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MUWA NISEKO

4.0 star property
4-star ski-in/ski-out hotel near Niseko Mountain Resort Grand Hirafu

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Photo gallery for MUWA NISEKO

Exterior
2 Bedroom Suite Annupuri View, Non Smoking
2 Bedroom Suite Annupuri View, Non Smoking
Snow and ski sports
Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Spa
  • Kitchen
  • Laundry

Explore the area

Map
1-jo 3-chome, 10-1 Niseko Hirafu, Kutchan, Hokkaido, 0440080
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area

Room options

View all photos for 2 Bedroom Suite, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

2 Bedroom Suite, Non Smoking

  • 89 sq m
  • Resort view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Signature King Suite Ski in / out, Non Smoking

Signature King Suite Ski in / out, Non Smoking | Living area

Signature King Suite Ski in / out, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for 2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking

2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking | View from room

2.5 Bedroom Suite with Onsen Annupuri View, Non Smoking

  • Mountain view
  • Sleeps 5
  • 4 Twin Beds and 1 Queen Murphy Bed

View all photos for Deluxe Twin Low, Non Smoking

Deluxe Twin Low, Non Smoking

Deluxe Twin Low, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Suite Annupuri View, Non Smoking

2 Bedroom Suite Annupuri View, Non Smoking

2 Bedroom Suite Annupuri View, Non Smoking

  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Twin, Non Smoking

Deluxe Twin, Non Smoking

Deluxe Twin, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Suite Annupuri View, Non Smoking

King Suite Annupuri View, Non Smoking | View from room

King Suite Annupuri View, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

Executive 4 Bedroom Suite with Onsen Annupuri View, Non Smoking

  • Mountain view
  • Sleeps 8
  • 6 Twin Beds and 1 King Bed

View all photos for King Suite with Onsen, Non Smoking

King Suite with Onsen, Non Smoking | Living area

King Suite with Onsen, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite, Non Smoking

Premier King Suite, Non Smoking | Living area

Premier King Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

King Suite, Non Smoking

  • 65 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Suite with Onsen, Non Smoking

4 Bedroom Suite with Onsen, Non Smoking

4 Bedroom Suite with Onsen, Non Smoking

  • Mountain view
  • Sleeps 8
  • 1 King Bed and 6 Twin Beds

About the area

Kutchan

Mountain getaway .You'll be within half a mile (1 km) of Niseko Mountain Resort Grand Hirafu and 2 miles (3 km) of Annupuri with a stay here. Shikotsu-Toya National Park and Kutchancho Asahigaoka Ski Area are also within 6 miles (10 km).

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 km
  • Niseko Takahashi Dairy Farm - 9 min drive - 7.1 km
  • Kutchancho Asahigaoka Ski Area - 11 min drive - 7.8 km
  • Niseko Annupuri Gondola - 15 min drive - 12.5 km
  • White Isle Niseko Snowmobile Park - 19 min drive - 16.1 km

Getting around

  • Kutchan Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 121 min drive

Restaurants

  • ‪Wild Bill's - ‬10 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬12 min walk
  • ‪Bang-Bang - ‬6 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬7 min walk
  • ‪Musu - ‬10 min walk

About this property

MUWA NISEKO

4-star ski-in/ski-out hotel near Niseko Mountain Resort Grand Hirafu
MUWA NISEKO offers its guests hot springs, ski-in/ski-out access, and a steam room. There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at MUWA NISEKO. You'll have access to the health club at a partner property. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

This 4-star Kutchan hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Built in 2023
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
MUWA NISEKO offers 113 accommodations with washers/dryers and safes. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are 2 indoor/outdoor hot springs open between 10:00 AM and 11:00 PM. The temperature in the hot springs is set to 100°F.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • In-room kitchen
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Pool toys
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 7:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (JPY 5,000 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • Couples/private dining

Things to do

  • 2 indoor/outdoor hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 2.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: JPY 5000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Hot springs access available from 10:00 AM to 11:00 PM.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Muwa Niseko Hotel
Muwa Niseko Kutchan
Muwa Niseko Hotel Kutchan

MUWA NISEKO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 1 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Qianxia

Stayed 4 nights in Mar 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing solo trip up to Niseko reagion
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at MUWA was 10/10. Stunning hotel with a beautiful spacious room overlooking the slopes. Right next to the snowboarding base which was perfect for us. It’s a bit of walk down to the restaurants and food trucks and an uphill walk back to the hotel but not an issue, kept us fit :D
Stayed 6 nights in Feb 2025

8/10 Good

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Gaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the limited choice of eating places. There were 2 formal restaurants - no cafe or casual dining, all extremely expensive. In the Italian restaurant, the sides came at the same time as the appetisers, instead of with the Mains!!! There was no room service option. Luckily there was a small shop with frozen food which could be eaten in the room. Terrible kitchen design in room, need tk stand on a stool to get the crockery 😵‍💫
Stayed 7 nights in Jan 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant ski in ski out hotel.
Stayed 8 nights in Jan 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Its architecture is Incredibly elegant and functional, has the best restaurants in Niseko by a margin particularly the Japanese restaurant. The staff is very kind and amiable. The rooms are very well designed and cozy with excellent sound insulation. It is a ski-in ski-out hotel in the best location in the HIRAFU section of the mountain, with great ski room and equipment rental available. Undoubtedly one of the top ski hotels of the world. It became the favorite for me and my family. Excellent experience overall!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Minh Nhut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best new ski resort hotel in Japan in 2024 for a reason. Absolutely no complain, except that it's cheaper to book directly vs booking through Expedia.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
new hotel with new hotel service. Supposedly we were to get room service everyday (we booked a 2bdr suite), but on some days they forgot to clean our room?
Stayed 6 nights in Dec 2024

10/10 Excellent

JunHong

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

4/10 Poor

My Hong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muwa is an exceptional property, particularly for skiing enthusiasts. The accommodations are excellent, and the location is ideal, right next to the ski fields. However, transportation and dining options can be challenging, and communication with the staff is somewhat limited. It's essential to plan ahead, as assistance is often unavailable on short notice. Despite these drawbacks, the overall experience is quite positive.
Stayed 3 nights in Dec 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing ski in ski out luxury hotel with exquisite facilities, friendly staff, and a ski shop. A few kinks to iron out- mainly regarding their shuttle service and lack of food and drink at the hotel between 3-5pm.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great amenities, a perfect stay. My parents and partner could not stop raving about everything. The parking lot is a little muddy in certain parts so watch out for that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with great views.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our experience at the luxury resort. We loved its architecture and interior design. The breakfast was delicious. The hotel staff were hospitable, helpful and spoke fluent English. Alvin was a tremendous help when we were checking out of the property. The ¥5000 per night for valet parking within the property was exorbitant, especially during the off peak season.We chose to park our rental car at the free parking instead.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Right on the slopes. Beautiful hotel. Very clean. Expensive but lovely convenient hotel. Breakfast was awesome!
Stayed 4 nights in Feb 2024

10/10 Excellent

Mangalanath

Liked: Cleanliness, staff & service, property conditions & facilities
Simply awesome. When we are back in Niseko, this is where we gonna stay. It would have been ideal also to have a bar there though.
Stayed 7 nights in Feb 2024

10/10 Excellent

Laila

Stayed 12 nights in Feb 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Stayed 10 nights in Dec 2023

10/10 Excellent

MARCO GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Servicio

Excelente hotel y amenidades las personas del hotel son muy amables lo recomiendo amoliamente
Stayed 4 nights in Mar 2025

10/10 Excellent

Kamonchanok

Stayed 5 nights in Feb 2025

10/10 Excellent

Taiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025