83.0% Based on 381 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

Eco-friendly hotel near White Oaks Mall

Heart of London

A stay at this Westminster hotel places you within half a mile (1 km) of White Oaks Mall and 3 miles (5 km) of Lake Erie. Parkwood Hospital and Earl Nichols Arena are also within 3 miles (5 km).

Free perks

The hotel doesn't skimp on freebies - guests receive free buffet breakfast and free self parking. Traveling on business? Take advantage of the express check-in and WiFi in public areas. A picnic area, express check-out, and dry cleaning are also on offer.

Free wired Internet, refrigerators

Featuring conveniences like living rooms and refrigerators, the 118 guestrooms also offer free wired Internet and flat-screen TVs with cable channels. WiFi, microwaves, and coffee/tea makers are also available.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$75 per night

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Suite, 2 Double Beds with sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend out of 381 reviews

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Property Features

Free breakfast is served daily. Public spaces have free wired Internet. Event space at this hotel measures 375 square feet (35 square meters) and includes a meeting room. The eco-friendly Quality Suites also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This London hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • 375 sq ft of conference space
  • 35 sq m of conference space
  • Breakfast available (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Separate living room
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: London, ON (YXU-London Intl.) (16.7 km / 10.4 mi)
  • Train station: London Station (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Suites offers 118 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate living rooms. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 19

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.