As a guest of Dockside Aparthotel, Bw Signature Collection, you'll find a front-desk safe and an elevator. WiFi is free in public spaces. A complete renovation of Dockside Aparthotel, Bw Signature Collection was completed in August 2024.
En-suite shower and bath has no hand soap, no shampoo and body wash soap, and no towel rail.
The wash sink tap in the walk-in was not fixed in place firmly. There was a hand soap and shower gel but a quarter left in the bottle - requested to refill but was not never done.
The mattresses were absolutely awful, as were the two fire alarms during the first night. Apartment was clean, but not when equipped and the second bedrooms window did not open. Not ideal during a heatwave. Good location for the ACC however.
Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I wonât stay again.
Apartment was nice and clean but it was really noisy outside with people arguing after their night out. The fire alarm also went off 3 times and we had to evacuate each time because of guests vaping in their room
The apartments was comfortable and larger than expected. It had basic facilities including a kettle and coffee. The block has no foyer and the reception area was tiny and functional, more what you would expect with an apartment block them with a hotel. Staff were friendly and helpful Though not always on site. When I came back to collect my case it was unsupervised and I was unable to find any staff numbers.
It was not like the photos advertised. It was a lot smaller.The building is not the same building in the photos this one looks very drab.The beds are awful,spongy,uncomfortable. The cleanliness was good but some areas like the window step area was dirty in both corners. The fob key wouldn't work. They only give you 1 key to the apartment which means that a family of 4 adults 2 children have to ask for access by the staff if you dplit up on a walk etc.
The hotel has not been open long, but the furniture is already showing signs of wear so I donât know what it will be like in a year or so.
The windows were filthy outside so the view of the dock can only be experienced with the windows open.
We stayed there while attending a conference. The venue was 4 minutes walk from the Exhibition Centre which was very convenient. The 1 bed apartment was spacious with a great view of the Dock and a gorgeous sunrise in the morning. The staff were very professional and accommodating. Chloe was very kind to us during our stay.
We will definitely stay here again as we could cook breakfast as the kitchen was fully equipped with all one needs - electric hob, fridge with freezer compartment, microwave, toaster, kettle, crockery, etc.
There grocery stores within walking distance of the Aparthotel.
The only downsides were there was no gym (my son noticed this, not međ) and there was a horrible stench when we walked into the apartment.
It would be great to have signage outside the lift with directions to rooms.
Otherwise, we had a fabulous stay!
It was nice in the apartment it was clean but there was little faults and smells it smelt like damp or pot or smelly wet mop, the view was beautiful, we had a noisy neighbour above but settled before it was late so we could sleep, it was handy for what we needed for our stay over, they need more than 1 lift and also the lift broke this morning so we had to come down from the 6th floor with our 8 year old daughter which was a bit dangerous and my husband has had 2 strokes so it was bit of a struggle