Bryant Inn & Suites offers its guests a 24-hour fitness center, a vending machine, and a fireplace in the lobby. Public spaces have free WiFi and wired Internet. Bryant Inn & Suites also features laundry facilities and express check-out. Self parking is free.
Smoking is allowed in designated areas at this Bryant hotel.
Lady at front desk was yelling and cussing being rude to other people staying there called the police on them and then in the morning was rude to my wife
I will never stay at this property or deal with hotels.com again. We inadvertently double-booked rooms that night because of a computer glitch that said âthis room is no longer available.â We were going to be unable to get to the hotel. I called immediately and asked for the room to be canceled. I was told no, very rudely by the hotel staff, who criticized me for using a third party. They refused to cancel the reservation. I called Hotels.com and had a great representative but he was also unable to get the property to not charge me. I paid for the travel protection and still have been unable to be refunded the money. I never stayed at the hotel and found this to be most upsetting. We were driving home for the holiday and it was a simple error that could have easily been fixed to the property manager. Do not stay here. They are rude and had no compassion for my dilemma. It would not have hurt them at all to cancel the reservation since I called right away. They made several excuses: they canât cancel because itâs a third party booking (hotels.com tried to get them to cancel and they refused), itâs past the window to cancel (also untrue), and that my reason wasnât good enough. So which one was it? I felt that the desk manager lied and just did not want to help. Hotels do not like us using third-party providers and are making things difficult when we do, so this will decrease my use of Hotels.com despite being a loyal customer for years. Why did I pay for travel protection?
I accidentally chose this one (I prefer inside access vs outside access to room) by mistake & realized they donât do breakfast either. (Again, my mistake).
We decided to stay because the concierge on duty was SUPER friendly & promised that the rooms are very quiet.
While initially disappointed in the beginning, Iâm glad we stayed! It at worked out in the end & we had a great breakfast within walking distance.
Very friendly. Great service. Bed was a bit too firm for us. Room was clean but needs love (cracked sink drain, shower hard to pull down spout). Will likely stay again
The phone and the TV was broken. The staff did not believe me when I told him about the problems. We had to switch rooms.
The fitness center was dirty.
Room was a bit dated but was clean and comfortable. I travel a lot and thought the bed was the most comfortable I have slept in. A/C worked great. Lady at the front desk was extremely nice and helpful.