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Crowne Plaza Liverpool City Centre by IHG

4.0 star property
4-star hotel near Liverpool Pier Head Ferry Terminal

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Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Relax by the pool, where a hot tub and calm waters await.
Enjoy a meal in our restaurant with a variety of seating options and a lively atmosphere.
Enjoy a meal in our outdoor seating area, surrounded by lush greenery and urban architecture.
Enjoy a sophisticated gathering at this stylish space, featuring a beautifully set round table and elegant floral arrangement.
Experience the natural beauty of our lobby, featuring a stunning tree and glass ceiling.

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪3 min walk‬
  • Liverpool ONE
    ‪9 min walk‬
  • The Beatles Story Museum
    ‪12 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Enjoy a clean and well-maintained bathroom with a focus on hygiene and self-care, featuring a bathtub, towels, and grooming tools.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, River View

Enjoy a clean and well-maintained bathroom with a focus on hygiene and self-care, featuring a bathtub, towels, and grooming tools.

Premium Room, 1 King Bed, Club Lounge Access, River View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Enjoy a clean and well-maintained bathroom with a focus on hygiene and self-care, featuring a bathtub, towels, and grooming tools.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(52 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Enjoy a clean and well-maintained bathroom with a focus on hygiene and self-care, featuring a bathtub, towels, and grooming tools.

Standard Room

8.6 out of 10
Excellent
(21 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Relax in this stylish room with a large bed, desk, and wall-mounted TV.

Standard Room, 1 Queen Bed (Waterfront View)

9.6 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Enjoy a clean and well-maintained bathroom with a focus on hygiene and self-care, featuring a bathtub, towels, and grooming tools.

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(12 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Enjoy a clean and well-maintained bathroom with a focus on hygiene and self-care, featuring a bathtub, towels, and grooming tools.

Suite, 1 Bedroom (Liver Building View)

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

Central Liverpool getaway .Within a 10-minute walk of this The Docks hotel, you'll find Liverpool Pier Head Ferry Terminal and Liverpool ONE. Also, Cavern Club is within half a mile (1 km) and The Beatles Story Museum is within 2 miles (3 km).

What's nearby

  • Liverpool Pier Head Ferry Terminal - 3 min walk - 0.3 km
  • Cavern Club - 7 min walk - 0.7 km
  • Liverpool ONE - 9 min walk - 0.8 km
  • The Beatles Story Museum - 12 min walk - 1.1 km
  • M&S Bank Arena - 14 min walk - 1.2 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Matou Pan Asian Restaurant - ‬5 min walk
  • ‪Hooters - ‬5 min walk
  • ‪Ma Boyles Oyster Bar - ‬3 min walk
  • ‪Panoramic Restaurant - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

4-star hotel near Liverpool Pier Head Ferry Terminal
Crowne Plaza Liverpool City Centre by IHG offers its guests a children's pool, an indoor pool, a health club, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

  • 159 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, French

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Experience the grandeur of our lobby, featuring a high ceiling, ornate moldings, and a beautifully tiled floor.

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  • Pool
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  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 721 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Fee for in-room wired internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 19.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay Brad who works there was amazing and done everything he could to make sure of this!
Stayed 1 night in May 2025

6/10 Okay

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding anniversary trip

Back at our favourite hotel in Liverpool for a special occasion. Never disappoints with exceptional service and hospitality as well as being spotlessly clean.
Stayed 1 night in May 2025

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent for proximity to centre of Liverpool. Only problem was seeing rats around the waterways at night time. Probably inevitable at the side of a major waterway.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night for the Joe Bonamassa gig at the M&S arena.Accommodation/facilities fine.Had a quick dinner at the hotel which was very good and done quickly for us because we hadn't much time.Staff were SO VERY helpful and friendly especially Rose & Sofia in the restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Warm crowns plaza

Air conditioning a little loud and not effective at cooling room. Moan about the cut off times for kids at the pool. We choose to stay there for the pools but could not use them as it was adults only after 7pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service had by All the staff & polite.
Stayed 2 nights in Apr 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties location was petfect and had on site parking which was great. We had a club room which was worth the upgrade as canopes and drinks for 2 hours was very nice. The swimming pool was very busy so didn't use this, didn't like the fact i had to book prior but it was Easter Holidays so think yoh have to accept that. Overall we will back.
Stayed 2 nights in Apr 2025

8/10 Good

Delyth

Stayed 2 nights in Apr 2025

8/10 Good

Deborah

Stayed 1 night in Apr 2025

10/10 Excellent

steve

Stayed 2 nights in Apr 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff all great very helpful and polite ..great breakfast worth the money ..overall a well run and good location
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Lovely presentation of rooms. The only thing we didn’t like was that the room was too hot. Despite having air re circulation, it was sssooo hot!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

Rosemarie

Stayed 1 night in Mar 2025

4/10 Poor

Damian

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Luke, Sale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make this hotel. From check-in, the executive lounge, the pool (booked a free slot) to the housekeeping. All lovely and genuinely friendly. Stayed in the White Star Suite, which had a great view and access to the lounge, one of the best lounge offerings with drinks and appitizers we've stayed in the UK. Also included some spirits served by the friendly host who you can tell loved his job looking after everyone. We will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Aileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay room clean and lovely breakfast . Staff at check in were helpful
Stayed 1 night in Apr 2025