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4.3 out of 5
Very good!
See all 14 travelocity Reviews

"I arrived at 2am and the front desk person was exceptional. She was pleasant, polite, efficient and did a great job getting me to parking and my room. ... " More

By a verified traveller on Sat 27 Jan 2024

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Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $181* Per night/room 30 Apr. - 1 May

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Redondo Beach Galleria Inn Hotel - Beach City LA ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Redondo Beach Galleria Inn Hotel - Beach City LA

Everyone (10) Couples (3) Family (1)
5 out of 5
I arrived at 2am and the front desk person was exceptional. She was pleasant, polite, efficient and did a great job getting me to parking and my room.

Posted by on 27 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Hotel Manager

Dear Brian,Thank you for sharing your positive experience with our front desk staff! We're thrilled to hear that the person who assisted you during your late arrival was exceptional. It's wonderful to know that they were pleasant, polite, efficient, and provided great service to ensure a smooth check-in process. We strive to hire and train staff members who go above and beyond to make our guests feel welcome and comfortable. Your kind words will be passed along to our team member, and we're sure they will appreciate the recognition. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager

5 out of 5

Posted by on 28 Aug. 2023

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Comment from Hotel Management

18 Sep. 2023 by Hotel Manager

Dear Charles,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager

5 out of 5

Posted by on 29 May 2023

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Comment from Hotel Management

19 Jun. 2023 by Hotel Manager

Dear Corey,Thanks for staying with us and five star rating. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

5 out of 5

Posted by on 27 May 2023

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Comment from Hotel Management

29 May 2023 by Hotel Manager

Dear Lisa,Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

5 out of 5

Posted by on 22 May 2023

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Comment from Hotel Management

12 Jun. 2023 by Hotel Manager

Dear Mary,Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that you enjoyed your stay with us and that you found our staff to be friendly and accommodating. It is our goal to ensure a pleasant and comfortable stay for all our customers, and we truly appreciate your positive feedback. We look forward to the chance to serve you again in the future.Sincerely,Hotel Manager

5 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

5 Jun. 2023 by Hotel Manager

Dear Christine,Thank you for staying with us and providing a 5-star review of your experience. We value your input and are happy to learn that you enjoyed your stay. Your review will inspire us to continue striving to give the best possible service to our guests. We hope you'll come back soon!Sincerely, Hotel Manager

5 out of 5
The coffee Machine wasn’t working

Posted by on 8 May 2022

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Comment from Hotel Management

9 May 2022 by Hotel Manager

Hello Chuan, Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time.We look forward to seeing you again. Sincerely, Hotel Manager.

4 out of 5
The facility gave a great breakfast considering the limitations. They also had keurigs in the room and you could ask for creamer at the grab and go breakfast. The facility unfortunately did not restrict other guest from having loud music, and smoking marijuana throughout the facility. Eventually my room began to smell like weed due to guest smoking outside my room area. Blood stains were also visible in the carpet of my room. However staff were attentive to my needs and allowed for me to switch out towels and other linens as needed.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Hotel Manager

Hello Guest, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects . Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

3 out of 5

Posted by on 28 Oct. 2019

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Comment from Hotel Management

2 Nov. 2019 by Hotel Manager

Esteemed Guest, Greetings from the B/W Redondo Beach Galleria Inn. Thank you for your stay and the three stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

2 out of 5
One person front desk. None of the Best Western friendliness. Very disconnected with guests. Keys were demagnetized on 2nd day fortunately not after hours. Clean enough and breakfast was ok. Just not the way you expect BW to be.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Hotel Manager

Dear Valued Guest, Thanks for your stay at the Best Western Redondo Beach Galleria Inn. We are very much concerned with your feedback. Our apologies for the mediocre experience from the staff. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.