The room was spotless, and the front desk clerk was super nice and helpful. Unfortunately, the two lamps had to be replaced, the bathroom sink was clogged, and the blow dryer was not working. We told them about the clogged sink, but no one came up. However, it was Thanksgiving day, so we didn't worry about it too much. And we had our own dryer, although we were hoping not to have to drag it out! lol. Otherwise, it's a very well-taken care of property, and the prices are great.