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HA San Mateo Suites

3.0 star property
3-star hotel near Gran Via

Choose dates to view prices

Photo gallery for HA San Mateo Suites

A grand staircase with wooden railings and a chandelier, leading to a second-floor landing.
Smart TV
Front of property
A room with a yellow chair, a glass vase with flowers, a chandelier, and wooden cabinets.
Minibar, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
  • Place, Plaza de España - Princesa
    ‪10 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

7.4 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Minibar, desk, free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk, a TV, and a window with orange curtains.

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

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About the area

Madrid

City center stay.Within a 15-minute walk of this Madrid Centro hotel, you'll find Gran Via and Paseo de la Castellana. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Paseo de la Castellana - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 10 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Makkila - ‬1 min walk
  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Villa Capri - ‬2 min walk
  • ‪Kohi - ‬2 min walk
  • ‪Lola 09 - ‬1 min walk

About this property

HA San Mateo Suites

3-star hotel near Gran Via
HA San Mateo Suites offers its guests an elevator. Public spaces have free WiFi.

This 3-star Madrid hotel is smoke free.

  • 18 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Elevator
  • No smoking on site
  • Lockers available
HA San Mateo Suites offers 18 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Accessibility

  • Elevator

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

How close is HA San Mateo Suites to the airport?

HA San Mateo Suites is 9.1 mi (26-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does HA San Mateo Suites have an airport shuttle?

Airport shuttle services are not available at HA San Mateo Suites.

Does HA San Mateo Suites offer free breakfast?

Free breakfast isn’t provided at HA San Mateo Suites, but full breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children.

Is there a casino at HA San Mateo Suites?

No, there is no casino at this hotel, but Casino Gran Via (11-min walk) and Casino de Madrid (14-min walk) are nearby.

What time is check-in at HA San Mateo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HA San Mateo Suites?

Free parking is not available at this hotel.

Does HA San Mateo Suites have a pool?

HA San Mateo Suites does not have a pool.

Does HA San Mateo Suites have a spa?

There are no spa services available at this hotel.

How close is HA San Mateo Suites to downtown Madrid?

HA San Mateo Suites is 0.7 mi away from Madrid.

HA San Mateo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 79 out of 232 reviews
Rating 8 - Good. 94 out of 232 reviews
Rating 6 - Okay. 34 out of 232 reviews
Rating 4 - Poor. 15 out of 232 reviews
Rating 2 - Terrible. 10 out of 232 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities
Excellent location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness
Real Madrid very decent priced location was perfect
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness
friendly staff, convenient location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cheap price, great location, friendly staff and overall great for 1/2 people wanting a good but budget friendly hotel spot in Madrid
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
Amazing location. Close to everything, and even being right above some great bars, noise was never an issue, and we slept great every night.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great central place to stay.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service
Clean.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing! Room was clean and staff were nice. The room was a bit small er than expected but this is likely due to the fantastic location.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities
Room was great. But the breakfast that was on the prospectus didn't exist. Coffee pods are free. Location is stellar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

ADHNAN

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was a fair size but had no coffee or safe facilities. The bathroom was tiny, I am 5'9 and struggled to get into the shower with the showerhead very close to my head. There is no staff on site from 6pm-9am but that property is secure, just be mindful that you don't let any drunks into the property from the bar next door. The location is brilliant, lots of coffee shops, restaurants and two metro stations close by. Would I stay here again, solo yes with family no.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean, staff is friendly and it’s super close to La gran via!
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Naziha

Liked: Cleanliness, staff & service
Exellent location!!
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great deal, fantastic location
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable stay, staff soo kind and helpful. definitely recommended
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

CARLOS

Liked: Property conditions & facilities
Unique property.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jaime

Just great

Was great and the people very friendly.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Olvido

Liked: Cleanliness, property conditions & facilities
Nice, central and quiet
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Its was clean, is like a tipe of Rbnb room with own bathroom.... it's VERY IMPORTANT to communicate directly with hotel/dorm staff for street door entrance instructions check in after 6pm, when staff is not physically available... becase in some case you need to dowmload before hand an app calle akiles and follow instructions from staff. Also iu cery important to have WhatsApp to received those instructions....
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
Stayed 2 nights in Mar 2025