Colonial Plaza Hotel

3.0 star property
3-star Colonial hotel perfect for exploring Puno

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Photo gallery for Colonial Plaza Hotel

Ecotours
Exterior
Twin Room
Coffee service
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Jr. Puno 529, Plaza de Armas, Puno, 051
  • Popular LocationPuno Plaza de Armas1 min walk
  • Popular LocationPuno Cathedral1 min walk
  • Popular LocationPuno Port2 min drive
  • AirportJuliaca (JUL-Inca Manco Capac Intl.)75 min drive

Room options

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Quadruple Room, Private Bathroom, Garden View

  • 30 sq m
  • Sleeps 4
  • 3 Double Beds OR 1 Double Bed

Similar properties

About the area

Puno

City center stay.Steps from the hotel, you'll find Puno Plaza de Armas and Puno Cathedral. Casa del Corregidor and Carlos Dreyer Museum are also within half a mile (1 km).

What's nearby

  • Puno Plaza de Armas - 1 min walk
  • Puno Cathedral - 1 min walk
  • Pine Park - 4 min walk
  • Puno Central Market - 5 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 10 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 67 min drive

Restaurants

  • La Casona - 3 min walk
  • Machu Pizza - 4 min walk
  • Mojsa Restaurant - 1 min walk
  • La Casa del Corregidor - 1 min walk
  • La Hacienda Restaurant - 2 min walk

About this property

Colonial Plaza Hotel

3-star Colonial hotel perfect for exploring Puno
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The business-friendly Colonial Plaza Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 3-star Puno hotel is smoke free.

  • 26 guestrooms or units
  • 4 levels
  • English breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Colonial Plaza Hotel offers 26 accommodations with safes and complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking for USD 5 per day; reservations required
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Free local calls
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 6 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Colonial Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 6.00 per room (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way)
  • Nearby parking fee: USD 5 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Portales Puno
Los Portales Puno
Colonial Plaza Hotel Puno
Colonial Plaza Puno
Colonial Plaza Hotel Puno
Colonial Plaza Hotel Hotel
Colonial Plaza Hotel Hotel Puno

Colonial Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Colonial Plaza was having trouble with their hot water so they kindly offered to put us up at another hotel at the same price and went out of their way to assist us to get there
Stayed 1 night in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel, great value.
Staff was amazing and very helpful. Breakfast is diverse and rooms are big and very clean.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel which I do not recommend to anyone. Bathroom conditions were horrible, not even good enough for a 1* hotel. It badly needs to be renovated. Not to mention that there was no hot water. The room was cold and it was very dark, there were several missing light bulbs. The only consolating part was the big bed. Do not go there. Book somewhere else.
Stayed 2 nights in Jan 2019

10/10 Excellent

Gilbert

Nice place. Great value. Excellent staff.
Stayed 1 night in Nov 2018

8/10 Good

Saulo

The location is the best part, very convenient right on Plaza de Armas. Also nice staff, clean beds and hot shower. The shower was hot but the shower curtain pole was broken and had to be elevated, leaving a gap underneath that soaked the bathroom while having a shower. Also, the shower floor does not have an inclination, so a lot of water stays there between showers and has to dried by hand - not cool! It lacked place to hang clothes and shelves for the toiletries pouch - overall not practical Breakfast was good with bread, fresh fruit, juice, coffee. Scrambled eggs was not warm so we stayed away from it.
Stayed 2 nights in Nov 2018

6/10 Okay

Saulo

Great location, right on Plaza de Armas. Staff was really amazing, they were very accommodating with a request before our arrival and also were very sympathetic with us suffering from the effects of the altitude, bringing us tea and checking in on us for breakfast, etc. Breakfast was really nice, mostly continental style with fresh fruit, bread and coffee/tea - also scrambled eggs but it was cold and we did not touch it. The room was clean, roomy but not ver functional - no hangers, no shelves in the bathroom, the shower was good but the water would never totally drain from a day to the next, leaving a moldy smell - we started to dry the shower floor with the used towels, which helped.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
An ok hotel located right on the main plaza. Not bad for one night stay.
Stayed 1 night in Oct 2018

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome!
Stayed 1 night in Sep 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, and a wall heater was handy. The breakfast was good (fresh fruit, juices, breads, cold meats, cheese, scrambled eggs, coffee) and the staff arranged our boat tour and taxi ride to the airport afterwards very expertly. The location was very handily located close to great dinner options, and also close to the walkable central district, but not so close to the port where the boat tours run from.
Stayed 1 night in Sep 2018