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Hotel Arenal Lodge

3.0 star property
Family-friendly 3-star hotel near Arenal Volcano National Park

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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Standard Room, Garden View
Lobby sitting area
Interior
Master Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano
  • Mistico Arenal Hanging Bridges Park
    ‪6 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪27 min drive‬

Room options

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed)

Junior Room (1 Bed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room (1 King Bed)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Panoramic Room (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds)

Junior Room (2 Beds)

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

About the area

La Fortuna

On lake.Within a 15-minute walk of the hotel, you'll find Lake Arenal and Arenal Volcano National Park. Wellness Park Costa Rica and Mistico Arenal Hanging Bridges Park are also within 2 miles (3 km).

What's nearby

  • Arenal Volcano National Park - 14 min walk - 1.2 km
  • Mistico Arenal Hanging Bridges Park - 6 min drive - 3.5 km
  • Tabacon Hot Springs - 8 min drive - 7.0 km
  • Los Lagos Hot Springs - 17 min drive - 15.4 km
  • Baldi Hot Springs - 18 min drive - 16.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 143 min drive

Restaurants

  • ‪Virgita Ristorante - ‬15 min drive
  • ‪Ginger Sushi - ‬19 min drive
  • ‪La Saca Restaurant - ‬17 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬15 min drive

About this property

Hotel Arenal Lodge

Family-friendly 3-star hotel near Arenal Volcano National Park
Hotel Arenal Lodge offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness center, spa services, and a terrace are also featured at the family-friendly Hotel Arenal Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • 3 buildings
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Arenal Lodge offers 50 air-conditioned accommodations with laptop-compatible safes and hair dryers. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 24-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service
It is an older era quaint property and if you can accept that you will enjoy! Our family played at the pool table one night and had so much fun! It has beautiful private grounds, helpful staff and had a gorgeous view of the volcano from our room. Definitely need a 4x4 car to traverse the steep windy driveway in (there are signs that say “halfway there, trust” lol) but worth it as so private but so close to Fortuna!
Stayed 5 nights in Feb 2025

10/10 Excellent

Wayne

Stayed 3 nights in Mar 2025

8/10 Good

Linda

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Incredible view of Arenal!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Suzanne

Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property!
Stayed 1 night in Feb 2025

4/10 Poor

Mohamed Amine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were thoroughly disappointed with our stay at Arenal Hotel Lodge. The only positive aspect was the friendly staff. However, everything else was outdated and poorly maintained. The furniture was stained beyond repair, making it unappealing to use two of the sofas in our room. The food was terrible, and the hotel’s location made it difficult to access outside food, requiring a two-hour journey. Getting to the hotel from the main road was an excruciating 15-minute drive on a very slopped and crapy road. By the time you finally arrived at your room, you will be so exhausted and not willing to descend again. Overall, we were very disappointed with this place.
Stayed 4 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful quaint hotel. "Old world, colonial" feel. Nestled in the mountains, stunning volcano view. Challenging access road for late arrival
Stayed 2 nights in Feb 2025

6/10 Okay

Patrick

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Dennis

Disliked: Property conditions & facilities, room comfort

Dark, Dank, & Dangerous.

Worst experience in Costa Rica. Nasty and uninviting. No view. Lamp globes full of dead bugs. Horrible shower with steps. Asked for a different room. No one even responded. Entrance not drivable. So much more that otels.com won't print
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property to everyone! This was a great experience. We will be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great, it was very quiet and a great view of the volcano. Little further out from town but worth it if you want a quieter stay.
Stayed 2 nights in Feb 2025

4/10 Poor

Basil

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic views

Scenic views of lake, sunrise, volcano; location were amazing! Don’t miss the birds at breakfast. I like the location because it was quiet and a short drive to the Arenal National Park. The room was very clean and comfortable, plenty of blankets, pillows, and towels. The kitchen was nice. Restaurant was excellent.
Stayed 2 nights in Feb 2025

8/10 Good

Audrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Views are amazing. Walking from our room to the lodge in the dark was difficult. Could use some small lights to light the path.
Stayed 2 nights in Jan 2025

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible gardens and when the skies clear, the most beautiful view of Arenal!
Stayed 2 nights in Jan 2025

10/10 Excellent

VALERIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property up in the clouds. On clear days you can see the lake. Staff was excellent, front desk was very helpful with recommendations and best ways to see the area. The property is well kept for its age. The major draw back is the road to the property is rough especially at night. There was absolutely no lighting for 2 km until you get up to the property itself
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and serene place in the middle of the rain forest. Spotted a family of white nose coaties. Large family suite was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I liked the hot tubs and pool for the kids. The restaurant was convenient and loved the included breakfast. The staff would leave fruit scraps out for the birds in the morning and it was lovely to watch the birds at breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Niorka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! It’s in a quiet and beautiful location with stunning views of Arenal Volcano and the rainforest. It really felt like a peaceful escape into nature.
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stay here so didn't get to enjoy many of the amenities. But the hot tub was nice and the restaurant food really good. Our rooms was charming. The only drawback was a huge rain storm overnight. We could understand hearing the rain on the roof, but there was something banging from the wind that kept us up a bit. Otherwise the hotel is in a great location to everything.
Stayed 1 night in Jan 2025