72.0% Based on 350 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

Luxurious 4.5-star hotel with outdoor pool

Close to the beach

At this hotel, you'll be steps from Artspace Mackay and within a 10-minute walk of Jubilee Park. Mackay Enertainment and Convention Centre and Bluewater Lagoon are also within half a mile (1 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the laundry service and WiFi in public areas. Self parking, a terrace, and a garden are also offered.

WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 97 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include stovetops, free bottled water, and hair dryers.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$119* Per night/room 13 Sep. - 14 Sep.

Standard Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Property Features

Quest Mackay offers its guests an outdoor pool and a fitness center. Public spaces have WiFi for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quest Mackay. For a fee, parking is available. This 4.5-star Mackay hotel is smoke free.

  • 97 guestrooms or units
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Mackay, QLD (MKY) (6 km / 3.7 mi)
  • Train station: Mackay Station (5.1 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mackay offers 97 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per day.
  • Cribs (infant beds) are available for AUD 5.00 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • 24-hour check-in
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per night (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per night (rates may vary)
  • Self parking fee: AUD 5 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 5.00 per day
  • Rollaway bed fee: AUD 40.00 per day
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mackay Quest
  • Quest Hotel Mackay
  • Quest Mackay
  • Quest Mackay Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.