4.5 out of 5

"From beginning to end the staff was wonderful ; they were attentive to all our needs at any hour. The way they greet you by putting their hand in thei ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

4.5-star luxury property near Puerto Los Cabos Golf Club, connected to the convention center

Beachfront retreat

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Costa Azul Beach and Palmilla Beach. San Jose del Cabo Art District and Puerto Los Cabos are also within 3 miles (5 km).

All-inclusive

Free water park access, 7 restaurants, and 5 outdoor pools are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 591 guestrooms offer thoughtful touches like free minibar items and bathrobes. LCD TVs come with satellite channels, and other amenities include free WiFi and iPod docks.

Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$417 per night

Club Room, 2 Double Beds, Ocean View (Master)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Master Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Ocean View (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Ziva Los Cabos- All Inclusive ratings based on 140 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Ziva Los Cabos- All Inclusive

Everyone (50) Couples (9) Family (13)
5 out of 5
WOW! The pictures do not do this hotel justice! Book now-you won't be disappointed!

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Israel C

Thank you for the review, we really appreciate it. We hope to see you soon back at Hyatt Ziva Los Cabos. Regards

5 out of 5
The resort was beautiful! The staff welcomed us warmly from the moment we arrived and treated us like a valued family member for the duration of our stay. Food was incredible, activities plentiful, property was beautifully maintained. Even though it is a large hotel, service and attention to detail never disappointed.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Israel C

Thank your for the review, we really appreciate your comments, we are pleased to know we met your expectations, we hope to see you soon back at Hyatt Ziva Los Cabos. Regards

5 out of 5

Posted by on 20 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Israel C

Thank you for the qualification. Regards

5 out of 5
we liked everything, the hotel and the staff were very helpful

Posted by on 13 Jul. 2019

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Comment from Hotel Management

13 Jul. 2019 by Ivon S

Dear guest, Thank you for taking the time to review your stay, we are happy to know you enjoyed your vacation with us. We hope to have you back in your next visit to Los Cabos. Sincerely,

5 out of 5
It is very kids friendly full of families. Staff very polite and helpful. Food is ok breakfast buffet excellent but lunch and dinner could use more upgrade.

Posted by on 4 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Israel C

Thank you for the review, we really appreciate your comments.We hopo to see you soon back at Hyatt Ziva Los Cabos

5 out of 5
Loved everything about it. The staff was just AMAZING. Made us feel welcome in every way. Definitely going back with the kiddos next time!

Posted by , from Eagle, ID on 2 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Ivon S

Dear guest, Thank you for taking the time to review your stay, we are happy to know you enjoyed your stay and we hope to have you back in the near future. Sincerely,

5 out of 5
Sparkling clean facility, very well organized and attentive staff. I stayed here solo and it was a perfect place to get away and relax. It had a more peaceful atmosphere which was exactly what I was looking for. The food was way better than I expected for an all-inclusive! The only downside I can think of is that the section of beach by this resort has a very strong current and swimming is at your own risk

Posted by on 23 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by IVon S

Dear guest, Thank you for taking the time to rate your stay at Hyatt Ziva Los Cabos, we are happy to know you enjoyed your overall stay and we hope to have you back in the near future. Sincerely,

4 out of 5
Pros - Clean rooms, friendly staff and big pools. the restaurants had good food...better than the buffet. Cons - not enough seating around the pool, food from the buffet was okay tasted bland for the most part. not much to do on the resort. can't swim in the ocean in front of the resort

Posted by on 11 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by Israel C

Thank you for the review, we really appreciate your comments, we are disappointed because we did not meet your expectations, we hope you can give the oportunity to change your perspective the next stay. Regards

4 out of 5
Food was delicious Very friendly staff amazing pool.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by ETV

Dear Guest, Thank you very much for your review and for your kind words about our pool staff, we are delighted to know you had a great time with us. We look forward to your return. Saludos.

5 out of 5

Posted by on 8 Jun. 2019

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Comment from Hotel Management

9 Jun. 2019 by Israel C

Thank you for the qualification, we really appreciate it. Best Regards

About the Hyatt Ziva Los Cabos- All Inclusive

Location Paseo del Malecón l-5 D, San Jose del Cabo, BCS 23405

All-inclusive Details

  • Taxes included
  • Onsite entertainment and activities included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All available beverages included
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Onsite live performances included

Property Features

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Bring your whole family to Hyatt Ziva Los Cabos- All Inclusive for summer fun including 5 outdoor swimming pools, a complimentary water park, and a complimentary children's club. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers an outdoor pool, a children's pool, and an outdoor tennis court. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo property.

  • 591 guestrooms or units
  • 7 levels
  • 3 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2009
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (20.2 km / 12.6 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hyatt Ziva Los Cabos- All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Zaffiro - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner.

Bon Vivant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

Dozo - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Cortijo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Plaza Buffet - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Customers booking the Club Premium room categories will receive personalized check-in and check-out. For more details, please contact the hotel by using the information on the booking confirmation.

Please note: For the safety of our guests, children under 12 years old are not permitted in the Swim-Up room category.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 28 per person (roundtrip)
  • Airport shuttle fee per child: USD 14.00 (roundtrip), (from 4 to 8 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Cabos
  • Hyatt Los Cabos
  • Hyatt Los Cabos Ziva
  • Hyatt Ziva Los
  • Hyatt Ziva Los All Inclusive
  • Hyatt Ziva Los Cabos
  • Los Cabos Ziva
  • Ziva Hyatt
  • Ziva Los Cabos
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • Hotel Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive Hotel
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive
  • Hyatt Ziva Los Cabos All Inclusive All-inclusive property
  • Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
  • Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
  • All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
  • Hyatt Ziva Los Cabos All Inclusive
  • Hyatt Ziva Los Cabos Inclusive

You should know

  • Hyatt Ziva Los Cabos- All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.