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Parador De Alcala

4.0 star property
4-star boutique hotel perfect for exploring Alcala de Henares

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Photo gallery for Parador De Alcala

Outdoor pool
Outdoor pool
Front of property
Reception
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Colegios, 8, Alcala de Henares, Madrid, 28801
  • University of Alcala
    ‪2 min walk‬
  • Convent of Las Clarisas de San Diego
    ‪3 min walk‬
  • Plaza Cervantes
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Alcala de Henares

City center retreat .At this hotel, you'll be steps from University of Alcala and Torre de Santa Maria. Colegio de San Ildefonso and Convent of Las Clarisas de San Diego are also within half a mile (1 km).

What's nearby

  • University of Alcala - 2 min walk - 0.2 km
  • Convent of Las Clarisas de San Diego - 3 min walk - 0.3 km
  • Plaza Cervantes - 5 min walk - 0.4 km
  • Cervantes Birthplace Museum - 6 min walk - 0.6 km
  • La Garena Plaza Shopping Center - 6 min drive - 4.6 km

Getting around

  • Alcalá de Henares Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Heladeria Dall'agnese - ‬6 min walk
  • ‪Lizarran - ‬5 min walk
  • ‪Manolo Bakes - ‬4 min walk
  • ‪Granier - ‬4 min walk
  • ‪Hanoi House - ‬4 min walk

About this property

Parador De Alcala

4-star boutique hotel perfect for exploring Alcala de Henares
Parador De Alcala offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A rooftop terrace, spa services, and a library are also featured at the boutique Parador De Alcala. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2008
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Parador De Alcala offers 128 accommodations with minibars and safes. Accommodations offer separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Spa Parador de Alcalá has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 16 per night)

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 15 and close September 16.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Parador De Alcala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 312 reviews
Rating 8 - Good. 63 out of 312 reviews
Rating 6 - Okay. 9 out of 312 reviews
Rating 4 - Poor. 5 out of 312 reviews
Rating 2 - Terrible. 2 out of 312 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lew Michael Morante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay! Pleasant services, room very clean....
Stayed 6 nights in Feb 2025

10/10 Excellent

Alba

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delightful stay!

We only stayed 1night. I wish we could have stayed a little longer to take advantage of the spa. It’s a beautifully repurposed old compound with thoughtful architecture & engineering. My only complaint was the hallway light kept flashing on and off -visible through our room window and it kept us awake all night. It would be perfect if the Parador could shade the hallway windows better at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel
Stayed 1 night in Dec 2024

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful location with easy access to the heart of the town.
Stayed 5 nights in Sep 2024

10/10 Excellent

Chip, Oropesa del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Near the point of a need for a reform, but still excellent.
Stayed 3 nights in Aug 2024

8/10 Good

Margaret, Morristown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern Parador which did not fit in with the surroundings. It was almost too new-agey. But the location was excellent and the parking was easy, it cost 16 euro. The pool area was very nice and there were several young families there. We only stayed for 1 night because we were catching a flight from Barajas the next morning. I am glad we stayed in Alcala versus going back into Madrid because it was very easy to get to the airport from here.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, friendly helpful staff, spacious well appointed rooms, great restaurant. Close to local shops and cafes . Had a great couple of days
Stayed 2 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very good service.
Stayed 2 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Not the best Parador
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely restaurant will definitely be staying again.
Stayed 1 night in Jul 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is quite nice, but we visited in summer when it is quite hot and our room AC never got the room cool enough to sleep under the covers. No matter what we did the room stayed between 76-78F, 25C (not awful, but not easy to sleep in either). They sent the maintenance team out our second day after we asked for diagnosis and they told us everything looked normal and to be patient for it to cool, but it never cooled and now we are leaving. Unfortunate since the hotel is very nice otherwise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liset

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay, close to restaurants, historic places, and the center of town really, so the location is perfect. The room was big and comfortable, the shower amazing, great water pressure after a hot day. Nice air conditioning to refresh and great service overall. Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

KRISTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend beautiful and great location

I love this hotel and have stayed multiple times. It’s close enough to walk to everything but not in the fray so it’s quiet at night. Definitely recommend! There is a wonderful breakfast buffet also!
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They couldn’t find the reservation for the superior room I had booked months earlier. The hotel was full but they were able to find a regular room.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely immaculate room. Spacious, and with a walk in wardrobe.
Stayed 3 nights in May 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Brian, Colorado Springs

Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say!
Stayed 3 nights in Nov 2023

8/10 Good

Jeanne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that a hotel of this caliber had no tea bags, coffee or way to boil water in the room. There was a cafeteria which had a very limited selection of foods— and they weren’t very tasty. Otherwise, since it’s Spain, one had to wait till 8:30 to eat dinner. I was constantly hungry here as it was hard to find anything to eat. I got tired of ham and cheese chunks for dinner! It was z big of s walk to get z simple bottle of water. The place is impeccably clean but has absolutely no charm or atmosphere.
Stayed 5 nights in Oct 2023