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"The location is great, room was clean. Wish they had told us about the lack of breakfast. The deal with the restaurant across the street only applie ... " More

By a verified traveller on Sat 01 Aug 2020

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Hotel Description

Beach hotel near Mackinac Bridge

In Mackinaw City

Within a 5-minute walk of the hotel, you'll find Animal Tracks Adventure Golf and Lake Huron. Mackinaw Manor Haunted Mansion and Spy Quest Laser Maze are also within half a mile (1 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, cable TV

Featuring conveniences like refrigerators and coffee/tea makers, the 114 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include balconies or patios, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking, Courtyard Area

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$146* Per night/room 13 Sep. - 14 Sep.

Suite, Multiple Beds, Non Smoking, Lakeside (with Sofabed)

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Standard Room, 2 Queen Beds, Non Smoking, Lakeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Lakeside

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Dockside Waterfront Inn ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Dockside Waterfront Inn

Everyone (8) Couples (3) Family (6)
2 out of 5
WAY WAY overpriced for the room we got. Loud , stairway RIGHT in front of our room. Somewhat clean, is all I can say.

Posted by , from Mackinaw city on 9 Aug. 2020

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4 out of 5
The location is great, room was clean. Wish they had told us about the lack of breakfast. The deal with the restaurant across the street only applies if you're willing to wait 45 minutes to get in.

Posted by , from Indiana on 1 Aug. 2020

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3 out of 5
I checked in early but the room wasn’t ready. I did the check in process and then came back later. The lady at the desk said she couldn't find me, I told her I had already checked in 2 hrs ago, I know I’m in there. She replied “are you sure you have the right hotel” what, are kidding me I thought. She finally found me (smh). Room 234 was given to us. The carpet was so wet! The room smelled very musty The odor lingered our whole stay. I’m sure it was the shower curtain because every time I took a shower the smell was so strong from the curtain. House keeping should be reporting the musty smell from this room!. Our bolt lock on room 234 did not lock. It did not line up to lock up. Breakfast is not provided due to COVID which is understandable but don’t advertise it’s included if it’s not. Update your rooms to what Is offered. Positive things are that the location is Convenient, rooms are good size.

Posted by on 17 Jul. 2020

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4 out of 5

Posted by on 5 Jul. 2020

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2 out of 5
there were 15 people at the check in desk employees and customers and no one wore any kind of PPE.

Posted by , from Jackson mi on 29 Jun. 2020

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2 out of 5
There is no property in all of Mackinaw City that is worth what it costs. The Best Western Plus Dockside Waterfront Inn was mediocre at best. The pool area was not clean and, although the person limits on the pool and spa were clearly marked, no one was monitoring it. The towels were ragged, discolored and scratchy.

Posted by , from Palm Bay, Florida on 22 Jun. 2020

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4 out of 5

Posted by on 26 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by al

Thanks for staying with us.

5 out of 5
Beds comfortable, staff friendly, room clean. Didn't like being on the ground floor. Wish the parking spots close to the ground floor rooms where each designated spots.

Posted by on 17 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by al

Thank you for completing the survey regarding your recent stay at our property. We appreciate your loyalty to our brand.

3 out of 5
Great location and the staff was nice. The heat-A/C was really loud, the shower curtain hung on the bottom of the shower (GROSS!), although it was nice that there was breakfast included, it was the same thing every day and it was a bit chaotic to get your food - they should have trays to make it easier.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by anna

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

4 Oct. 2019 by anna

Thank you for your stay. Your feedback is very important . We are delighted to be your host during your recent trip to Bestwestern Plus Dockside. We hope to see you soon again.

About the Best Western Plus Dockside Waterfront Inn

Location 505 S Huron Ave, Mackinaw City, MI 49701

Property Features

Best Western Plus Dockside Waterfront Inn offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Best Western Plus Dockside Waterfront Inn. Self parking is free. This Mackinaw City hotel is smoke free.

  • 114 guestrooms or units
  • 4 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Pellston, MI (PLN-Pellston Regional) (25.6 km / 15.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Dockside Waterfront Inn offers 114 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Premium cable television is provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bw Plus Dockside Waterfront
  • Bw Plus Dockside Waterfront Hotel
  • Bw Plus Dockside Waterfront Hotel Mackinaw City
  • Bw Plus Dockside Waterfront Mackinaw City
  • Best Western Plus Dockside Waterfront Inn Mackinaw City
  • Best Western Plus Dockside Waterfront Inn
  • Best Western Plus Dockside Waterfront Mackinaw City
  • Best Western Plus Dockside Waterfront
  • Best Western Dockside Waterfront Hotel Mackinaw City
  • Best Western Mackinaw City
  • Mackinaw City Best Western
  • Best Plus Dockside Waterfront
  • Best Western Plus Dockside Waterfront Inn Hotel
  • Best Western Plus Dockside Waterfront Inn Mackinaw City
  • Best Western Plus Dockside Waterfront Inn Hotel Mackinaw City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.