See all properties

Crowne Plaza Liverpool City Centre by IHG

4.0 star property
4-star hotel near Liverpool Pier Head Ferry Terminal

Choose dates to view prices

Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Fitness facility
Suite, 1 Bedroom (Liver Building View)
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Place, Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Cavern Club
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(30 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, River View

9.8 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Restaurant

Maldron Hotel Liverpool City

Baltic Triangle
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, 773 reviews
The price is CA $103
CA $129 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Maldron Hotel Liverpool City

About the area

Liverpool

Central Liverpool getaway .Within a 10-minute walk of this The Docks hotel, you'll find Liverpool Pier Head Ferry Terminal and Liverpool ONE. Also, Cavern Club is within half a mile (1 km) and The Beatles Story Museum is within 2 miles (3 km).

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.3 km
  • Liverpool ONE - 6 min walk - 0.6 km
  • Cavern Club - 7 min walk - 0.7 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Meet Argentinian Restaurant - ‬5 min walk
  • ‪Bean - ‬5 min walk
  • ‪Ma Boyles Oyster Bar - ‬4 min walk
  • ‪Pret a Manger - ‬5 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

4-star hotel near Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG offers its guests a children's pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Interior entrance
Staybridge Suites Liverpool by IHG
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,004 reviews
The price is CA $86
CA $108 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Staybridge Suites Liverpool by IHG

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19.50 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for Liverpool attractions
Stayed 2 nights in Sep 2025

10/10 Excellent

vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We love the Crowne plaza in Liverpool . The staff are great . The food is lovely and the beds are comfy what more do you need .
Stayed 2 nights in Sep 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
2nd time i have been here, beautiful hotel and super clean. Breakfast was delicious and plenty of options. Friendly and professional staff. Swimming pool and spa is lovely, especially the sauna. Will be coming again soon
Stayed 1 night in Sep 2025

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs work

Location is excellent but hotel is tired and the pool area was filthy.
Stayed 1 night in Aug 2025

8/10 Good

Taryn

Liked: Staff & service
Really enjoyed our stay, the staff were all very friendly, in particular Claire at breakfast. She was very friendly and very helpful and welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Louise

Stayed 1 night in Sep 2025

8/10 Good

Hazel

Liked: Cleanliness

Quiet room

Room needs a second comfortable chair and a larger table for two people of eat in room or play a game. Bath slippery getting out after a shower with the hand rail close to shower so does not assist dropping leg to floor, bath curved sides at bottom. Sunday breakfast was noisy large family group calling to each other - not hotel’s fault. Staff were friendly and the doorman was excellent. Had to make a passage to lifts through conference attendees - prior to that quite a few had been standing outside smoking /vapping blocking the pavement. BLT sandwich had very fatty bacon, with so much soft fat and very little meat was a very unpleasant sandwich yet still charging a high price. Buffet breakfast had a nice mixture of food. Room was quiet as had a river view room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tim

Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr Michael Mestre

For my first visit to Liverpool i can say that I could not have picked a better hotel.The location was spot on- with a glorious view of the Liver building, Mersey and docks, very accessible to local transport and sights. Parking was efortless as was checking in.Very friendlly helpful staff, great comfortable room, breakfast 😋. Lovely pool.First time staying at a Crowne Plaza hotel, no hesitation in rebooking for my next trip to Liverpool. Can't wait to return to your beautiful, vibrant, historic city.Many thanks.
Stayed 3 nights in Sep 2025

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann

Lovely central hotel always lots of parking places very helpful staff lovely clean rooms excellent breakfast very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Raffaello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne review

From the moment we arrived, it was a pleasurable experience. The staff were incredibly friendly, the hotel was spotless, and I’ve already recommended it to my friends and family. The location is perfect for anyone new to Liverpool who wants to explore the sights.
Stayed 4 nights in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

excellent location for the ferries

comfortable, clean and the staff were friendly the room was a nice size though had a sticking bathroom door which was a bit annoying. Reported it when we left as it wasn’t a major problem and it avoided disruption. location was ok especially for visiting the liverbird experience and 2 nearby museums and not too far from the new Everton ground.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Great location,room clean,staff very friendly and helpful. In particular breakfast exceptionally good with great choice of healthy and traditional food,all very fresh. Would definately recommend this hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and well appointed. Staff extremely knowledgeable and helpful. Would stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jo

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, good breakfast, good facilities and a short stroll to the Hill Dickenson Stadium. UTFT
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
With very loud traffic noise we all thought a window was open but it wasn’t. Extremely noisy for us trying to sleep. Windows should be updated on road side of the hotel should not have to pay a lot more to get a waterfront room with less noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day city break.

Easy to find being right on the dock side. With on site parking we were able to park up and leave the car until ready to depart 2 days later. Check in was smooth and easy. The staff were all friendly and helpful, pointing out points of interest and providing directions when needed. All the staff were great but in particular John the doorman was always ready for a chat with a smile. We found the hotel to be clean and comfortable with good amenities. We made use of the pool and steam room to help us relax. We only ate breakfast at the hotel but we thoroughly enjoyed it. There was a varied selection available, all freshly made, none of it being left to stand but rather being readily replenished as needed. Although the hotel was on the docks next to a main thoroughfare and there was a huge concert going on the room was remarkably quiet. As mentioned the hotel was on the docks so there was plenty to see and do within walking distance. For Beatles fans the Cavern is easily reached but is very loud and crowded. We found a quieter less busy alternative in The Beatles story on Albert docks. Well worth a visit. Not to mention riding the ferry on the Mersey. All in all we had an enjoyable stay and recommend the Plaza for its location, staff and amenities.
Stayed 2 nights in Aug 2025