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The Westin Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur

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The Westin Kuala Lumpur

Photo gallery for The Westin Kuala Lumpur

Breakfast, lunch, dinner served; international cuisine
Exterior
Club Suite, 1 Bedroom
Property amenity
Lobby

Overview of The Westin Kuala Lumpur

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Popular LocationPavilion Kuala Lumpur4 min walk
  • Popular LocationBerjaya Times Square14 min walk
  • Popular LocationKLCC Park14 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 300 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds, Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Bedrooms

Club Room, 2 Bedrooms

Club Room, 2 Bedrooms

  • 120 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Bedroom

Club Room, 1 Bedroom

Club Room, 1 Bedroom

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
JW Marriott Kuala Lumpur
Pool
Spa
Kids pool
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is CA $147
per night
CA $176 total
includes taxes & fees
11 May - 12 May
JW Marriott Kuala Lumpur

About the area

Kuala Lumpur

Central Kuala Lumpur getaway .At this Kuala Lumpur City Centre hotel, you'll be steps from Pavilion Kuala Lumpur and within a 15-minute walk of Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 14 min walk
  • KLCC Park - 14 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Petronas Twin Towers - 20 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Kakiyuki - 1 min walk
  • The Living Room - 1 min walk
  • TWG Tea Salon & Boutique - 1 min walk
  • Hokkaido Ramen Santouka - 1 min walk
  • Ferria Kl - 1 min walk

About this property

The Westin Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur
The Westin Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 5554 square feet (516 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin Kuala Lumpur. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 443 guestrooms or units
  • 35 levels
  • 5554 sq ft of conference space
  • 516 sq m of conference space
  • Built in 2003
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Malay, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 108 for adults and MYR 54 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV
  • iPod dock
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1003 reviews" "
Rating 8 - Good. 351 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hui Zhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The plumbing is very loud for the shower, which drowns out the volume from the TV.
Stayed 2 nights in Jan 2024

6/10 Okay

Yew Wah Michael

Stayed 3 nights in Jan 2024

10/10 Excellent

Eric Tan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

seema

Liked: Staff & service, amenities, property conditions & facilities
The bathroom needs to be updated. Very dirty bathroom tiles and room lighting was too low. There was no socket plug in the bathroom.
Stayed 2 nights in Jan 2024

8/10 Good

Raidha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing place specially they have smoking rooms which rare in kl
Stayed 3 nights in Dec 2023

6/10 Okay

Edmond

Travelled with family
Disliked: Property conditions & facilities
Unfortunately, for a 5 stars hotel, it did not live up to that standard for our stay. From the day of check-in, the room was not available until after 3pm check in time, as it was not ready. Then the extra bed that we ordered was not there so we had to chase it up 3 times before they found one. Then the shower head felt during the first use and luckily no serious injury. Finally, the room feel aged and not the freshness you expect for a 5 stars hotel. I do want to say given the above, credit should be given to the staff to want to fix these issues ASAP, but the feedback and rating is given based on my experience.
Stayed 6 nights in Dec 2023

6/10 Okay

Abdulrahman

Travelled with family
Liked: Staff & service
تحربه للدوله سيئه
The treatment is bad compared to my travels around the world to Europe and East Asia.. The worst treatment of Malaysians with Arabs And tourism The first time for me in Malaysian and the last not friendly اسوء تعامل التعالم الماليزي اسوء الفنادق فتادق ماليزيا لا انصح بالسفر لها وايضا تعامل الموظفين جداً سيء مع العرب والسواح شي كريه لا انصح للذهاب لهذه الدوله اول زياده والاخير
Stayed 1 night in Jan 2024

8/10 Good

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Amazing views
All over it’s ok But the air conditioner not good Same problem they solve so not big deal
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Not so five star hotel
This is my 4th time staying at Westin but my experience this time was not as satisfactory as before. On the day of check in, I noticed that the tissue box in the toilet was empty. Also, there is only one tea spoon instead of the usual two. I called to make a request and waited for an hour but no one deliver it to us. Make another call and waited for another hour, still nothing happen. By then, we decided to go for our dinner. By the time we are back, still no sign of the things being delivered to us, so make another call and they said it was delivered! I insisted that nothing was sent over and invite them to come to the room to check, and finally, they sent someone to have it delivered to us. Next, the shower area is leaking, resulted in water flowing out of the shower area to the common area in the toilet.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023