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Hyatt Regency Hesperia Madrid

5.0 star property
5-star luxury hotel near Bernabéu Stadium, connected to a shopping center

Choose dates to view prices

Photo gallery for Hyatt Regency Hesperia Madrid

Restaurant
Exterior
Sports facility
Suite, 1 King Bed (Regency, with Club Access) | View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Paseo Castellana 57, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪2 min drive‬
  • Gran Via
    ‪4 min drive‬
  • Puerta del Sol
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Presidential Suite (with Club Access)

Presidential Suite (with Club Access)

Presidential Suite (with Club Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (PREMIUM KING BED)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed (PREMIUM KING BED)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | View from room

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | View from room

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Regency, with Club Access)

Executive Suite (Regency, with Club Access) | View from room

Executive Suite (Regency, with Club Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency, with Club Access)

Suite, 1 King Bed (Regency, with Club Access)

Suite, 1 King Bed (Regency, with Club Access)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Ambassador, with Club Access)

Suite (Ambassador, with Club Access)

Suite (Ambassador, with Club Access)

  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Chamberí stay.Your stay at this Chamberí hotel places you within 2 miles (3 km) of Bernabéu Stadium and Gran Via. Prado Museum and Puerta del Sol are also within 3 miles (5 km).

What's nearby

  • Bernabéu Stadium - 2 min drive - 1.5 km
  • Gran Via - 4 min drive - 2.9 km
  • Prado Museum - 5 min drive - 3.6 km
  • Puerta del Sol - 5 min drive - 3.3 km
  • Plaza Mayor - 6 min drive - 4.0 km

Getting around

  • Gregorio Maranon Station - 1 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Opium Madrid - ‬4 min walk
  • ‪Santagloria - ‬4 min walk
  • ‪Maloney's Madrid - ‬2 min walk
  • ‪Las Bridas - ‬3 min walk
  • ‪Krefy - ‬2 min walk

About this property

Hyatt Regency Hesperia Madrid

5-star luxury hotel near Bernabéu Stadium, connected to a shopping center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Hesperia Madrid. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2001
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Hesperia Madrid offers 169 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 65-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Hyatt Regency Hesperia Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 672 reviews
Rating 8 - Good. 156 out of 672 reviews
Rating 6 - Okay. 45 out of 672 reviews
Rating 4 - Poor. 10 out of 672 reviews
Rating 2 - Terrible. 4 out of 672 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Close to walk and easy to take the bus. Walk distance from Salamanca and the Santiago Bernabeu. Service very personal and attentive. Kiddos to Eric, Jorge and Anna in the bar restaurant. They accommodated to every requirement. Also they three lady at the concierge, very knowledgeable and patient. If I go back that is the place hands down my place. Antonio
Stayed 3 nights in Feb 2025

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice big room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to be close to the Bernabeu. Easily within walking distance to stadium. Metro lines close by to get around the city. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia. Tremendo hotel.
Stayed 5 nights in Jan 2025

2/10 Terrible

Talal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room services very bad , and no dry clean for clothes as normal 5 stars hotel, not all staff speaking english as all international5 stars hotels …
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem is it by is not handicapped accessible.
Stayed 3 nights in Dec 2024

10/10 Excellent

jorge luis

Stayed 3 nights in Dec 2024

10/10 Excellent

Maximo, Miami

Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Madrid. Not very expensive but five stars service.
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great location that I always enjoy staying at when I come to Madrid. The staff are always very helpful too.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Felicia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor communication with staff make mistake all the time
Stayed 4 nights in Nov 2024

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel / courteous staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EL MEJOR HOTEL, UN SERVICIO EXCELENTE Y PERSONAL M

Stayed 2 nights in Nov 2024

10/10 Excellent

LUDWIG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Room 103 104 very very noisy under a car park should never be let as rooms!!
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Stayed 3 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, amenities
My passport and valuable was stolen from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hou,

Stayed 4 nights in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

RICARDO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
old rooms
Stayed 11 nights in Jun 2024

10/10 Excellent

Rene

Liked: Staff & service, amenities, property conditions & facilities
Excelente el hotel y el lugar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2024

6/10 Okay

Isabel

Travelled with group
Liked: Cleanliness, staff & service
This hotel is not what I expected from Hyatt. We requested a twin room, with two beds and we got a room with no light and a very small window to an interior ugly and depressing fires escape. There was no sun light and the room was depressing. If the property would show true pictures on the website, we would have never booked a room there. Upon a request to change rooms, we were told that that is the only stack of rooms available as double rooms, and that we could get a suite with a King size bed ( not what we needed) and that was 100 Euros more per night. Other than that, the staff didn't offer any options and our stay in Madrid was not very pleasant.
Stayed 4 nights in Jun 2024