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Belterra Casino Resort

3.5-star property
777 Belterra Drive, Florence, IN 1-855-887-0424
4.0 out of 5
Very good!
See all 36 travelocity Reviews

"The hotel was very nice, bed was comfy and the staff were great. " More

By a verified traveller on Sun 24 Sep 2023

Points Of Interest

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Hotel Description

Enjoy 3 restaurants at this 3.5-star Florence hotel

On river

Your stay at this Florence hotel places you within a 10-minute walk of Belterra Casino and Ohio River. The Ridge Winery Tasting Room is within 6 miles (10 km) and Dagaz Acres Zipline Adventures is within 9 miles (15 km).

18-hole golf course

This smoke-free hotel features a golf course, a casino, and 3 restaurants. Traveling on business? Take advantage of the business center, conference center, and conference space. Enjoy the gym and unwind at the bar/lounge and poolside bar.

Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $187* Per night/room 6 May - 7 May

Classic Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Two Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Queen Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic King Connector Room Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Belterra Casino Resort ratings based on 36 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Belterra Casino Resort

Everyone (16) Couples (9) Family (8)
5 out of 5
The hotel was very nice, bed was comfy and the staff were great.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Guest Relations Manager

Thank you for your feedback and your 5-star review, Amber!

5 out of 5
Upgraded us to a suite, very nice.

Posted by on 6 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by AM

Happy to learn that you had a great stay. Thank you for your business. We hope to have you as our guest again soon.

5 out of 5
So far trip has been enjoyable. No complaints. Facility is clean, not sprakling, but clean being a casino as well. Golf is tomorrow

Posted by on 4 Jun. 2023

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Comment from Hotel Management

4 Jun. 2023 by Sierra Gregory

Thank you so much for the positive review! We look forward to having you come and stay with us again in the future.

4 out of 5
Great trip so far!

Posted by on 23 Apr. 2023

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Comment from Hotel Management

24 Apr. 2023 by Guest Relations Manager

Thank you, Nicholas, for your feedback and your review. We hope you loved your trip, and we look forward to welcoming you back again in the future!

4 out of 5
Clean and very well maintained

Posted by on 4 Mar. 2023

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Comment from Hotel Management

4 Mar. 2023 by Hotel management

Thank you for your positive review, we hope to welcome you back soon to turn that 4 into a 5!

5 out of 5
We loved it ❤️

Posted by on 23 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Ashley

Thank you for your positive review! We are so happy you enjoyed your stay with us, we can't wait to welcome you again soon!

4 out of 5
Reception staff have to learn customer service.

Posted by on 29 Oct. 2022

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Comment from Hotel Management

29 Oct. 2022 by AM

We apologize that we were unable to provide a great experience. I will work with the team as I hope to have you back as our guest in the future.

5 out of 5

Posted by on 28 Oct. 2022

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5 out of 5
Pricey but a great place to stay!

Posted by on 23 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by Hotel Management

Thank you for your kind review we look forward to hosting you again in the future.

5 out of 5

Posted by on 22 Aug. 2022

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About the Belterra Casino Resort

Location 777 Belterra Drive, Florence, IN 47020

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub

Property Features

Belterra Casino Resort offers its guests a golf course, a health club, and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and meeting rooms are available. Event space at this hotel measures 55004 square feet (5110 square meters) and includes a conference center. A casino, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Belterra Casino Resort. This 3.5-star Florence hotel is smoke free.

  • 608 guestrooms or units
  • 14 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • 55004 sq ft of conference space
  • 5110 sq m of conference space
  • Built in 2000
  • Casino
  • Cabanas by the pool (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

Belterra Casino Resort offers 608 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy continental breakfast for a fee.

19 Steak and Seafood - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

The Ultimate Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Stadium Sports Bar/Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Casino Cafe - This café serves breakfast, lunch, and dinner.

Out of Bounds Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 9.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 12–15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belterra Casino
  • Belterra Casino Florence
  • Belterra Casino Resort
  • Belterra Casino Resort Florence
  • Belterra Resort
  • Belterra Resort Casino
  • Belterra Casino Resort And Spa
  • Belterra Hotel Florence
  • Belterra Resort Florence
  • Belterra Casino Florence
  • Belterra Casino Resort Hotel
  • Belterra Casino Resort Florence
  • Belterra Casino Resort Hotel Florence
  • Belterra Casino Resort Hotel
  • Belterra Casino Resort Florence
  • Belterra Casino Resort Hotel Florence

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.