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DoubleTree by Hilton Madrid-Prado

4.0 star property
4-star hotel near Gran Via

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Photo gallery for DoubleTree by Hilton Madrid-Prado

Bar (on property)
Lobby
Superior Room, 1 King Bed, Terrace
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Calle San Agustin 3, Madrid
  • Place, Thyssen-Bornemisza National Museum
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace

Superior Room, 1 King Bed, Terrace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Also, Prado Museum is within half a mile (1 km) and Plaza Mayor is within 2 miles (3 km).

What's nearby

  • Thyssen-Bornemisza National Museum - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.5 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza de Cibeles - 6 min walk - 0.6 km

Getting around

  • Anton Martin Station - 5 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Faborit - ‬2 min walk
  • ‪VIPS - ‬3 min walk
  • ‪Lobby, The Palace, A Luxury Collection Hotel - ‬3 min walk
  • ‪The Green Tea - ‬3 min walk

About this property

DoubleTree by Hilton Madrid-Prado

4-star hotel near Gran Via
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton Madrid-Prado.

  • 61 guestrooms or units
  • 5 levels
  • Built in 2017
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Madrid-Prado offers 61 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Superior Room, 1 King Bed | Bathroom
Atocha Hotel Madrid, Tapestry Collection by Hilton
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  • Free WiFi
  • Restaurant
  • Air conditioning
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Atocha Hotel Madrid, Tapestry Collection by Hilton

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Madrid-Prado Hotel
DoubleTree Hilton Hotel
DoubleTree Hilton Madrid-Prado
DoubleTree Hilton
Doubletree by Hilton Madrid Spain
DoubleTree by Hilton Madrid-Prado Hotel
DoubleTree by Hilton Madrid-Prado Madrid
DoubleTree by Hilton Madrid-Prado Hotel Madrid

DoubleTree by Hilton Madrid-Prado Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 312 reviews
Rating 8 - Good. 55 out of 312 reviews
Rating 6 - Okay. 10 out of 312 reviews
Rating 4 - Poor. 3 out of 312 reviews
Rating 2 - Terrible. 2 out of 312 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rowena Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

joe

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean nice rooms!
Stayed 3 nights in Aug 2025

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for seeing Madrid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, good rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, close to all interesting points in the city, very clean and excellent service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Oguz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful well maintained property, helpful staff and wonderful food, they made our stay a pleasure
Stayed 3 nights in May 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my plans. Friendly and helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vladimir

Stayed 3 nights in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Staff is friendly and helpful.
Stayed 2 nights in May 2025

8/10 Good

Michael

Stayed 2 nights in Apr 2025

8/10 Good

KAI FAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location which walkable to the attractions. Design is modern.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose, San Isidro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the center of Madrid. Major attractions are walking distance
Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great old school hotel in a great location

I was impressed from the moment I walked into the hotel. This is how hotels should be run--like true hospitality from an earlier era. The front desk staff were professional, patient and very kind. The process of checking in was very quick and they took the time to answer all of my questions and to direct me to places I wanted to go. The doormen (if that's what they are still called) are extremely professional, helpful and eager to answer questions. The building is historic and beautiful. The location is perfect in my opinion for easy walking access to all of the art museums, Retiro Park, great restaurants and all of the beautiful city of Madrid. The rooms while maintaining that vintage charm have updated appointments and modern conveniences. The bathroom is modern and quite nice. There is a nice gym in the hotel with enough equipment and space to accommodate a nice workout. The housekeeping staff is outstanding. They were quick to make up my room and did a great job every day. A rarity these days. The entire hotel is immaculate. Compliments to the housekeeping staff. I recommend this hotel highly
Stayed 8 nights in Feb 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overall very nice, buffet breakfast choice was great and staff were good too. Only negative I experienced was how thin the walls are between rooms ~ I could hear the neighbours talking clearly. ( in bathroom particularly) Wasn't a big deal as was out most of the time but not what you expect from such a hotel. I would recommend staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property outstanding hotel staff, location, near all the museums, outstanding restaurants, boutiques and antique stores. We highly recommend it!
Stayed 6 nights in Dec 2024