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Mercure Madrid Centro

Property class: 4
4-star hotel near National Prado Museum

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Photo gallery for Mercure Madrid Centro

Lobby sitting area
Creator video
Meeting facility
Exterior
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Lope De Vega 49, Madrid, Madrid, 28014
  • Place, National Prado Museum
    ‪2 min walk‬
  • Place, Thyssen-Bornemisza National Museum
    ‪2 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 1 Twin Bed

Premium bedding, down comforters, minibar, in-room safe

Twin Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, 1 Twin Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Madrid

City center retreat .Within a 10-minute walk of this Madrid Centro hotel, you'll find National Prado Museum and Gran Via. Also, Puerta del Sol is within half a mile (1 km) and Plaza Mayor is within 2 miles (3 km).

What's nearby

  • National Prado Museum - 2 min walk - 0.2 km
  • Thyssen-Bornemisza National Museum - 2 min walk - 0.2 km
  • Gran Via - 8 min walk - 0.7 km
  • Museo Nacional Centro de Arte Reina Sofía - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.8 km

Getting around

  • Anton Martin Station - 6 min walk
  • Atocha Cercanías Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Lobby, The Palace, A Luxury Collection Hotel - ‬3 min walk
  • ‪VIPS - ‬3 min walk
  • ‪Cafetería Restaurante Prado - ‬1 min walk
  • ‪La Dolores - ‬1 min walk
  • ‪Bar La Platería - ‬3 min walk

About this property

Mercure Madrid Centro

4-star hotel near National Prado Museum
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 474 square feet (44 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Madrid Centro. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 60 guestrooms or units
  • 7 levels
  • 474 sq ft of conference space
  • 44 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mercure Madrid Centro offers 60 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 31.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch HDTV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 31.5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lope
Hotel Lope de Vega
Hotel Lope de Vega Madrid
Hotel Lope Vega
Lope de Vega Madrid
Lope Hotel
Mercure Madrid Centro Lope Vega Hotel
Mercure Centro Lope Vega Hotel
Mercure Madrid Centro Lope Vega
Mercure Centro Lope Vega
Mercure Madrid Centro Hotel
Mercure Centro
Lope De Vega Hotel
Mercure Madrid Centro (Lope de Vega)
Mercure Madrid Centro Hotel
Mercure Madrid Centro Madrid
Mercure Madrid Centro Hotel Madrid

Mercure Madrid Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 394 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rouzbeh

Travelled with family
Liked: Cleanliness, staff & service
Very good location, friendly staff, good neighborhoods, old building
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Don

Stayed 1 night in Nov 2025

10/10 Excellent

Lucero

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
Stayed 5 nights in Nov 2025

8/10 Good

Marie-France

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Nov 2025

6/10 Okay

Jane

Breakfast was very disappointing, poor quality cheese and cold meats, pastries, eggs and the coffee and milk were not good
Stayed 3 nights in Oct 2025

4/10 Poor

KARINA

Travelled with family
Liked: Cleanliness, staff & service
The room smelled like sewer. Apparently this is a common thing in Spain due to old pipes. But the hotel needs to look into the issue since the smell was so bad. My room neighbors had the same issue. The hotel needs to invest more in their sewer system.
Stayed 3 nights in Oct 2025

6/10 Okay

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane, Edmonds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
Stayed 5 nights in Sep 2025

8/10 Good

Tina C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Not a friendly staff and tiny elevators, but excellent location in the museum district.
Stayed 1 night in Aug 2025

10/10 Excellent

Pablo

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel was ok

We didn’t have any food. Internet access dipped in and out which sometimes was annoying when looking for specific places to visit. Bed was quite comfy.
Stayed 4 nights in Aug 2025

10/10 Excellent

Oday, Shreveport

Very nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

SERGEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Francia, Manchester

Stayed 2 nights in Jun 2025

10/10 Excellent

SERGEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 3 nights in Jun 2025