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Hotel Arenal Lodge

3.0 star property
Family-friendly 3-star hotel near Arenal Volcano National Park

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Photo gallery for Hotel Arenal Lodge

Breakfast, lunch served; local and international cuisine, garden views
Outdoor spa tub
Master Suite
Breakfast, lunch served; local and international cuisine, garden views
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Place, Lake Arenal
    ‪5 min walk‬
  • Place, Arenal Volcano National Park
    ‪12 min walk‬
  • Place, Tabacon Hot Springs
    ‪9 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪33 min drive‬

Room options

View all photos for Junior Room (2 Beds)

Junior Room (2 Beds)

Junior Room (2 Beds)

8.0 out of 10
Very good
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

Panoramic Room (2 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

Family Apartment (1 Planta Baja)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Planta Alta)

Family Apartment (Planta Alta) | In-room dining

Family Apartment (Planta Alta)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Room (1 Bed)

Junior Room (1 Bed)

Junior Room (1 Bed)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Panoramic Room (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Panoramic Room (1 King Bed)

  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

About the area

La Fortuna

In suburbs.Within a 15-minute walk of the hotel, you'll find Lake Arenal and Arenal Volcano National Park. Mistico Arenal Hanging Bridges Park and Wellness Park Costa Rica are also within 2 miles (3 km).

What's nearby

  • Lake Arenal - 5 min walk - 0.4 km
  • Arenal Volcano National Park - 12 min walk - 1.1 km
  • Mistico Arenal Hanging Bridges Park - 7 min drive - 3.5 km
  • Tabacon Hot Springs - 9 min drive - 7.0 km
  • Baldi Hot Springs - 21 min drive - 16.4 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 179 min drive

Restaurants

  • ‪Shangri-La Gardens - ‬7 min drive
  • ‪Soda La Palma - ‬9 min drive
  • ‪Coffee Time - ‬11 min drive
  • ‪Lemnos Wetbar - ‬14 min drive
  • ‪Surá Bar & Bistro - ‬14 min drive

About this property

Hotel Arenal Lodge

Family-friendly 3-star hotel near Arenal Volcano National Park
Hotel Arenal Lodge offers its guests 2 hot tubs, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Arenal Lodge. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

  • 1 floor
  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Arenal Lodge offers 40 air-conditioned accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 24-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Tara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Gor 2 nibjt i was to the cold room, and bed was wet and also floor was wet, last night they gave me different room.even they didn’t give me any discount. Because of all this problem they had for that room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tara

Liked: Property conditions & facilities
The problem was front desk people they are working till 9 p.m after 9 if u need something or anything happened no one is there to help u. I was insid a room for 2 night water was all over the bed and floor, and bed was wet. After 2 night i was sleep to that kind a room they chang my room last night to another room. And even they didn't refund my money for that 2 night when i was sleeping to the cold atea and wet bed, and wel floor. And price i paid for this place it was too expensive, i saw so many good hotel, even they have hot spring with the lest prices than here.
Stayed 4 nights in Nov 2025

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the property was nice but the road from the hotel gate to the room was not well maintained the hotel can use some TLC. our room was nice but we could hear our next door neighbor when they spoke. The hiking trails around the property were nice.
Stayed 3 nights in Nov 2025

4/10 Poor

Vijayakumar

Stayed 2 nights in Nov 2025

8/10 Good

Monjit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Fantastic location with natural beauty, rooms need an upgrade.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Views are incredible, pool / hot tub were awesome, lots of trails around the property, great staff and restaurant food was the best in the area! Would highly recommend
Stayed 3 nights in Nov 2025

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love the location , the views of the volcano , the eco friendliness , the staff was amazing , the room cleaning was very good kuddos to mine but I cant remember the name. However this place needs some remodeling in the rooms, it looks old and outdated , thanks god for the view. The amenities inside the room was ok , small kitchenette with some supplies coffee etc , the bathroom outdated it seriously need a touch. I stayed on chalet 102 right in the top of the mountain. Thank you
Stayed 3 nights in Nov 2025

8/10 Good

Mukunda krishnan

Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay. The staff were very attentive and the room was clean and spacious. We could see the volcano from our balcony and you can’t beat the price.
Stayed 2 nights in Nov 2025

6/10 Okay

Kieran

Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an absolutely wonderful time at Hotel Arsenal Lodge. I couldn’t get enough of all the pretty flowers all over the property and the room with the breathtaking views of the volcano! We were a family of 5 and the room was spacious and comfortable. The property is family run and felt very welcoming from the moment I checked in. The owner was so kind to make a beautiful bouquet for my mom’s 70th birthday and arrival to the hotel. I really wanted a bouquet with local flowers and couldn’t really it online. I was so ecstatic when I saw the bouquet with tropical flowers. I’m still touched by this, thank you Mrs Terry. The property is a gem for nature lovers. 100% recommend.
Stayed 17 nights in Jul 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place, but the power was out for 12 hours. Additionally, the road to get to the hotel is quite arduous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Louise mor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Loved it. Amazing views, and fabulous wildlife in the grounds. Lovely staff, and the best steaks. A fantastic stay, thank you!
Stayed 7 nights in Aug 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Our stay at the lodge was wonderful! It’s an older property with lots of charm. Views are beautiful! Room was large and we loved time on the balcony in the hanging chair. Board games and chess and checkers for some good family time. Pool was beautiful and chilly for those hot days. Restaurant had good food and the team was flexible with times (we came in at 2 after activities and they served us lunch, which was much appreciated!). Loved our stay! Saw coati, hummingbirds, lots of cool insects and a tayra on property. Recommend driving to the lodge in the daylight. Very close to Mistico Hanging Bridges.
Stayed 2 nights in Jul 2025

10/10 Excellent

Felicia, Windsor

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property! Staff was great. The hill to get to the property is no joke! Would absolutely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

MAURICIO, Doral

Travelled with family
It is a good hotel. It is a little far From La Fortuna but has nice views and staff is friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the included breakfast. Quality restaurant on site. The property was not crowded, often times we were the only people at the pool or the restaurant. The views are amazing. Rooms are comfortable.
Stayed 2 nights in Jul 2025

2/10 Terrible

Carmen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Betzy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view on the Volcano
Stayed 3 nights in Jul 2025

2/10 Terrible

Yohana

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is deceiving!!!! Travelers beware!! The address listed is not the address to the hotel. It takes an additional 10 minutes up a very dangerous mountain road to reach the hotel. Their rooms are extremely dated and old. Travelers stay away! Complete false advertisement. When we arrived, we were told the hot tub was not working. We asked for some type of accommodation or compensation for the inconvenience and they refused to accommodate us. We didn't stay for our second night due to the disappointment and their deceitful ways. They refused to refund us for our last night stay even though we canceled 24hours prior to leaving. Don't stay here!! The photos are completely deceiving and inaccurate. They won't refund you if anything is not as expected. Complete disappointment.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Love it

Best place ever! The view and service was amazing, the owner stays in the property so it’s a very personal experience.
Stayed 2 nights in Jul 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025