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Heritage Hotel Lancaster

3.0 star property
3-star hotel near Dutch Apple Dinner Theatre

Choose dates to view prices

Photo gallery for Heritage Hotel Lancaster

Seasonal outdoor pool, pool umbrellas
Breakfast, lunch and dinner served
Fountain
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast available

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Spooky Nook Sports
    ‪9 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Lancaster

In Lancaster .At this Lancaster hotel, you'll be within half a mile (1 km) of Dutch Apple Dinner Theatre and 6 miles (10 km) of Franklin & Marshall College. Millersville University and Spooky Nook Sports are also within 6 miles (10 km).

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.0 km
  • Franklin & Marshall College - 8 min drive - 8.1 km
  • Spooky Nook Sports - 9 min drive - 9.0 km
  • Lancaster Marriott at Penn Square - 11 min drive - 10.2 km
  • Dutch Wonderland - 16 min drive - 20.1 km

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Gerhart Coffee Company - ‬16 min walk
  • ‪Arooga's - ‬2 min drive
  • ‪Centerville Diner - ‬20 min walk
  • ‪Saladworks - ‬6 min walk

About this property

Heritage Hotel Lancaster

3-star hotel near Dutch Apple Dinner Theatre
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

  • 1 building
  • 164 guestrooms or units
  • 3 levels
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 1969
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 35-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1007 reviews
Rating 8 - Good. 309 out of 1007 reviews
Rating 6 - Okay. 95 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Wilcox

Liked: Cleanliness, property conditions & facilities
Staff was great and very hopeful
Stayed 1 night in May 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I used to love to come to this hotel. But not now. It looks run down and furniture by the lobby old and dirty. Breakfast was not the quality it used to be.
Stayed 1 night in May 2025

10/10 Excellent

Al-Hakim

Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rafael L.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

4/10 Poor

Estefany, Ewing

Travelled with family
Liked: Staff & service, amenities
The ceiling in the bathroom was leaking water. Very outdated.
Stayed 2 nights in May 2025

10/10 Excellent

Irene K

Travelled with group
Stayed 1 night in May 2025

10/10 Excellent

Ioana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for just one night, during a VB tournament. It is only 12 mins away from Spooky Nook Sports Complex, it has a restaurant with buffet-style breakfast (not included, but discounted for the hotel guests), walking distance to Giant supermarket, Dunkin and a pizza place (or a 3-min drive), which was perfect. The staff was friendly, the room was clean, and the bed comfy. We’ve had a very nice stay and fitted our needs.
Stayed 1 night in May 2025

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean but the hallways were not
Stayed 1 night in May 2025

10/10 Excellent

Anatoly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everyone is great!
Stayed 1 night in May 2025

10/10 Excellent

Karherine

Travelled with family

Great time!

We loved the hotel and service. We booked online and asked for ADA room but when we arrived were told the King Room did not have ADA available and the room with the walk in shower was unavailable. The front desk worker was able to place us in s double room with ADA specified needs and luckily my mom could get in snd out of the shower. The room was ADA accessible and the equipment was great( handrails, shower seat…). We ate at the Lokley’s attached to the hotel and it was amazing! Our stay was amazing and we will definitely be back! It was a little hard to find since the GPS brings you to the front but the signage is on the opposite side. The only thing i would like to see improved is the online booking process for ADA accommodations. Also, as this is no mark against the hotel- that people would be mindful of the children running around the restaurant and have staff speak to patrons.
Stayed 2 nights in May 2025

6/10 Okay

Carol

Travelled with family

Ok but not interested in returning.

I was a handicap patron. Not being close to the ground floor entrance was sometimes a challenge. My room was next to the cleaning crew’s station which caused my dog to bark if I was not in the room, therefore I could not leave my dog at the hotel and still paid the pet fee. The TV only worked on 2 channels.
Stayed 2 nights in May 2025

10/10 Excellent

Clara

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel service from the front desk to the staff room was clean and well manicured would recommend to others
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Stayed 1 night in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Tifany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - clean and great staff
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was cleaned and a good size. I do not like the fact that they allow pets. Right down the hall you can hear a dog barking. It would be best that they reserve certain floor for the guess who have pets.
Stayed 1 night in Apr 2025