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Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property
Enjoy the indoor pool at this Art Deco Lake Charles hotel

Choose dates to view prices

Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout drapes, iron/ironing board
Indoor pool
Exterior
Lobby
Free full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • McNeese State University
    ‪2 min drive‬
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • Golden Nugget
    ‪6 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

About the area

Lake Charles

Near the airport.You'll find Lake Charles Memorial Hospital and Wilshire Plaza Shopping Center within 2 miles (3 km) of this hotel. Oak Park Shopping Center and Huber Park are also within 2 miles (3 km).

What's nearby

  • Prien Lake Mall - 2 min drive - 2.6 km
  • McNeese State University - 2 min drive - 2.2 km
  • Lake Charles Civic Center - 5 min drive - 4.5 km
  • Lauberge Casino Lake Charles - 5 min drive - 6.2 km
  • Golden Nugget - 6 min drive - 6.9 km

Getting around

  • Lake Charles Station - 11 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 11 min drive

Restaurants

  • ‪Cotten's Famous Hamburgers - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Area 337 - ‬2 min drive
  • ‪Seafood Palace - ‬18 min walk
  • ‪LA STAR Buffet, Sushi, Hibachi Grill and Chinese Food - ‬2 min drive

About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Enjoy the indoor pool at this Art Deco Lake Charles hotel
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 350 square feet (33 square meters) and includes conference space. Best Western Plus Prien Lake Hotel & Suites - Lake Charles also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Art Deco Lake Charles hotel is smoke free.

  • 69 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 350 sq ft of conference space
  • 33 sq m of conference space
  • Built in 2016
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Wyndham Lake Charles

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,002 reviews
The price is CA $90
CA $104 total
includes taxes & fees
Jun 1 - Jun 2
Wyndham Lake Charles

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 245 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shampoo dispenser

It was good just make sure you bring your shampoo and conditioner for your hair
Stayed 1 night in Feb 2025

2/10 Terrible

Lannie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I checked in on a Friday night. The air conditioner was not working in the room. I called the front desk to ask the lady who check if someone could come and check the air. We waited 20 minutes, no one ever came. I called back to the front desk and the lady said she was checking people in and could come as soon as she had a break. We waited 2 hours for someone to come. No one came, I asked if we could switch to another room. She stated there were no other rooms available. I asked for a refund she said she couldn’t give a refund. She called her manager who refused to speak to me on the phone and said he wouldn’t be able to give a refund until the next day. The lady at the front desk said a room would be available the next day and they could move us or have someone look at the air. We stayed only because there weren’t any other available hotels in Lake Charles due to a large Volleyball Tournament, which we were also in town for. We were never moved to another room, no one ever called or came to fix the air the next day. This is the worst customer service I have ever experienced in my life! No one wants to travel and have to experience the things that we experience staying at Best Western. I finally got to speak to the manager 3 days after we checked out! He was rude, unapologetic, and offered a free upgrade on our next stay! I would NEVER stay at that hotel again! Save yourself the this trouble and hassle, choose a better hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Joyce

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It took 30 minutes to check in, only one person at desk after second one walked off with four people in line. Only one person for front desk and breakfast area on Sunday morning, so everything running out and no one available to refill.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, but the free breakfast was limited. Could have been better with more food choices including fresh fruit.
Stayed 1 night in Feb 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Our stay was excellent: clean and spacious room, great choices for breakfast and close to our destination. Staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta, Corpus Christi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to everything we needed.
Stayed 2 nights in Jan 2025

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Jan 2025

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel. Great service. Great beds. Although we did ask for an accessible room with a shower seat and did not get one. We were told the room had one but did not. Also, the fridge was not cold. Other than that the hotel was nice. The girl that checked us in was very nice too.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lechanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price. Will not use Expedia again due to your service charge.
Stayed 3 nights in Nov 2024

6/10 Okay

Charmaine

Travelled with family and small children
Liked: Cleanliness, amenities
This is my normal place to stay when I visit LC but this time was concerning. We stayed in room 209 and felt like the only thing holding us up was the carpet. The entire floor where the carpet started to the 2nd bed felt like a big hole underneath. It caused me to stumble more than once, falling onto the bed at one point, because it was so bad. This should be taken care of ASAP before someone goes straight through! The young lady that checked us in was super sweet! The breakfast staff and woman that was there Sunday morning to check us out, not so friendly at all!
Stayed 1 night in Nov 2024

8/10 Good

Aimee, Bossier City

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy, quick access to event in the area. Quiet and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was Good

Everything was good and quiet. TV was not working properly but front desk lady changed the cable and TV was working. Everything was good.
Stayed 1 night in Oct 2024

2/10 Terrible

LaShawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What i didn't like about this hotel i am a women that wear makeup while using face towels to wipe my makeup off my face before bed i was charged $50 for makeup on a towel i have never heard of any such thing ever when stay at any hotel keep in mind that these towels are used they are not new they have been used plenty of times over and over also the sink in the restroom the water didnt let out it stayed letting out very slow and the refrigerator didn't work so what im saying before you come for your customers make sure you have your property right it should have been stated on a receipt or an invoice Statement when checking in if you are going to charged someone something don't you think i paid for the towels send them to me not charged me for them to and keep my $50 deposit for them and also when sitting a reservation you are not telling your customers that you are being charged for a $50 deposit so you are making me feel as a customer feel that you are charging everyone that enters you Hotel this price for tedious THINGS please beware........
Stayed 2 nights in Oct 2024

8/10 Good

Ismael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Alysia

Stayed 2 nights in Oct 2024