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Leonardo Hotel Liverpool

4.0 star property
4-star hotel near M&S Bank Arena

Choose dates to view prices

Photo gallery for Leonardo Hotel Liverpool

Bar (on property)
Exterior
Bar (on property)
Meeting facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
No. 31 Keel Wharf, Liverpool, England, L3 4FN
  • Place, M&S Bank Arena
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪2 min walk‬
  • Place, The Beatles Story Museum
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Double Room

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Triple Room

8.6 out of 10
Excellent
(58 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Multiple Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Executive Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free rollaway beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Family Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Liverpool

Central Liverpool getaway .With a stay at this The Docks hotel, you'll be steps from M&S Bank Arena and ACC Liverpool. Royal Albert Dock and The Beatles Story Museum are also within half a mile (1 km).

What's nearby

  • M&S Bank Arena - 1 min walk - 0.2 km
  • ACC Liverpool - 1 min walk - 0.2 km
  • Royal Albert Dock - 2 min walk - 0.2 km
  • The Beatles Story Museum - 3 min walk - 0.3 km
  • Liverpool ONE - 6 min walk - 0.5 km

Getting around

  • Liverpool James Street Station - 13 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Pump House - ‬6 min walk
  • ‪Baltic Fleet - ‬9 min walk
  • ‪What's Cooking - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Rudy's Neapolitan Pizza - ‬4 min walk

About this property

Leonardo Hotel Liverpool

4-star hotel near M&S Bank Arena
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Leonardo Hotel Liverpool also features a vending machine, concierge services, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

  • 310 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Leonardo Hotel Liverpool offers 310 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 28-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 18 per day (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Liverpool
Jurys Inn Liverpool
Jurys Liverpool
Liverpool Inn
Liverpool Jurys Inn
Jurys Hotel Liverpool

Leonardo Hotel Liverpool Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1013 reviews
Rating 8 - Good. 298 out of 1013 reviews
Rating 6 - Okay. 121 out of 1013 reviews
Rating 4 - Poor. 39 out of 1013 reviews
Rating 2 - Terrible. 32 out of 1013 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne

Stayed 1 night in Oct 2025

8/10 Good

Sophia

Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Liverpool city centre, clean, pleasant staff, room we had was lovely with two big windows on corner of building allowing fantastic views
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for attending a show at the arena
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and well situated for lots of attractions with plenty of food and drink options but need to improve the weather!!
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with views of the Albert Dock, staff were so polite and attentive.
Stayed 2 nights in Oct 2025

8/10 Good

ALAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay local to m&s arena and dock nightlife
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Rather disappointing overall

Repeatedly faulty door cards which, on the sixth floor was tedious. They did replace the cards after a few trips! Room service poor. Rather small supplies of teabags. Reception did not always answer the phone and then going all the way down showed nobody at the desk. We love Leonardo hotels but this just didn’t do that well, sorry!
Stayed 2 nights in Oct 2025

8/10 Good

Laurence

Liked: Staff & service, room comfort
Climate controls were difficult to figure out but room warm enough after solving how use the controllet. Room was a bit dark and dingy with low voltage lights. Wash basin was cracked as were the bathroom floor tiles. Carpet was very badly stained. Bed was comfortable. Room facilities were adequate but could do with better cleaning routine. Good wifi signal. All in all our stay was ok but room could do with a make over.
Stayed 2 nights in Oct 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the M&S area and within walking distance to Albert Dock, Liverpool one and Mathew Street. Our room had a great view of the Liverpool Wheel, was spacious for a triple room and was comfortable and roomy enough for 3 adults. The only downside was that it was very hot. This was our second visit to this hotel and we will definitely be back again!
Stayed 1 night in Sep 2025

10/10 Excellent

stuart

Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lawrence

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great location for ACC, M&S arena and Albert dock. Room quite tired and bathroom in serious need of a refurb. Strong smell of mould in the room they originally put me.
Stayed 3 nights in Sep 2025

6/10 Okay

Hinesh

Business traveller
Stayed 2 nights in Sep 2025

10/10 Excellent

NEIL

Stayed 2 nights in Sep 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Stayed 2 nights in Sep 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly hotel, close to city centre.
Stayed 1 night in Sep 2025

10/10 Excellent

Dewbien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room, great breakfast. I’ll definitely come again.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Could be better!

This is our honest review of our 1 night stay at this hotel. Positives for us:- good location in Albert Docks, modern reception & bar/restaurant area, friendly staff, nice breakfast. Negatives in our experience:- dated rooms, old & grubby bathroom, stained & dirty carpets (we had to change rooms from the 1st room given as it was so bad I couldn’t let my daughter walk on it without shoes-2nd room although still heavily stained in parts was better), dirty mugs (1st room), brown marks on nets (2nd room), old air conditioning units that you couldn’t leave on throughout night because it was so loud! It was a shame about the rooms as the hotel could be so much more than just a nice bar area - it has so much potential but needs updating. Unfortunately until this happens we wont be returning.
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Stayed 1 night in Aug 2025

6/10 Okay

BRENDAN

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel itself was ok staff were friendly room was clean and tidy but the toilet sink and bath were stained the non slip part in bath was dirty looking inside toilet urine stained and around plug hole in sink dirty i only had breakfast it was eatable but bland the bar area was nice and drinks reasonably priced car parking is a 2 minute walk from hotel and cost 18 pounds for an overnight stay
Stayed 1 night in Aug 2025