For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
4.5-star luxury property near Costa Azul Beach, connected to the convention center
Beachfront retreat
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and Palmilla Beach. San Jose del Cabo Art District and Puerto Los Cabos are also within 3 miles (5 km).
All-inclusive
Free water park access, 7 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Relax with beach cabanas, sun loungers, and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and arcade/game room.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 591 guestrooms offer thoughtful touches like free minibar items and pillow menus. LCD TVs come with satellite channels, and other amenities include free WiFi and iPod docks.
Hyatt Ziva Los Cabos- All Inclusive ratings based on 65 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hyatt Ziva Los Cabos- All Inclusive
Everyone (31)Couples (11)Family (21)
5 out of 5
Posted by a verified traveller on 17 Sep. 2020
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Comment from Hotel Management
18 Sep. 2020
by Livier
Thank you for your review. We hope to have you back soon.
Regards,
4 out of 5
Overall the Hyatt Ziva is good. It’s more of a
family resort environment.
Posted by AutumnV, from PA on 22 Jul. 2020
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Comment from Hotel Management
22 Jul. 2020
by Livier
Thank you for the review, we really appreciate your comments. We hope to see you back in the near future. Regards
5 out of 5
Great experience with Travelocity. We loved the Hyatt Ziva Los Cabos! The all inclusive option made each day so easy and relaxed. The staff was exceptional - always willing to help you with your every need and so friendly. The facilities and grounds are beautiful. Loved the pool options, private ocean-side cabanas, amazing spa services, nightly fire pits, superb entertainment, and delicious and varied restaurant choices. Our private balcony was lovely and the rooms were very clean & comfortable. Our Travelocity (Expedia) rep on-site was also very helpful in planning fun excursions for us. Plus, we were in walking distance to San Jose and close to the airport. Our one and only disappointment was that the "included" wine options were mostly undrinkable and the only "included" beer option was light Mexican beer. However, the "included" cocktails and tequila were fabulous. Fortunately, we found a large selection of reasonably priced wine/beer in a supermarket one block away and just bought our own wine/beer for the duration of our stay. A small price to pay for paradise.
Posted by a verified traveller on 11 Feb. 2020
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Comment from Hotel Management
11 Feb. 2020
by Israel C
Thank you for the review, we really appreciate your comments. We hope to see you back in the near future.
Regards
5 out of 5
Friendly and prompt staff that allows you to not worry about anything and relax.
Posted by Chris, from Nebraska on 4 Feb. 2020
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Comment from Hotel Management
5 Feb. 2020
by Israel C
Thank you for the review, we really appreciate your comments Chris, we hope to see you back in the near future.
Regards
5 out of 5
Excellent in everything! Great food, great services. Every person is friendly and nice (the room cleaner Elvia, the beach service Emanuel, the many people at all restaurants). Such a great beach. If only the sea would be swimmable... but we knew it’s not.
Posted by a verified traveller on 21 Jan. 2020
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Comment from Hotel Management
25 Jan. 2020
by JSALAS
Dear Guest,
Many thanks for your kind comments and your preference.
We are happy that you enjoyed our facilities and the friendliness of our staff. We enjoy creating unique experiences.
We hope the opportunity to host you again.
5 out of 5
The property/rooms were very clean, everyone was very friendly. The food was wonderful and many choices. Not much food around the pool area, one small taco bar that was always very crowded. But it was delicious! Kid friendly hotel. Beach is beautiful, not allowed in water because of strong under current. However, some people did wade in the water. People selling items on beach, but they were pretty respectful once you said no. Once the sun goes down really not much to do at hotel. They have a stage show but doesn't start until 9. We did venture off property to check out Cabo Wabo and surrounding area. We felt safe with our four older children, but still would not want them out on their own. As far as night life, not a lot for them. Would definitely recommend if your looking for a very relaxing family vacation.
Posted by a verified traveller on 26 Dec. 2019
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Comment from Hotel Management
26 Dec. 2019
by Jsalas
Dear guest, Thank you for taking the time to review your stay at Hyatt Ziva Los Cabos, we are thrilled to know you enjoyed your stay with us. We hope to have you back in the near future, Sincerely
5 out of 5
Enjoyed every part of this resort. Immediately upon arrival we were greeted with quality service! The hotel amenities, activities, food, room, and restaurants services were all amazing. My husband is still talking about how nice his bday trip was, he wants to return for next yrs family trip.
Thanks Hyatt Ziva for a great experience!
Posted by Allsbrook, from Maryland on 23 Dec. 2019
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Comment from Hotel Management
25 Dec. 2019
by Israel C
Thank you for the review Allsbrook, we really appreciate your comments, we are pleased know we met your expectations, We hope to see you back at Hyatt Ziva Los Cabos for the next birthday trips.
Regards
5 out of 5
The wide variety of food, and the most friendly and helpful staff.
Posted by Rosemary on 23 Dec. 2019
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Comment from Hotel Management
25 Dec. 2019
by Israel C
Thank you Rosemary for the review, we are pleased to know our staff and service met your expectations.
Regards
5 out of 5
So beautiful and relaxing! Has everything you could need located j mother resort.
Posted by a verified traveller on 21 Dec. 2019
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Comment from Hotel Management
22 Dec. 2019
by Jsalas
Dear guest, Thank you for taking the time to review your stay at Hyatt Ziva Los Cabos, we are thrilled to know you enjoyed your stay with us. We hope to have you back in the near future, Sincerely
2 out of 5
We went down to this resort for a moms trip for a couple days, the check in process was great view from the lobby was phenomenal they upgraded our room without us even asking. We got to the room and there were a hand print on the headboard and next to the glass by that headboard was a white stream of something that looked like it came from a human. We told them they came and cleaned it and never did anything after that even though we asked them to make the situation right. We bought the massage package from checking in and found a better price downstairs so they did end up price matching. The workers didn’t seem eager to serve anybody and most didn’t speak great English. Overall it wasn’t anything special and I would never stay here again. We booked based off the reviews and weren’t sure why they were so great!
Posted by a verified traveller on 11 Dec. 2019
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Comment from Hotel Management
11 Dec. 2019
by Israel C
Thank you for the review, we really appreciate your comments, we are sorry for the inconveniences during your stay, with room and the Spa. We hope you can give us the opportunity to change your perspective.
Regards
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
All available beverages included
Surcharge for bottled liquor
Minibar (all beverages included)
Spa/beauty facilities and services not included
Onsite live performances included
Property Features
Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Bring your whole family to Hyatt Ziva Los Cabos- All Inclusive for summer fun including 5 outdoor swimming pools, a complimentary water park, and a complimentary children's club. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a children's pool, an outdoor tennis court, and a 24-hour fitness center. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo property.
591 guestrooms or units
7 levels
3 buildings
7 dining venues
6 bars or lounges
2 coffee shops
35000 sq ft of conference space
3252 sq m of conference space
Built in 2009
Bar by the pool
Swim-up bar
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Convenience store
Terrace
Garden
Gift shop
Beauty salon
Computer for guest use
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 5
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis court
Children's club (free)
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free valet parking
Transport
Airport: Los Cabos Intl. Airport (SJD) (14.8 km / 9.2 mi)
Property shuttles: Airport shuttle and shopping center shuttle
Parking: Free valet parking
Room Amenities
Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Jose del Cabo property provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Pillowtop beds
Stocked minibar (free)
IPod dock
Day bed
In-room dining (24 hours)
HD television
Satellite channels
Premium channels
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Pillow options
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Iron and ironing board
Blackout drapes
Exterior corridor access
Air conditioning
Ceiling fan
Food & Drink
Zaffiro - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner.
Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Cortijo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
Spa Services
Number of treatment rooms 19
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Prenatal massage
Reflexology
Sports massage
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 3:00 AM
Minimum check-in age is: 18
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Please note: For the safety of our guests, children under 12 years old are not permitted in the Swim-Up room category.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 100 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Service animals are allowed
Noise-free rooms not guaranteed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 28 per person (roundtrip)
Airport shuttle fee per child: USD 14.00 (roundtrip), (from 4 to 8 years old)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 100 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
You should know
Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
Pool access available from 7:00 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
