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Hotel Description

Eco-friendly hotel near White Oaks Mall

Heart of London

A stay at this Westminster hotel places you within half a mile (1 km) of White Oaks Mall and 3 miles (5 km) of Parkwood Hospital. Budweiser Gardens and London Convention Center are also within 6 miles (10 km).

Free perks

The hotel doesn't skimp on freebies - guests receive free buffet breakfast and free self parking. Traveling on business? Take advantage of the express check-in and WiFi in public areas. A picnic area, express check-out, and dry cleaning are also on offer.

Free wired Internet, refrigerators

Featuring conveniences like living rooms and refrigerators, the 118 guestrooms also offer free wired Internet and flat-screen TVs with cable channels. WiFi, microwaves, and coffee/tea makers are also available.

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$63 per night

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Suite, 2 Double Beds with sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Quality Suites ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Suites

Everyone (1) Couples (1)
4 out of 5
Clean and comfortable. Glad to have a hot breakfast.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by GT

Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5

We like most things about this hotel

We love the suites The staff is great.The breakfast has changed.Yhe muffins are not even close to what they used to be.The milk was about 10 o/o mill and the rest was water. The carpet in out was was absolutely filthy (Huge stains)

Posted by on 3 Jan. 2016

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3 out of 5

Okay, not great

My family had to spend New Year's Eve on the road, and we stayed at this hotel in London. We had to agree to let the hotel put a $100 hold on our credit card (for a week!) because it was New Year's Eve; evidently they thought we were going to tear the place apart celebrating (our son is only four.) The suite we had was fine; pillows and bed were fine and there was a small dressing area that was a nice surprise and gave us some extra room. The breakfast is usually served only until 9 am, which seemed a bit early unless one is on a business trip, but because the next day was a holiday it was served until 10. We were disappointed to find that it is just a continental breakfast, with no eggs or waffles or anything like that. The final factor in determining that we would not stay here again is that we were charged for the bottle of water we found in our room. In all our travels, we have never been charged for water; every other place has provided a bottle or even two on a complimentary basis. I don't mean to sound petty, but I don't like extra charges, especially with no advance warning. This hotel is okay in a pinch, but given a choice I would definitely stay somewhere else.

Posted by on 8 Jan. 2009

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Property Features

Free breakfast is served daily. Public spaces have free wired Internet. Event space at this hotel measures 375 square feet (35 square meters) and includes a meeting room. The eco-friendly Quality Suites also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This London hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • 375 sq ft of conference space
  • 35 sq m of conference space
  • Breakfast available (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: London, ON (YXU-London Intl.) (18.2 km / 11.3 mi)
  • Train station: London Station (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Suites offers 118 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate living rooms. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.