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"From beginning to end the staff was wonderful ; they were attentive to all our needs at any hour. The way they greet you by putting their hand in thei
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4.5-star luxury property near Costa Azul Beach, connected to the convention center
Beachfront retreat
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and Palmilla Beach. San Jose del Cabo Art District and Puerto Los Cabos are also within 3 miles (5 km).
All-inclusive
Free water park access, 7 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining. Enjoy the 4 spa tubs and perks like free valet parking and free WiFi.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 591 guestrooms offer thoughtful touches like free minibar items and bathrobes. LCD TVs come with satellite channels, and other amenities include free WiFi and iPod docks.
Hyatt Ziva Los Cabos- All Inclusive ratings based on 162 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hyatt Ziva Los Cabos- All Inclusive
Everyone (55)Couples (12)Family (21)
5 out of 5
Excellent in everything! Great food, great services. Every person is friendly and nice (the room cleaner Elvia, the beach service Emanuel, the many people at all restaurants). Such a great beach. If only the sea would be swimmable... but we knew it’s not.
Posted by a verified traveller on 21 Jan. 2020
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Comment from Hotel Management
25 Jan. 2020
by JSALAS
Dear Guest,
Many thanks for your kind comments and your preference.
We are happy that you enjoyed our facilities and the friendliness of our staff. We enjoy creating unique experiences.
We hope the opportunity to host you again.
5 out of 5
The property/rooms were very clean, everyone was very friendly. The food was wonderful and many choices. Not much food around the pool area, one small taco bar that was always very crowded. But it was delicious! Kid friendly hotel. Beach is beautiful, not allowed in water because of strong under current. However, some people did wade in the water. People selling items on beach, but they were pretty respectful once you said no. Once the sun goes down really not much to do at hotel. They have a stage show but doesn't start until 9. We did venture off property to check out Cabo Wabo and surrounding area. We felt safe with our four older children, but still would not want them out on their own. As far as night life, not a lot for them. Would definitely recommend if your looking for a very relaxing family vacation.
Posted by a verified traveller on 26 Dec. 2019
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Comment from Hotel Management
26 Dec. 2019
by Jsalas
Dear guest, Thank you for taking the time to review your stay at Hyatt Ziva Los Cabos, we are thrilled to know you enjoyed your stay with us. We hope to have you back in the near future, Sincerely
5 out of 5
Enjoyed every part of this resort. Immediately upon arrival we were greeted with quality service! The hotel amenities, activities, food, room, and restaurants services were all amazing. My husband is still talking about how nice his bday trip was, he wants to return for next yrs family trip.
Thanks Hyatt Ziva for a great experience!
Posted by Allsbrook, from Maryland on 23 Dec. 2019
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Comment from Hotel Management
25 Dec. 2019
by Israel C
Thank you for the review Allsbrook, we really appreciate your comments, we are pleased know we met your expectations, We hope to see you back at Hyatt Ziva Los Cabos for the next birthday trips.
Regards
5 out of 5
The wide variety of food, and the most friendly and helpful staff.
Posted by Rosemary on 23 Dec. 2019
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Comment from Hotel Management
25 Dec. 2019
by Israel C
Thank you Rosemary for the review, we are pleased to know our staff and service met your expectations.
Regards
5 out of 5
So beautiful and relaxing! Has everything you could need located j mother resort.
Posted by a verified traveller on 21 Dec. 2019
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Comment from Hotel Management
22 Dec. 2019
by Jsalas
Dear guest, Thank you for taking the time to review your stay at Hyatt Ziva Los Cabos, we are thrilled to know you enjoyed your stay with us. We hope to have you back in the near future, Sincerely
2 out of 5
We went down to this resort for a moms trip for a couple days, the check in process was great view from the lobby was phenomenal they upgraded our room without us even asking. We got to the room and there were a hand print on the headboard and next to the glass by that headboard was a white stream of something that looked like it came from a human. We told them they came and cleaned it and never did anything after that even though we asked them to make the situation right. We bought the massage package from checking in and found a better price downstairs so they did end up price matching. The workers didn’t seem eager to serve anybody and most didn’t speak great English. Overall it wasn’t anything special and I would never stay here again. We booked based off the reviews and weren’t sure why they were so great!
Posted by a verified traveller on 11 Dec. 2019
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Comment from Hotel Management
11 Dec. 2019
by Israel C
Thank you for the review, we really appreciate your comments, we are sorry for the inconveniences during your stay, with room and the Spa. We hope you can give us the opportunity to change your perspective.
Regards
3 out of 5
.just not the same anymore. not as clean as it used to be
Posted by a verified traveller on 4 Dec. 2019
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Comment from Hotel Management
5 Dec. 2019
by Israel C
Thank you for the comments, we are very disapointed know we did not fill your expectations this time. We hope you can give us the opportunity to change your perspective.
Regards
5 out of 5
My family of 4 (2 adults and 2 kids) just got back from the Hyatt Ziva and we LOVED it. We spent a lot of time outdoors at the pools, kids water slide area, and at the beach (you can go in the water at your own risk, we did not go past about waist-level). We booked a fishing excursion through the resort and had a fantastic time catching marlin and mahi mahi. The breakfast buffet and lunch at the poolside grill and Coco Loco were fantastic. Our dinners were okay, but our favorite was Dozo where we did the hibachi grill one night and came back for sushi another night. The sports bar was fun to watch football and other sporting events at night. All around, service was fantastic and we highly recommend this resort!
Posted by a verified traveller on 30 Nov. 2019
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Comment from Hotel Management
5 Dec. 2019
by Israel C
Thank you for the review, we really appreciate your comments, We feel pleased to know we met your expectations. We hope to see back in the near future.
Regards
5 out of 5
All staff very friendly and cordial. Waiters called us by name. The bar service by the pool was excellent. Very attentive and friendly. Our room very clean and nice. Bar service in our room also excellent, they provided the drinks we requested. The breakfast buffet excellent. The French, Italian and Steak House very good. Habachi excellent. Over all super nice.
Posted by a verified traveller on 10 Nov. 2019
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Comment from Hotel Management
14 Nov. 2019
by Israel C
Thank you for the review, we really appreciate your comments. We are satisfied to know we met your expectations. Regards
4 out of 5
Overall everything was great but the second day we were there the room we were in had a water pipe problem and we had no hot water for a couple hours. I called room service and reported it and asked for a credit or partial credit and Laura the supervisor said she would call me back and she never did.
Posted by a verified traveller on 13 Oct. 2019
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Comment from Hotel Management
21 Nov. 2019
by jsalas
Dear Guest,Many thanks for your comments and the time you took to write them.We will make our proper arrangements in order to improve our service, the feedback from our guest helps us to improve our service and achieve our main goal, which is complete customer satisfaction.
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
All available beverages included
Surcharge for bottled liquor
Minibar (all beverages included)
Spa/beauty facilities and services not included
Onsite live performances included
Property Features
Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Bring your whole family to Hyatt Ziva Los Cabos- All Inclusive for summer fun including 5 outdoor swimming pools, a complimentary water park, and a complimentary children's club. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a children's pool, an outdoor tennis court, and a 24-hour fitness center. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo property.
591 guestrooms or units
7 levels
3 buildings
7 dining venues
6 bars or lounges
2 coffee shops
35000 sq ft of conference space
3252 sq m of conference space
Built in 2009
Bar by the pool
Swim-up bar
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Computer for guest use
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 5
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis court
Children's club (free)
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Sofa bed
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (20.2 km / 12.6 mi)
Property shuttles: Airport shuttle and shopping center shuttle
Parking: Free valet parking and self parking
Room Amenities
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Pillowtop beds
Pull-out sofa bed
Stocked minibar (free)
IPod dock
In-room dining (24 hours)
HD television
Satellite channels
Premium channels
Coffee maker
Egyptian cotton linens
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Iron and ironing board
Blackout drapes
Exterior corridor access
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Zaffiro - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner.
Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Cortijo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
Number of treatment rooms 19
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Body scrubs
Aromatherapy treatments
Thalassotherapy treatments
Hydrotherapy treatments
Prenatal massage
Reflexology
Sports massage
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Please note: For the safety of our guests, children under 12 years old are not permitted in the Swim-Up room category.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.
Only service animals are allowed
Noise-free rooms not guaranteed
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 28 per person (roundtrip)
Airport shuttle fee per child: USD 14.00 (roundtrip), (from 4 to 8 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
You should know
Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
