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5.0 out of 5

"I have stayed at the Holiday Inn, now Mercure Hotel in Leuven at least six times. The last time was this summer under the title "Mercure". I have be ... " More

By a verified traveller on Mon 22 Nov 2010

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Hotel Description

4-star Art Deco hotel near Pope's College

Heart of Leuven

Steps from the hotel, you'll find Pope's College and M - Museum Leuven. Leuven Christmas Market and Leuven Central Library are also within half a mile (1 km).

Business services

This hotel features a 24-hour gym and in-room fitness. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Standard Room (Penta)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $113* Per night/room 31 Mar. - 1 Apr.

Room (penta Single)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Junior Suite (penta)

Bed Count 1 King Bed Maximum Occupancy 3 Max

pentahotel Leuven ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for pentahotel Leuven

5 out of 5

My stays at the Mercure Hotel, Leuven

I have stayed at the Holiday Inn, now Mercure Hotel in Leuven at least six times. The last time was this summer under the title "Mercure". I have been totally satisfied every time. The room is always clean. The staff is very helpful from the desk to the housekeepers. I am particularly pleased that they have installed air conditioning and a mini-bar. Also there is a little snack machine in the bar area. All of this is quite helpful to the foreign traveler who wants comfort within the confines of the hotel itself. Also the breakfasts are always excellent and the staff in the breakfast room is efficient and pleasant. I will always stay here when I come and I come at least once a year. Plus this hote is centrally located. I couldn't ask for better.

Posted by on 22 Nov. 2010

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Property Features

Pentahotel Leuven offers its guests a 24-hour fitness center and in-room fitness. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly pentahotel Leuven. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Leuven hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1986
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Library
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Heverlee Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pentahotel Leuven offers 103 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 41-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Leuven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Hair dryer available
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • In-room fitness
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

Pentalounge - Onsite bar. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel is located in a car-free zone. Access is limited to local traffic and guests of the hotel. Guests must contact this property in advance for check-in instructions and an access code.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Online Penalty Collection
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Leuven Center
  • Mercure Leuven Center
  • pentahotel Leuven Hotel
  • pentahotel Leuven
  • Mercure Leuven Hotel Leuven
  • Holiday Inn Leuven
  • Leuven Holiday Inn
  • pentahotel Leuven Hotel
  • pentahotel Leuven Leuven
  • pentahotel Leuven Hotel Leuven

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.