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Hotel Rex

3.0 star property
3-star hotel in Lucca Historical Center

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Photo gallery for Hotel Rex

Terrace/patio
View from property
Property entrance
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪6 min walk‬
  • Place, Guinigi Tower
    ‪10 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪24 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(12 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the area

Lucca

City center stay.At this Lucca Historical Center hotel, you'll be within a 5-minute walk of Walls of Lucca and Porta San Pietro. Lucca Cathedral Museum and Cathedral of St Martin are also within half a mile (1 km).

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Cathedral of St Martin - 5 min walk - 0.4 km
  • Piazza Napoleone - 6 min walk - 0.6 km
  • Guinigi Tower - 10 min walk - 0.8 km
  • Piazza dell'Anfiteatro - 11 min walk - 1.0 km

Getting around

  • Lucca Station - 1 min walk
  • Florence Airport, Peretola (FLR) - 57 min drive

Restaurants

  • ‪Bar Cupido - ‬3 min walk
  • ‪Old City Bar - ‬7 min walk
  • ‪Ristorante Caffetteria San Colombano - ‬5 min walk
  • ‪Pan Di Strada - ‬6 min walk
  • ‪Pizzeria Lo Skianto - ‬7 min walk

About this property

Hotel Rex

3-star hotel in Lucca Historical Center
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

The business-friendly Hotel Rex also features tour/ticket assistance, a front-desk safe, and a television in a common area.

This 3-star Lucca hotel is smoke free.

  • 25 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Rex offers 25 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Reviews

Hotel Rex Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 304 out of 552 reviews
Rating 8 - Good. 193 out of 552 reviews
Rating 6 - Okay. 42 out of 552 reviews
Rating 4 - Poor. 9 out of 552 reviews
Rating 2 - Terrible. 4 out of 552 reviews

Reviews

10/10 Excellent

Mary Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic accommodations but 5-star staff

A family-friendly place to stay: The "double quadruple" room had 4 twin beds, two of which were licated in a kind of loft; the room was supplied with kids' games and toys. Fabulous breakfast. The receptionist was extremely helpful in finding information and making recommendations for us during a train strike that (pardon the pun) derailed our plans. The location, between the old city walls and the train station, was convenient and surprisingly quiet. Things were pretty basic in the room. Decor was haphazard and the closet space pretty tight. No iron or ironing board. Teeny shower. But we were not there for the amenities, and the staff was terrific.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beatrix, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - excellent for public transport. We used bus and train to reach the hotel and both stopped at the Stazione which is a 3 minutes walk to the hotel. The hotel is good and affordable. Staff was very helpful storing the luggage, giving information and even a plug because ours did not work.
Stayed 2 nights in Aug 2025

8/10 Good

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. I was out until 11:30pm. I was surprised that they locked the door, but someone came right away when I rang the buzzer, so no issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant family stay!

Our family had a fantastic stay at this charming hotel in Lucca! From the moment we arrived, the staff made us feel incredibly welcome—warm, attentive, and always ready to help with local tips or extra towels. The rooms were spacious, spotless, and thoughtfully designed, perfect for relaxing after a day of exploring the city’s cobbled streets and historic sites. Mornings were a treat thanks to the generous breakfast spread: fresh pastries, fruit, eggs, and delicious Italian coffee that kept us going all day. The location was ideal—quiet yet close to everything, including the city walls and lovely piazzas. It’s rare to find a place that balances comfort, hospitality, and value so well. Whether you’re travelling with kids or just looking for a peaceful getaway, this hotel hits all the right notes. We’ll definitely be back next time we’re in Lucca!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family friendly and charming hotel, conveniently located close to the train station for a visit to beautiful Lucca.
Stayed 1 night in Aug 2025

6/10 Okay

Conor

Travelled with family
Disliked: Property conditions & facilities, room comfort
Old hotel . Good location. Noisy
Stayed 1 night in Jul 2025

8/10 Good

Haus, Glassboro

Travelled with group
Disliked: Amenities
The hotel has great potential and is located not too far from the main attractions, but it needs several improvements. The bathroom, in particular, could use some renovation. An average stay overall.
Stayed 1 night in Jun 2025

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the quirky nature of the property, old fashioned but clean and welcoming a spit away from tge main station and easy walk into tge old town definitely stay again
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Great location.staff excellent breakfast ok. Rooms big but cluttered
Stayed 2 nights in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location for exploring Lucca, lovely staff and great breakfast. Would stay again in future
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lynette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was like stepping back in time very old hotel with decor from 1960 ish . The bed was very hard the Airconditioning didn’t work properly. The cleaning staff and lady in breakfast room were lovely along with the receptionist. The gentleman that did the night shift was very cranky. The shower was only a very low low to no pressure. The hair dryer was from the 60s could dry hair . It’s very convenient to rail way station.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Perfect location with a wonderful breakfast and great staff who were really friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very accessible from the train station and very accessible to the walled city, the room was spacious and clean. We were surprised that the air-conditioning was not available until May 1 which was after our stay overall would recommend it to anyone for a 2 to 3 day stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca Hotel steps from train station

Very clean hotel, steps from the train station, Yummy breakfast included. Staff very friendly and helpful. They have an elevator, which is awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just outside of the wall. They were so kind and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3 star hotel

Best equipped 3 star hotel on our 14 day Italy trip. Kettle and tea in the room, biscuits available. Very good breakfast choice and 2 minute walk from the train station and 5 minutes from the amazing city walks. The evening duty person recommended a very local trattoria which was busy with locals and had great food
Stayed 1 night in Apr 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. The double twin bed was comfortable enough for me
Stayed 4 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, convenient location and cute hotel

The location right next to the train station is so convenient (couple blocks to the walled portion of the city). The staff appears to be a family, super cute and helpful. Rooms are pretty large. The beds were maybe not the best but we'd totally stay here again given all the other benefits. Breakfast was delicious and varied with many options. This hotel is a gem!
Stayed 1 night in Mar 2025

10/10 Excellent

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with character

Lovely hotel, lovely staff, lovely breakfast. Close to the Parkrun on Saturday am.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Central hotel with free breakfast

This hotel is very close to the train station and very central to the walls. The staff were particularly lovely. The hotel could do with some updating. The breakfast was varied but the doughnuts were a bit stale. I particularly enjoyed sweets at breakfast. The shower was small and we kept knocking it off, also the shower needed updating. Room was a large size and bed massive an clean.
Stayed 3 nights in Jan 2025