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Melia Castilla

4.0 star property
Family-friendly 4-star hotel near Plaza de Castilla

Choose dates to view prices

Photo gallery for Melia Castilla

Executive lounge
Massage
Executive lounge
Executive lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Place, Plaza de Castilla
    ‪8 min walk‬
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪8 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Melia Connecting Room

Down comforters, minibar, in-room safe, desk

Melia Connecting Room

  • Sleeps 2

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Down comforters, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 2

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Down comforters, minibar, in-room safe, desk

Premium Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

10.0 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

  • Sleeps 2

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Communicated The Level (2Ad+2Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Communicated The Level (2Ad+1Ch)

Down comforters, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for The Level, Premium Triple Room

The Level, Premium Triple Room

The Level, Premium Triple Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for The Level Castilla Suite

Lobby

The Level Castilla Suite

  • Sleeps 2

View all photos for Classic twin Room

Down comforters, minibar, in-room safe, desk

Classic twin Room

  • Sleeps 2

View all photos for Classic queen Room

Down comforters, minibar, in-room safe, desk

Classic queen Room

  • Sleeps 2

View all photos for Premium twin Room

Down comforters, minibar, in-room safe, desk

Premium twin Room

  • Sleeps 2

View all photos for Premium queen Room

Down comforters, minibar, in-room safe, desk

Premium queen Room

  • Sleeps 2

View all photos for Deluxe twin Room

Down comforters, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2

View all photos for Deluxe double Room

Down comforters, minibar, in-room safe, desk

Deluxe double Room

  • Sleeps 2

View all photos for Supreme twin Room

Designer toiletries, hair dryer, towels

Supreme twin Room

  • Sleeps 2

View all photos for Supreme queen Room

Down comforters, minibar, in-room safe, desk

Supreme queen Room

  • Sleeps 2

View all photos for Supreme Room Non smoking

Bathroom

Supreme Room Non smoking

  • Sleeps 2

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Communicating Family Room

Down comforters, minibar, in-room safe, desk

Communicating Family Room

  • Sleeps 2

View all photos for The Level Premium Triple Room

Down comforters, minibar, in-room safe, desk

The Level Premium Triple Room

  • Sleeps 3

View all photos for The Level Family Communicated Room

Down comforters, minibar, in-room safe, desk

The Level Family Communicated Room

  • Sleeps 2

View all photos for Connecting Family Room

Down comforters, minibar, in-room safe, desk

Connecting Family Room

  • Sleeps 2

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

9.0 out of 10
Wonderful
(8 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room

Down comforters, minibar, in-room safe, desk

Classic Room

  • Sleeps 2

View all photos for The Level Premium Room

Lobby

The Level Premium Room

  • Sleeps 2

View all photos for The Level Deluxe Room

Lobby

The Level Deluxe Room

  • Sleeps 2

View all photos for Premium Triple Room

Down comforters, minibar, in-room safe, desk

Premium Triple Room

  • Sleeps 3

Premium Family Kid Room

  • Sleeps 4

View all photos for the Level Grand Suite

Down comforters, minibar, in-room safe, desk

the Level Grand Suite

  • Sleeps 2

View all photos for The Level Junior Suite

Down comforters, minibar, in-room safe, desk

The Level Junior Suite

  • Sleeps 2

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About the area

Madrid

Heart of Madrid.Within a 15-minute walk of this Tetuán hotel, you'll find Plaza de Castilla and Bernabéu Stadium. Cuatro Torres Business Area and Hospital La Paz are also within 2 miles (3 km).

What's nearby

  • Plaza de Castilla - 8 min walk - 0.7 km
  • Bernabéu Stadium - 11 min walk - 1.0 km
  • U.S. Embassy - 5 min drive - 3.6 km
  • Puerta del Sol - 8 min drive - 5.8 km
  • Royal Palace of Madrid - 8 min drive - 5.8 km

Getting around

  • Nuevos Ministerios Station - 3 min drive
  • Cuzco Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Melia Castilla Breakfast Saloon - ‬3 min walk
  • ‪Distrito 798 - ‬1 min walk
  • ‪Pez Fuego - ‬4 min walk
  • ‪Miho Sushi - ‬3 min walk

About this property

Melia Castilla

Family-friendly 4-star hotel near Plaza de Castilla
Melia Castilla offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 909 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Built in 1970
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Self parking on site (EUR 29 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 17 and close September 01.
  • Pool access available from noon to 8:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Melia Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1009 reviews
Rating 8 - Good. 272 out of 1009 reviews
Rating 6 - Okay. 43 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 15 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan, WEST PALM BEACH

Stayed 2 nights in Sep 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel has a beautiful pool and a decent gym workout room. The beds are a bit soft - would prefer firmer.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

8/10 Good

Ifeoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Very helpful conceige.
Stayed 3 nights in May 2025

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would have been better if security guard didn’t stop me and grill me about whether I was a guest or not. Said they mistook me for someone else. Spoiled the experience of feeling welcomed. Happens I suppose.
Stayed 2 nights in Jun 2025

10/10 Excellent

Muataz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay. We recommend this hotel to anyone that enjoys a nice swim and more relaxed stay. Staff were very kind and overall experience was great. Rooms are nice and showers are amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Analejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very god accommodations !
Stayed 2 nights in Apr 2025

10/10 Excellent

Analejandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff and great accommodations. Will stay at this hotel again !
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis Rafael

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Recommended
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Arrived a few days ahead of Spain bus tour. Very friendly and helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice wotkout facilities. Beautiful pool. Staff was very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Froy

Stayed 1 night in Jun 2025

10/10 Excellent

Shohista

Stayed 1 night in May 2025

10/10 Excellent

Ideraldo, stoneham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying with husband who was at a conference. Only issue I had was that sadly the pool area was closed with no sunbeds. I appreciate it was May but the temperatures still went as high as 27c and it would have been nice to use/ relax by the pool/ be near the pool inbetween sightseeing rather than sit with the various conference delegates.
Stayed 5 nights in May 2025

10/10 Excellent

Mariana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from the bus that can take you directly to the center of Madrid. Quiet location, very nice place. The rooms were clean and fully stocked. We enjoyed our stay here. The breakfast was so so good with plenty of options. We stayed 5 days and we were able to get various options.
Stayed 6 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice very friendly
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfasts buffet. Great service. Would like to go back again
Stayed 10 nights in May 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
King size bed room was very comfortable and made for an excellent stay.
Stayed 2 nights in May 2025

10/10 Excellent

EDGAR ROBERTO

Stayed 3 nights in May 2025

10/10 Excellent

Ariel Valladares

Stayed 2 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional crew knowing how to treat guests at 5 star hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was fantastic. Little extra touches organising toiletries etc. Breakfast was best I had in a very long time!
Stayed 2 nights in May 2025