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4.5 out of 5

"Room was spacious. Beds were comfortable, but living area furniture is worn. The pull out couch (which we needed due to the size of our party) is in d ... " More

By a verified traveller on Mon 14 Nov 2022

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Hotel Description

3.5-star hotel near Oxmoor Center

Close to airport

At this Louisville hotel, you'll be within 3 miles (5 km) of Oxmoor Center and 6 miles (10 km) of Mall St. Matthews. Louisville Zoo and Louisville Slugger Field are within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like cooked-to-order breakfast and free self parking.

King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $167* Per night/room 31 Mar. - 1 Apr.

Suite, 1 King Bed, Non Smoking (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Louisville East ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Louisville East

Everyone (13) Couples (3) Family (6)
5 out of 5

Posted by on 30 Sep. 2023

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5 out of 5

Posted by , from Henderson on 19 Aug. 2023

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3 out of 5
Room was spacious. Beds were comfortable, but living area furniture is worn. The pull out couch (which we needed due to the size of our party) is in desperate need of replacement. The free drinks at reception was nice, but snacks were limited. We ordered dinner, but they did not have all items on menu. The pool was cold and unchecked by staff. Towels were left in pool (we fished out 5) and kids were in and out unsupervised. A large group came in with one adult and we immediately had to leave due to all the screaming. Around midnight, very loud music and people hollering could be heard in the lobby area (all rooms are open to this area) for over an hour. Management did nothing to stop this. Breakfast was ok. Omelets are made to order, but items were pulled from the buffet an hour before breakfast was to end. On the surface, it’s pretty, but furnishings haven’t changed in years and it is starting to show. At this price point, it seems like it could be refurbished.

Posted by on 14 Nov. 2022

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3 out of 5

Posted by , from WATERVILLE on 26 Sep. 2022

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5 out of 5
Staffw was assome

Posted by on 7 Apr. 2022

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5 out of 5
The room was was huge. The only thing I didn't like was the queen beds were too close to the walls. Other than that it was an awesome experience.

Posted by on 11 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by ef

Thank you for staying with us. We hope to see you again on a future trip to Louisville.

2 out of 5

Posted by on 28 Mar. 2021

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Comment from Hotel Management

12 Apr. 2021 by EF

Thank you for staying with us.

5 out of 5

Posted by on 23 Feb. 2021

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Comment from Hotel Management

5 Mar. 2021 by ef

Thank you for staying with us!

5 out of 5
Great location, clean property, nice room, staff was helpful

Posted by , from Peoria IL on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by ef

Thank you for your praise of our accommodations and staff. We hope to see you again soon here in Louisville and the Embassy Suites!

5 out of 5

Posted by on 17 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by EF

Thank you for your high marks of the Embassy Suites Louisville East. We know you have options when traveling so we thank you for your patronage of the hotel.

About the Embassy Suites Louisville East

Location 9940 Corporate Campus Dr, Louisville, KY 40223

Property Features

Embassy Suites Louisville East offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2046 square feet (184 square meters) and includes conference space. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Louisville East. Self parking is free. This 3.5-star Louisville hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2046 sq ft of conference space
  • 184 sq m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Atrium Cafe - Onsite restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Louisville
  • Embassy Suites Louisville
  • Louisville Embassy Suites
  • Embassy Suites Louisville Hotel
  • Embassy Suites Louisville East Hotel
  • Embassy Suites Louisville East Hotel
  • Embassy Suites Louisville East Louisville
  • Embassy Suites Louisville East Hotel Louisville

You should know

  • Pool access available from 7:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.