Gold Vault Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Gold Vault Inn also features a vending machine, laundry facilities, and an elevator.
Advertised as newly renovated in fact the entire hotel is in a deep renovation while trying to rent rooms renovation has not started yet. The indoor pool looks great in the pictures but the Air Conditioning is out so itâs 103 in this area. Unable to use it without feeling like I was taking a bath. Room service missed trash in our room in the refrigerator in the dresser drawers and clothes left hanging in the closet. We wonât be back.
The hair dryer nor the microwave worked in my room. The tv remote was held together with tape. The bathroom was rusty through all of the cracking paint and falling wallpaper. The bathroom door didnât close all the way.
The upstairs was not renovated and tgat where they placed me it was dirty and I will never stay there I left immediately and they did not want to give me my refund
Staff was great, only complaint would be that the floor in the bathroom was sticky and needed to be mopped. You could tell that only the part where you walked into was mopped, but not under the counter where you stand. Put a towel down because it was so sticky. I also thought the breakfast was not good. No fruit, no eggs, juice machine didn't work, very limited selection of bagels. We always went out to eat.
I stayed four nights had zero room service and was given only two sets of towels. It was ridiculous. Signs indicated towels would be refreshed daily, but they were not. It was hotter than hades in Kentucky and Two sets of towels for four nights didnât cut it. Of course, I asked. I also ran out of paper products for the room during my stay and had to ask because again there was NO room service.
Staff was amazing and helpful and attentive.
Breakfast bar was stocked with food.
Pool was fun
Hot tub was down but things happen
Room was dated but clean and good enough. If I want up scale I'm paying for up scale.
The AC in my room didn't work the carpet was disgusting the sheets and blankets were dirty there was bugs the cabinet was broke and the hot tub was down I will not recommend this hotel to anyone if I could post the pictures I would