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4.3 out of 5

"Although dated, the room was clean, fresh linen and wonderful staff. " More

By a verified traveller on Thu 07 Nov 2019

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Hotel Description

Eco-friendly hotel near White Oaks Mall

Heart of London

A stay at this Westminster hotel places you within half a mile (1 km) of White Oaks Mall and 3 miles (5 km) of Parkwood Hospital. Budweiser Gardens and London Convention Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A picnic area, express check-out, and dry cleaning are also on offer.

WiFi, refrigerators

Featuring conveniences like living rooms and refrigerators, the 118 guestrooms also offer WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free weekday newspapers are also available.

Traditional Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$55* Per night/room 23 Aug. - 24 Aug.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Suite, 2 Double Beds with sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Quality Suites ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Suites

Everyone (1) Couples (2) Family (1)
4 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by GT

Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We hope to see you again soon!

5 out of 5
Although dated, the room was clean, fresh linen and wonderful staff.

Posted by on 7 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by GT

Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!

4 out of 5
Clean and comfortable. Glad to have a hot breakfast.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by GT

Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 375 square feet (35 square meters). The eco-friendly Quality Suites also features barbecue grills, a picnic area, and coffee/tea in a common area. Self parking is free. This London hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • 375 sq ft of conference space
  • 35 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: London, ON (YXU-London Intl.) (16.8 km / 10.4 mi)
  • Train station: London Station (6.9 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Quality Suites offers 118 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate living rooms. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 8:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0.00 per stay (rates may vary)
  • Rollaway bed fee: CAD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Suites Hotel London
  • Quality Suites London
  • Quality Suites Hotel
  • Quality Suites London
  • Quality Suites Hotel London

You should know

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.