As a guest of Sonder by Marriott Bonvoy The Craftsman Apartments Downtown LA, you'll find concierge services and an elevator. Public spaces have free WiFi.
Property was amazing other than the fact that there was no parking available. The lot that was open next to the hotel for parking was $40 ever 24hrs and no guarantee that you can come and go otherwise your spot may be taken. The hotel said they patrol the lot once an hour which is cool and all but itâs not preventing anything. I got back to the lot one day to park and some girl was balling her eyes out because someone had smashed her window in and took all of her stuff
Denise was extremely helpful. I believe the other young lady was named Penny. Actually all of the staff were responsive and provided exxellent service.
We thoroughly enjoyed our stay. The location was great with plenty of restaurants to walk to. The room was spacious, modern, and clean. The best part was the staff! The front desk and security staff were friendly, fantastic, and very helpful. We look forward to our next stay.
The hotel rooms are very spacious & comfy. The bed was so comfortable. I love that the room had a fridge, stove top & oven to allow you to cook instead of go out to eat all the time. There is a washer & dryer in the room. The workers are so nice & helpful. The only negative is that it doesn't have on-site parking. There is a small parking lot behind the hotel - cost is $30/night. You are in downtown LA so it's kinda ghetto with lots of homeless & smells like pee as you walk down the sidewalk. As nice as it is, I don't think I'd stay here again.
A truly outstanding stay: the studio is spacious, modern, and impeccably clean. The staff is courteous, attentive, and always ready to assist. Daily housekeeping is excellent. Without hesitation, we would choose this property again on our next visit to Los Angeles.