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Hotel Conde de Lemos

3.5 star property
3.5-star hotel perfect for exploring Puno

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Photo gallery for Hotel Conde de Lemos

Interior detail
Breakfast, lunch, dinner served; Fusion cuisine
Free daily continental breakfast
Standard Double Room, 1 Double Bed
LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Jr. Puno 681, Puno, PUNO, 5550000
  • Place, Puno Cathedral
    ‪2 min walk‬
  • Place, Puno Plaza de Armas
    ‪3 min walk‬
  • Place, Pine Park
    ‪5 min walk‬
  • Airport, Juliaca (JUL-Inca Manco Capac Intl.)
    ‪127 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Park view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • Park view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the area

Puno

Heart of Puno.With a stay at this Puno hotel, you'll be steps from Puno Cathedral and Carlos Dreyer Museum. Casa del Corregidor and Puno Plaza de Armas are also within half a mile (1 km).

What's nearby

  • Puno Cathedral - 2 min walk - 0.2 km
  • Puno Plaza de Armas - 3 min walk - 0.3 km
  • Pine Park - 5 min walk - 0.5 km
  • Puno Central Market - 7 min walk - 0.6 km
  • Puno Port - 4 min drive - 1.5 km

Getting around

  • Puno Station - 12 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 48 min drive

Restaurants

  • ‪La Casona Restaurant - ‬5 min walk
  • ‪Mojsa - ‬3 min walk
  • ‪Hotel Hacienda Puno - ‬5 min walk
  • ‪Hotel Balsa Inn - ‬2 min walk
  • ‪La Hacienda Restaurant - ‬4 min walk

About this property

Hotel Conde de Lemos

3.5-star hotel perfect for exploring Puno
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Conde de Lemos. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Puno hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2000
  • Continental breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Conde de Lemos offers 34 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Conde de Lemos

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PEN 76.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 120 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PEN 76.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Property Registration Number 20364062916

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Conde de Lemos
Conde de Lemos Puno
Hotel Conde de Lemos
Hotel Conde de Lemos Puno
Conde De Lemos Hotel Puno
Hotel Conde Lemos Puno
Hotel Conde Lemos
Conde Lemos Puno
Conde Lemos
Hotel Conde de Lemos Puno
Hotel Conde de Lemos Hotel
Hotel Conde de Lemos Hotel Puno

Hotel Conde de Lemos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 272 reviews
Rating 8 - Good. 102 out of 272 reviews
Rating 6 - Okay. 40 out of 272 reviews
Rating 4 - Poor. 10 out of 272 reviews
Rating 2 - Terrible. 4 out of 272 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The base price I (before taxes) I agreed to pay through Expedia was US$136.80 for a three-night stay. When I checked in, the hotel recepcionist told me the tax would be 18% of that amount. I replied that I knew that the applicable tax was 10% for a hotel like that, and 18% would apply to a chain hotel owned bya corporation. She said no. When I checked out, they told me they would send me the receipt later. When I got it,a few hours later in Lima, I saw I was charged a base price (before taxes) of US$146.78, meaning ten dollars more than the agreed price, and 10% as the tax. 10%, as I iniatially said when I chcked in. In other words, they managed to overcharge me, first saying that the tax applied to them was the percentage for a big hotel, and then charged me more than the base price I agreed with Expedia and paid to the Peruvian revenue service the right, smaller percentage.
Stayed 3 nights in Nov 2025

2/10 Terrible

Jacob

Disliked: Staff & service, amenities, property conditions & facilities
It is so noisy, and the staff wouldn't do anything to help
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
great location off of main plaza, rooms were in good condition and lobby and breakfast area very beautiful view Problem with transportation to airport- 3 days of checking to make sure it was set up with company and plenty of time to make hour trip to airport. Time changed to later pickup, then van arrived late, then wandering through congested city streets for other pickups. Ending up leaving city more than an hour late and arriving at airport less than an hour before flight was to leave. Stressful situation, did manage to catch the plane.
Stayed 2 nights in Oct 2025

4/10 Poor

Yvonne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room looked very worn. The tile in the bathroom didn’t look clean and the rugs were filthy. There was even a toothpick next to my bedside. The public areas are pretty nice, but the carpeting is frayed and need to replacing. It is located in a good area with access to many sites. However, despite the low price, I would not recommend this facility.
Stains on carpet
Drain in front of bathroom sink
Stains on carpet
Dirty walls
Stayed 2 nights in Oct 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic hotel. Okay for an overnight stopover but nothing else. Room was really basic but clean. Staff are friendly and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

shai

Disliked: Property conditions & facilities, room comfort
The main problem was that they didnt find our invitation from Hotels. Finally they found it, but they didnt have a one bad for us, so they sent us to see a room with a very small one bad, a bad for one person. Aftef we refused, they gave us a room wuth 2 beds. This is not the pleasant way to start the visit.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location for the main square. Good value hotel. Clean rooms and comfortable beds but shower was a bit weak but you did get hot water. Breakfast was very good. An ideal hotel for Puno at a good price. I would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Wenjing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just one block away from the center of the town. Breakfast is excellent. They offer shuttle to the airport and lake tours with a reasonable service fee.
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for the price and close to everything in the square. nice restaurants/bar/ shops nearby. Staff was super nice. Clean rooms!
Stayed 1 night in Jun 2025

2/10 Terrible

elnaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour le prix que nous paieont, il serait au moins bien d’avoir de l’eau chaude pour le douche. Je donne 1 étoiles
Stayed 2 nights in May 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff very friendly and helpful, location great, room warm and very comfortable beds. Only drawback was tepid water in shower
Stayed 2 nights in May 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was great. We had to check out really early in the morning be fore breakfast time. The lobbie attendant had already two boxes with to go breakfast ready for us. To me that was above expectations and made a big difference.
Stayed 2 nights in May 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of their way to help us when we had some altitude sickness, offering options, including adding anight stay. The night desk, clerk, Katie Loayza especially went out of her way helping us get oxygen and even offering to have a doctor see us if needed, even though she was working alone. Breakfast buffet was very good with lots of options, view lovely and lots of service right outside the door.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location, great staff , great hotel!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carla

Liked: Amenities
The hotel was clean. Staff was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were super helpful and answered all of our questions.
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la ubicación, pude hacer todo lo necesario sin necesidad de utilizar taxi.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location to go to the lake Titikaka

Amazing room size with views of the mountains and. basilica Surprising in room service for the first breakfast Also huge size bathroom with decent bathtub
Stayed 2 nights in Jan 2025

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Well located hotel with comfortable room and nice breakfast
Stayed 1 night in Nov 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ramesh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent in guiding us into parking space. Very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, comfortable rooms, great breakfast and fabulous staff!! Great stay right next to the main square. Excellent choice!
Stayed 1 night in Oct 2024

10/10 Excellent

Tadeusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anastasia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024