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ICON Embassy

4.0 star property
4-star hotel near Golden Mile

Choose dates to view prices

Photo gallery for ICON Embassy

Lunch and dinner served
Business centre
Deluxe Double Room, Terrace, City View | View from room
Interior detail
View from room

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle de Serrano, 46, Madrid, Madrid, 28001
  • Prado Museum
    ‪19 min walk‬
  • Bernabéu Stadium
    ‪4 min drive‬
  • El Retiro Park
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room, City View

1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

9.2 out of 10
Wonderful
(19 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | View from room

Deluxe Double Room, Terrace, City View

8.8 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Madrid

Salamanca stay.A stay at this Salamanca hotel places you steps from El Corte Inglés and within a 5-minute walk of Golden Mile. Also, ABC Serrano is within half a mile (1 km) and Thyssen-Bornemisza National Museum is within 2 miles (3 km).

What's nearby

  • El Corte Inglés - 2 min walk - 0.2 km
  • Gran Via - 18 min walk - 1.5 km
  • Prado Museum - 19 min walk - 1.7 km
  • Bernabéu Stadium - 4 min drive - 2.9 km
  • El Retiro Park - 5 min drive - 3.2 km

Getting around

  • Serrano Station - 4 min walk
  • Madrid Recoletos Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Casa Dani - ‬4 min walk
  • ‪Ten Con Ten - ‬3 min walk
  • ‪Honest Greens Serrano - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪Rodilla - ‬2 min walk

About this property

ICON Embassy

4-star hotel near Golden Mile
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ICON Embassy.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
ICON Embassy offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

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Melia Madrid Serrano

  • Pool
  • Free WiFi
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4.5 out of 5, Wonderful, 606 reviews
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CA $218 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Petit Palace Embassy
Petit Palace Embassy Serrano
Petit Palace Embassy Serrano Hotel
Petit Palace Embassy Serrano Hotel Madrid
Petit Palace Embassy Serrano Madrid
Petit Palace Serrano
Petit Palace Embassy Madrid
Petit Palace Embassy Hotel Madrid
ICON Embassy Petit Palace Hotel Madrid
ICON Embassy Petit Palace Hotel
ICON Embassy Petit Palace Madrid
ICON Embassy Petit Palace
ICON Embassy Petit Hotel
ICON Embassy Hotel
ICON Embassy Madrid
ICON Embassy Hotel Madrid
ICON Embassy by Petit Palace

ICON Embassy Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 660 out of 869 reviews
Rating 8 - Good. 156 out of 869 reviews
Rating 6 - Okay. 33 out of 869 reviews
Rating 4 - Poor. 11 out of 869 reviews
Rating 2 - Terrible. 9 out of 869 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid home

We had an excellent stay at Icon Embassy. The staff were incredibly welcoming and helpful from the moment we arrived. The location was perfect—safe and close to our favorite shops. Breakfast each morning was healthy and delicious. I would highly recommend this hotel to anyone visiting the area and will definitely be staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Lourdes

Liked: Staff & service
Excelente servicio durante el apagón!! Miguel nos mantenía informados y tranquilizaba a los huéspedes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Yesenia

Es Mi Segunda vez Que me hospedo en ICON Embassy, me encanta la location y sobre todo el personal Que te hacen sentir como en casa, Gracias. A todos! Nohemi muy especial, lo repetire!
Stayed 3 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel is in very busy part of city— very nice hotel with nicely furnished rooms— nice breakfast buffet. Parking is convenient but very expensive —€38
Stayed 1 night in Apr 2025

8/10 Good

SUSANA, aventura

Stayed 3 nights in Apr 2025

10/10 Excellent

Armando, Miami

Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, bring Clorox.

Hotel needs a serious deep cleaning. While it is in a great area and looks nice in photos, so many aspects of the property itself grossed me out. Crud everywhere. It actually felt unsanitary with mildew, mold and crud in the bathroom sink, shower, on baseboards, door sills, etc.
Stayed 1 night in Apr 2025

4/10 Poor

alicia

Stayed 5 nights in Mar 2025

2/10 Terrible

Myriam

Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nir

Liked: Cleanliness, property conditions & facilities
Great hotel in an excellent location. Rooms are clean, nicely setup and comfortable. Service was truly excellent accommodation all our requests. We highly recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Icon Embassy is in a great part of town. Easy to walk to many parts of the city, close to shopping and coffee shops. The staff was very welcoming and helpful. The room was clean and comfortable. The included breakfast was excellent…so many options.
Stayed 3 nights in Mar 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, warm and very professional
Stayed 3 nights in Mar 2025

8/10 Good

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees /staff were super nice and helpful. Great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tariq

Stayed 4 nights in Mar 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

hanan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 6 nights in Feb 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is the perfect location. Hotel is extra clean and staff is very friendly. The first room I got was very small but then the staff put me in a bigger room and it was perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Korey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Great breakfast and staff - Especially Noemi from the front desk. Our little boy fell in love with her. Great hotel for families!

8/10 Good

Catherine

Stayed 3 nights in Feb 2025

6/10 Okay

Thaio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
El lobby muy sucio y las instalaciones en general deterioradas, la expectativa por las fotos eran otras, la atención muy buena sobre todo el personal del desayuno, la ubicación muy buena pero lo de la limpieza del lobby me hizo sentir en un hostal!
Stayed 3 nights in Feb 2025