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Cascada Boutique Hotel

4.0 star property
4-star hotel near KKL Lucerne

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Photo gallery for Cascada Boutique Hotel

Family Room Large
Double Room Medium | Mountain view
Bar (on property)
Exterior
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Bundesplatz 18, Lucerne, LU, 6003
  • KKL Lucerne
    ‪6 min walk‬
  • Chapel Bridge
    ‪8 min walk‬
  • Lucerne Town Hall
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Room Large

Family Room Large

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room Medium

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Large

Double Room Large

Double Room Large

8.8 out of 10
Excellent
(22 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

9.8 out of 10
Exceptional
(12 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room Small

Family Room Small

Family Room Small

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

About the area

Lucerne

Heart of Lucerne.Your stay at this Lucerne hotel places you within a 10-minute walk of KKL Lucerne and Chapel Bridge. Also, Lucerne Town Hall is within half a mile (1 km) and Loewenplatz is within 2 miles (3 km).

What's nearby

  • KKL Lucerne - 6 min walk - 0.6 km
  • Chapel Bridge - 8 min walk - 0.7 km
  • Lucerne Town Hall - 9 min walk - 0.8 km
  • Chateau Guetsch - 19 min walk - 1.6 km
  • Swiss Transportation Museum - 4 min drive - 3.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Tacuba - ‬4 min walk
  • ‪Two Hands Coffeehouse - ‬3 min walk
  • ‪Pizza Blitz - ‬3 min walk
  • ‪Parterre - ‬3 min walk
  • ‪Wolf - Burger & Steak Bar - ‬4 min walk

About this property

Cascada Boutique Hotel

4-star hotel near KKL Lucerne
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cascada Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 7 levels
  • Built in 1910
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Property Registration Number KZV-SLU-000026

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 956 reviews
Rating 8 - Good. 268 out of 956 reviews
Rating 6 - Okay. 63 out of 956 reviews
Rating 4 - Poor. 20 out of 956 reviews
Rating 2 - Terrible. 5 out of 956 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MOHAMMAD, RICHARDSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, very near to our tours’ meeting points too. Somehow our AC stopped working when we came back in hot weather and couldn’t be fixed until next day. But they provided us two fans that took care pretty well. Breakfast was awesome with healthy choices. Ambiance and service were great. A lot of food options around it too. Would highly recommend!!
Stayed 4 nights in May 2025

10/10 Excellent

Debra

Stayed 3 nights in May 2025

6/10 Okay

JUAN

No coffee in the room
Stayed 2 nights in Jan 2025

6/10 Okay

JUAN

Good restaurant, friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

JUAN

Good Spanish restaurant
Stayed 1 night in Jan 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Can not recommend Cascada

4 stars are totally overrated, my single room didn't even have space to leave my open suitcase anywhere and no space to empty it either. I am slim, still I knocked myself several times in the bathroom. A more round person wozld not fit in maybe sideways. Only instant coffee in the room, very poor for 4 stars. Good: location perfect service was good and friendly, free non-alcoholic mini bar, decent free nespresso coffee in the lobby (6 levels below my room). Too much money for too little comfort.
Stayed 4 nights in Apr 2025

8/10 Good

Melanie

Great stay - just 2 points: price of filtered water in the restaurant was expensive (want to do the right thing eco wise but at €12 for 2 of you is a lot), and the offer of plastic water bottle on check out didn’t seem right. Other than that everything was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single room

The room was small but contained everything that I would expect it to contain and all was in good condition. All staff I met were courteous and attentive. I was there for just one night but would have gladly stayed longer 🙂
Stayed 1 night in Apr 2025

10/10 Excellent

Gaurav

Travelled with family
Liked: Amenities
Clean comfortable rooms. Friendly staff. Great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

William Dafydd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 3 night stay at Cascada hotel. Short walk from train station. Really friendly and helpful staff made our stay really relaxed. Breakfast was brilliant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

weber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Stayed 4 nights in Apr 2025

8/10 Good

Seán

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No heating in the room, faulty electric sockets, very small bathroom, Spartan in facilities. Staff helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Jitendra, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.
Stayed 2 nights in Apr 2025

8/10 Good

Abdulrahman, Doha

Travelled with family and small children
Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location for Lucerne

Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were welcoming and friendly, the hotel is in a good ,convenient position and the building is modern and stylish. We had a very good stay and enjoyed our visit to Lucerne. The restaurant was also excellent for the breakfast and evening meals. Thankyou for a wonderful stay at Cascada.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kok Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only the room and lifts are quite small even for Asians.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Micah

Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel. The rooms were spacious. Staff where excellent and went the extra mile. The breakfast was excellent. Lots to choose from and they would prepare eggs however you would like it on top of the buffet. Service at the breakfast was excellent.
Stayed 2 nights in Mar 2025