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"Bad odor in casino and checkin. Non valet parking is not convenient. The room was excellent except no fridge or microwave. Resort fee was $3 plus h ... " More

By a verified traveller on Wed 13 Oct 2021

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Hotel Description

3.5-star resort near Casino at Don Laughlin's Riverside Resort

Close to airport

At this resort, you'll be well placed to visit Edgewater Casino and Laughlin Event Center -- just steps away. Casino at Don Laughlin's Riverside Resort and Tropicana Casino Laughlin are also within half a mile (1 km).

Casino, fitness center

This resort features a casino, a nightclub, and 6 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Enjoy the outdoor pool and perks like free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 1053 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and showers are also available.

Sedona King Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $30* Per night/room 5 Dec. - 6 Dec.

Santa Fe Queen Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sedona Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sedona Pool View Queen Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sedona Pool View Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Sedona River View Queen Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Edgewater Hotel & Casino Resort ratings based on 113 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Edgewater Hotel & Casino Resort

Everyone (49) Couples (26) Family (35)
2 out of 5
I knew the hotel was old and dated (and dirty) going in... but overall it was fine for one night on the road. What really drove me crazy though was that it took almost an hour to check-in. After a long day of traveling the last thing I wanted was to stand in a hot check-in line for an hour. The worst part they had several employees milling about behind the counter but only 2 people were doing the actually checking in. Yet the line was 25 people long. That is just unacceptable. If I hadn't paid in advance I would have left and gone elsewhere. Its bad enough the check-in time is 4pm, but then they aren't prepared when people show up to check-in.

Posted by on 15 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by Justine

Thank you for your feedback. We appreciate you taking the time to do our survey.

1 out of 5
Reserved a Non Smoking room well in Advance and they had none , gave us a smoking room and was so bad and smelly that we just left and went home after concert . Was just disgusting. What a waste of hard earned money

Posted by on 14 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by Justine

Thank you for your feedback. We appreciate you taking the time to do our survey.

3 out of 5
Bad odor in casino and checkin. Non valet parking is not convenient. The room was excellent except no fridge or microwave. Resort fee was $3 plus higher than the $13.50 advertised.

Posted by on 13 Oct. 2021

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Comment from Hotel Management

13 Oct. 2021 by Justine

Thank you for your feedback. We appreciate you taking the time to do our survey.

3 out of 5
I reserved a room. Not available when I arrived. Given choice of handicap or two queen beds.

Posted by on 12 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Justine

Thank you for your feedback. We appreciate you taking the time to do our survey.

4 out of 5
The cleanes needs improvement

Posted by on 20 Aug. 2021

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Comment from Hotel Management

20 Aug. 2021 by Summer

Thank you for your feedback.

2 out of 5
Very unhappy with handicap accessible room and bathroom.

Posted by on 17 Aug. 2021

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Comment from Hotel Management

17 Aug. 2021 by Justine

Thank you for your feedback. We'd love to look further into the issues you've mentioned, but unfortunately you've submitted your review as anonymous. If you'd like to vocalize your concerns, please contact a hotel manager.

2 out of 5
Room was filthy the mattress springs were popping out hurting us when we were asleep the pillow smell like ass the shower was plugged my kids got but bedbug bites horrible I will never rent a room from there again

Posted by on 8 Aug. 2021

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Comment from Hotel Management

8 Aug. 2021 by Summer

Thank you for your feedback. We'd love to look further into the issues you've mentioned, but unfortunately you've submitted your review as anonymous. If you'd like to vocalize your concerns, please contact a hotel manager.

1 out of 5
My husband and I, had a terrible experience here at Edgewater. The staff was very rude on multiple occasions. The rooms are just not what we expected. The cleanliness could have been better. We will never stay here again.

Posted by on 8 Aug. 2021

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Comment from Hotel Management

8 Aug. 2021 by Shannon

Thank you for your feedback. We have sent your concerns to the proper departments. We appreciate you taking the time to do our review.

4 out of 5
Served the purpose for us. We needed a stopover and a little casino action. They fit the bill. Unfortunately we were not winners in the casino.

Posted by on 26 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by Shannon

Thank you for your feedback. We appreciate you taking the time to do our review.

3 out of 5
Bathroom did not seem real clean. I had to wipe down sink with Clorox wipes. Looked like some dried blood. Shower faucet was below my head and I’m 5’4. Denny’s restaurant had hair in food. But had fun gambling and fun at bar.

Posted by on 17 Jul. 2021

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Comment from Hotel Management

17 Jul. 2021 by Summer

Thank you for your feedback. We'd love to look further into the issues you've mentioned, but unfortunately you've submitted your review as anonymous. If you'd like to vocalize your concerns, please contact a hotel manager.

About the Edgewater Hotel & Casino Resort

Location 2020 S. Casino Drive, Laughlin, NV 89029

Property Features

Edgewater Hotel & Casino Resort offers its guests an outdoor pool, a spa tub, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 290520 square feet (26990 square meters) and includes a conference center. A casino, a nightclub, and an arcade/game room are also featured at the business-friendly Edgewater Hotel & Casino Resort. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3.5-star Laughlin resort.

  • 1053 guestrooms or units
  • 26 levels
  • 2 buildings
  • 6 dining venues
  • 290520 sq ft of conference space
  • 26990 sq m of conference space
  • Casino
  • Nightclub
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , Free RV, bus, truck parking

Transport

  • Parking: Free valet parking, self parking, extended parking, and RV/bus/truck parking

Room Amenities

Edgewater Hotel & Casino Resort offers 1053 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Laughlin resort provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to noon and on weekends from 7:00 AM to noon.

Hickory Pit Steakhouse - This steakhouse serves dinner only.

Cocos Restaurant - This restaurant specializes in American cuisine. Open 24 hours.

Grand Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Dunkin Donuts - This coffee shop serves light fare only.

Wild Styles - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day
  • Resort fee: USD 16.88 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Phone calls
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.99 per person (approximately)
  • Early check-in fee: USD 10 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edgewater
  • Edgewater Hotel & Casino
  • Edgewater Hotel & Casino Laughlin
  • Edgewater Laughlin
  • Edgewater Hotel Casino Laughlin
  • Edgewater Hotel Casino
  • Edgewater Casino Laughlin
  • Edgewater Casino
  • Edgewater Hotel And Casino
  • Edgewater Resort Laughlin
  • Edgewater Hotel Laughlin
  • Edgewater Resort Laughlin
  • Edgewater Hotel & Casino Resort Resort
  • Edgewater Hotel & Casino Resort Laughlin
  • Edgewater Hotel & Casino Resort Resort Laughlin
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.