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Holiday Inn Express Suites Downtown

2.5-star property
374 Dundas St, London, ON 1-855-887-0424
Choose Dates
4.1 out of 5
Very good!
See all 10 Travelocity Reviews

"The location was good for us as we werent far from where our company was staying. But there's a lot of homeless people in the area " More

By a verified traveller on Mon 30 Sep 2019

Points Of Interest

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Hotel Description

Hotel near Budweiser Gardens in London

City center stay

Within a 15-minute walk of this Downtown London hotel, you'll find Budweiser Gardens and London Convention Center. Also, Covent Garden Market is within half a mile (1 km) and Victoria Park is within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling for business? Take advantage of the business center, laundry service, and conference space. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$122* Per night/room 7 Apr. - 8 Apr.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Suites Downtown ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Holiday Inn Express Suites Downtown

Couples (1) Family (1)
3 out of 5
The location was good for us as we werent far from where our company was staying. But there's a lot of homeless people in the area

Posted by on 30 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Kelly Darnell - Guest Services Manager

Thank you for your candid review. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We will pass along the information to the appropriate department and welcome any opportunity to improve during your next stay.

3 out of 5
Room is dated and also very smelly when I entered all I smelled was mold.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Kelly Darnell - Guest Services Manager

Thank you for providing us with a very considerate review and thank you for staying with us. On the other hand, please accept our sincerest apologies that the room did not meet up to standards. The comfort of the guests and the cleanliness of the rooms is something that we take great pride in and we are truly sorry for any inconvenience. Your comments will be shared with the appropriate department so that we can make any changes necessary to ensure it does not happen again. Thank you again for your feedback and we hope to have the chance to serve you again in the future.

2 out of 5

Not well thought out

We stayed in a Jr suite that had a separate bedroom and living area with a pull out couch. The bedroom didn

Posted by on 7 Jul. 2012

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5 out of 5

Would definitely stay in this hotel again. Room was clean and tidy, friendly staff and informative.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Rented two rooms in this hotel for my wife and I, and my in-laws for a wedding we attended. Both rooms were clean, beds were comfortable, the furnishings were newer and in good condition. Not to mention the staff was friendly and informative. For the price and comfort, I don't think we could have found anything comparable.

Posted by on 4 Feb. 2011

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4 out of 5

Nice place to stay

This hotel is in downtown London, with underground parking; good for traveling in the winter! There are several restaurants nearby that deliver to the hotel, which was a huge bonus to us, as we did not get to our suite until after 9pm. The rooms were tastefully decorated; lighting was not too harsh, and the bed was comfortable with a good choice of pillows. It was very quiet; we could not hear other guests unless they were talking as they passed our door. There was plenty to eat for breakfast with the usual Continental choices and also biscuits & gravy, sausage, and cheese omelets. The value we got for our money was very good, and I would not hesitate to stay here again.

Posted by on 2 Jan. 2009

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4 out of 5

Nice hotel downtown

Everything was fine - clean comfortable rooms and beds. Free wireless internet. Nice exercise room with 5 good machines and a tv. Good free breakfast. Location downtown, rather than out in the sticks, was a plus for us. Complimentary fruit at the main desk was a nice touch. :)

Posted by on 1 Jan. 2009

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5 out of 5

Great Room

I had the suite, and it's worth the few extra dollars. 2 flat screens TV with many international channels, good sized fridge and microwave. Huge bed that was very comfortable. Nice staff, good location. Did know that they charged for parking until I checked out, but it was only $7.50CND. I would stay there again

Posted by on 11 Oct. 2008

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5 out of 5

London, Ontario Arabian Region 18 horse show at Western Fair.

The Holiday Inn Express on Dundas was located perfectly for going to the Fair and for eating downtown. There is a wonderful Italian Resturant next door and it is walking distance to downtown London. The hotel was wonderful....great pillows too. I was a female alone, but I felt very safe at the sight. Many of my fellow riders stay out on Wellington where there are more choices, but I didn't waste gas getting back to my hotel.

Posted by on 30 Jul. 2008

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5 out of 5

Family Stay

This was so nice, brand new and the breakfast was amazing. Staff went out of their way for us and were very sweet. What a great hotel

Posted by on 3 Mar. 2008

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5 out of 5

Family Stay

This was so nice, brand new and the breakfast was amazing. Staff went out of their way for us and were very sweet. What a great hotel

Posted by on 2 Mar. 2008

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About the Holiday Inn Express Suites Downtown

Location 374 Dundas St, London, ON N6B1V7

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Suites Downtown. For a fee, parking is available. This London hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London, ON (YXU-London Intl.) (10.2 km / 6.3 mi)
  • Train station: London Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Suites Downtown offers 109 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35.00 per pet, per night, plus a deposit of CAD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.82 per day
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Suites Downtown Hotel London
  • Holiday Inn Express Suites Downtown London
  • Holiday Inn Express Suites Downtown
  • Express Suites Downtown London
  • Holiday Inn Express Suites Downtown Hotel
  • Holiday Inn Express Suites Downtown London
  • Holiday Inn Express Suites Downtown Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.