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Astana Wing - Riverside Majestic Hotel

4.0 star property
4-star hotel perfect for exploring Kuching

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Photo gallery for Astana Wing - Riverside Majestic Hotel

Lounge
Cafe
2 restaurants, breakfast served
Superior Twin River View | View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jalan Borneo, Off Jalan Tunku Abdul Rahm, P.O.Box 2928, Kuching, Sarawak, 93756
  • Place, Tun Jugah Shopping Center
    ‪3 min walk‬
  • Place, Hills Shopping Mall
    ‪3 min walk‬
  • Place, Kuching Waterfront
    ‪8 min walk‬
  • Airport, Kuching (KCH-Kuching Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior King City View

Minibar, in-room safe, desk, iron/ironing board

Superior King City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin River View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin River View

  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View

  • River view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King Bed City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Bed City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Executive Deluxe King Bed River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Bed River View

  • River view
  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior King City View

Minibar, in-room safe, desk, iron/ironing board

Superior King City View

  • Sleeps 2

View all photos for Superior Twin City View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin City View

  • Sleeps 2

View all photos for Superior King River View

Minibar, in-room safe, desk, iron/ironing board

Superior King River View

  • Sleeps 2

View all photos for Superior Twin River View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin River View

  • Sleeps 2

View all photos for Deluxe King City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King City View

  • Sleeps 2

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin City View

  • Sleeps 2

View all photos for Deluxe King River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King River View

  • Sleeps 2

View all photos for Deluxe Twin River View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin River View

  • Sleeps 2

View all photos for Executive Deluxe King Room with City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Room with City View

  • Sleeps 2

View all photos for Executive Deluxe King Room With River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe King Room With River View

  • Sleeps 2

View all photos for Executive Deluxe Room with City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Room with City View

  • Sleeps 2

View all photos for Executive Deluxe Room with River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Room with River View

  • Sleeps 2

View all photos for Executive Deluxe Twin Bed City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Bed City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Twin Bed River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Bed River View

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin City View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King River View

Minibar, in-room safe, desk, iron/ironing board

Superior King River View

  • River view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin Room With City View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Room With City View

  • Sleeps 2

View all photos for Executive Deluxe Twin Room With River View

Minibar, in-room safe, desk, iron/ironing board

Executive Deluxe Twin Room With River View

  • Sleeps 2

About the area

Kuching

Central Kuching getaway .With a stay at this Kuching hotel, you'll be steps from Riverside Shopping Complex and a 5-minute walk from Tua Pek Kong. Hills Shopping Mall and Chinese History Museum are also within half a mile (1 km).

What's nearby

  • Riverside Shopping Complex - 2 min walk - 0.2 km
  • Tun Jugah Shopping Center - 3 min walk - 0.3 km
  • Hills Shopping Mall - 3 min walk - 0.3 km
  • Jalan Padungan - 8 min walk - 0.7 km
  • Kuching Waterfront - 8 min walk - 0.7 km

Getting around

  • Kuching Intl. Airport (KCH) - 19 min drive

Restaurants

  • ‪Star On Stage - ‬1 min walk
  • ‪Lobby Hilton Hotel - ‬1 min walk
  • ‪Sape Restaurant - ‬2 min walk
  • ‪Executive Lounge, Hilton Kuching - ‬1 min walk
  • ‪Teresa's Laksa - ‬1 min walk

About this property

Astana Wing - Riverside Majestic Hotel

4-star hotel perfect for exploring Kuching
There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Astana Wing - Riverside Majestic Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Kuching hotel is smoke free.

  • 272 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Astana Wing - Riverside Majestic Hotel offers 272 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuching hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Rollaway bed fee: MYR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Property is also known as

Astana Wing Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic Hotel
Astana Wing Riverside Majestic Kuching
Astana Wing Riverside Majestic
Hotel Astana Wing - Riverside Majestic Hotel Kuching
Kuching Astana Wing - Riverside Majestic Hotel Hotel
Hotel Astana Wing - Riverside Majestic Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing Riverside Majestic
Astana Wing Riverside Majestic
Astana Wing - Riverside Majestic Hotel Hotel
Astana Wing - Riverside Majestic Hotel Kuching
Astana Wing - Riverside Majestic Hotel Hotel Kuching

Astana Wing - Riverside Majestic Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 142 reviews
Rating 8 - Good. 48 out of 142 reviews
Rating 6 - Okay. 22 out of 142 reviews
Rating 4 - Poor. 18 out of 142 reviews
Rating 2 - Terrible. 6 out of 142 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Musyiri

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall is ok, statisfying
Stayed 1 night in Nov 2025

4/10 Poor

Stephen

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the rooms was very substandard, they were not cleaned or serviced well at all. First room I tried had no towels, no soap, not bottled water, no coffee and dirty glasses. If it was not for the nice staff it would get a ZERO rating. Would I stay again, highly unlikely unless the city was booked out. Very disappointing stay. It was probably nice 30 years ago, but not today, would suggest it has never been maintained since it was built.
Stayed 3 nights in Oct 2025

6/10 Okay

Joseph William

Travelled with partner
Liked: Amenities
The hot water to the property was problematical. We asked for the sink in the bathroom to be fixed but it didnt happen in the week that we were there.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Sandra

Liked: Staff & service

It's a Dump!

The place is worn down. Smells old even. No hand towels provided, breakfast buffet options were gross, sink had mould round the drain hole, room-service tray which we left outside the room was not cleared till 2 1/2 days later (Housekeeping said they would inform the restaurant when we called). Its saving grace was the pleasant and helpful staff around the hotel.
Stayed 4 nights in Jul 2025

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities

Less than average experience

There wasn’t bath towels, shampoo and bath gel in the toilet when i got into the room. They were sent after 30-45 minutes after I informed the front desk. The toilet bowl and toilet seat has stains. The bath towels were yellow-ish instead of white. Last but not least, out of 3 elevators only 2 were working during our stay.
Stayed 2 nights in Jun 2025

8/10 Good

Musyiri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semua ok lah, breakfast sedap
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service

Pleasant but….

The pillow case and bedsheet were not clean. Some black stains. The flushing in the toilet needs to press a second time before it stops. The lights in the room are blinking. They should be changed. The toilet’s tiles are in need of a good scrub! The staff are pleasant though. Overall the location is good, the facilities are in need of an upgrade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karen Anak

The services in general is rather slow and required repeating/re-asking the for the services (asking for towels to be sent to the room- room only had one bath towel for a two person reservation; had to call again for porter services after waiting close to 20 mins). Location is strategic but the property and services were mediocre.
Stayed 1 night in Dec 2024

6/10 Okay

Poh ching, Kuala Lumpur

Business traveller
Disliked: Property conditions & facilities
Room cleanliness not so satisfactory. Air cond ventilation cover / surrounding area with dust. Room housekeeping not well managed.
Stayed 3 nights in Dec 2024

4/10 Poor

Josie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror

The hotel chamber maids are lazy. During our five days stay they only came to make the bed and replenished water. The room was never sweep or vacuumed, the bathroom never tidied and cleaned. When we called the reception and requested for room cleaning, the cleaners never appear. Sometimes they just left the bath towels or toilet papers outside the room door. The whole corridor stings. The car park under the hotel showed signs of sewage lickage. It is one hotel I won’t stay again and will warm traveller’s about it.
Stayed 5 nights in Nov 2024

6/10 Okay

donald ian george

Liked: Cleanliness, staff & service
Convenient for everything. All walkable.
Stayed 3 nights in Nov 2024

8/10 Good

Sathiabama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Muhyun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Charlie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very unpleasant stay at Astana Riverside. Check in was very bad because the hotel wanted us to pay the rate which was much higher than what we booked on Expedia. I have been an Expedia member for a long time and this was a first ever when a hotel wanted to charge differently than the rate that was booked. After speaking to the manager this was resolved but it took a long time for check in to be processed. The room was very disappointing too. Broken chair and no towels when we got there. Had to wait 1 hour after calling several times to get the bath towels delivered. Really not worth it, absolutely terrible hotel for the price we paid (RM 950 for 2 nights).
Stayed 2 nights in Oct 2024

10/10 Excellent

Iz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Glenn

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay in Kuching

Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
Stayed 1 night in Oct 2024

10/10 Excellent

donald ian george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
Stayed 4 nights in Sep 2024

6/10 Okay

S Bin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, spacious room, nice staff, great shower, just an all round nice place. Would love to stay again sometime :)
Stayed 9 nights in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

8/10 Good

KARTINY BINTI HAJI

Travelled with partner
Liked: Staff & service, amenities
Swimming pool great. Gym areas a bit dirty. No safety label. No hand soap Gym toilet sink areas dusty. Limited tv channel.
Stayed 5 nights in Jun 2024