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Hotel Ilaria

4.0 star property
Family-friendly 4-star hotel with free WiFi

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Photo gallery for Hotel Ilaria

Front of property - evening/night
Sundeck
Breakfast area
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Place, Piazza Napoleone
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance)

Camera Superior (Depandance)

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Depandance)

Suite (Depandance)

Suite (Depandance)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera matrimoniale piccola

Premium bedding, down comforters, minibar, in-room safe

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (dependance)

Standard Room, 1 Bedroom

Double Room (dependance)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Lucca

Lucca Historical Center stay.With a stay at this Lucca Historical Center hotel, you'll be steps from Porta San Gervasio and Villa Bottini. Lucca Botanical Gardens and Walls of Lucca are also within half a mile (1 km).

What's nearby

  • Walls of Lucca - 3 min walk - 0.3 km
  • Guinigi Tower - 5 min walk - 0.5 km
  • Basilica of San Frediano - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 6 min walk - 0.6 km
  • Piazza Napoleone - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 11 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Mara Meo - ‬4 min walk
  • ‪Bar Montecatini - ‬10 min walk
  • ‪Antica Osteria - ‬9 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Piccola Soave - ‬4 min walk

About this property

Hotel Ilaria

Family-friendly 4-star hotel with free WiFi
Hotel Ilaria offers its guests a hot tub and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Ilaria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Built in 1999
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 34 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

anna Stella

Stayed 1 night in Sep 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in a charming city. We enjoyed how nice and convenient this hotel was. They even provided a very thoughtful surprise when they discovered it was my birthday! A really great choice in the wonderful town of Lucca!
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned hotel, with very helpful and pleasant staff. The breakfast was good and more than adequate. Easy walking distance to the old city, and not too far from the railway station. This was our second visit to this hotel.
Stayed 5 nights in Sep 2025

6/10 Okay

Fereidoon

Liked: Staff & service, property conditions & facilities
Center of the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 5 nights in Aug 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . Friendly reception staff . Good at explaining the complimentary drinks and happy hour arrangements etc. Very helpful arranging restaurant bookings and sourcing tickets for Puccini opera evening. Breakfast in the morning was substantial with beautifully prepared pastries and Italian sweet cakes . Liked the location . All walkable would go back but ask for a bigger room as the double we paid for was not that big
Stayed 1 night in Sep 2025

10/10 Excellent

Abigail

Stayed 3 nights in Aug 2025

2/10 Terrible

Kim Evan

Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel providing a comfortable and luxurious base to explore Lucca
Stayed 3 nights in Aug 2025

10/10 Excellent

Farshad

Liked: Property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in perfect location. Delightful and helpful staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.
Hire bike outside the hotel
Hire bike out on the walls
View of the hotel from the nearby water fountain
Stayed 4 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade, friendly staff, excellent breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quiet, clean, great breakfast and happy hour, staff very nice and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

WELLINGTON

Business traveller
Liked: Amenities
Outstanding service and property
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to train stations and walking distances to places of interest.
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverley

Stayed 3 nights in Jul 2025

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms very smart.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - clean and spacious. Staff very kind and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025