them to tidy up the room. Even the bell boy explained all the directions to me. Making sure that I go to the right place. Really love the hospitality.
Stayed 3 nights in Jan 2025