2/10 Terrible
Tre
Travelled with family
Jul 7, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I’d give zero stars if possible.
First, this is not a comfort inn. It’s the Yellowstone inn that’s going through renovations.
When we first arrived at 10:30 pm we were told we couldn’t get the king room we had reserved because a cleaning person called in sick. We got “upgraded” to a king suite. The first room we went into had a broken box spring and the bed was angled at a 5 degree angle before you even sat on it. There were bugs everywhere.
We got moved to another room, and this one had no light bulbs in any of the lamps. We then got moved to a third room, which had blood stains all over the comforter and sheets. We called the front desk and said we’ll deal with the room, could we please just get new bedding. We’ll even put it on ourselves. It took 20 minutes for them to be brought up to our room because the only person working was checking in other people. The fitted sheet we were given didn’t fit the king size bed, and we weren’t brought a new comforter. At this point it was an hour after we had arrived so we just decided to sleep under a single sheet.
The entire area reeks of chlorine due to the pool being right outside the rooms. This was the worst hotel experience we have ever had.
Tre
Stayed 1 night in Jul 2025