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Aparthotel

SmartRental Collection Centric II

4.0 star property
4-star aparthotel near Plaza de Callao

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Photo gallery for SmartRental Collection Centric II

Enjoy a panoramic view of the city from our rooftop pool.
Enjoy panoramic views of the city from this rooftop terrace, featuring comfortable seating and modern amenities.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a floor-to-ceiling window and a clean, uncluttered space.
Experience the vibrant city atmosphere from the comfort of our hotel, set amidst a bustling urban landscape.
Welcome to our reception area, featuring a comfortable seating space and a large window with a view.

Reviews

9.2 out of 10
Wonderful

Apart-hotel

Sleeps 4

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Parking available
  • Outdoor space
  • Room service

Explore the area

Map
Gran Via 48, Madrid, Madrid, 28013
  • Royal Palace of Madrid
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Prado Museum
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

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About the area

Madrid

City center retreat .You'll be steps from Plaza de Callao and within a 10-minute walk of Plaza Mayor with a stay at this Madrid Centro aparthotel. Also, Royal Palace of Madrid is within half a mile (1 km) and Plaza de Cibeles is within 2 miles (3 km).
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 19 min walk - 1.7 km
  • El Retiro Park - 5 min drive - 3.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬2 min walk
  • ‪Carl's Jr - ‬1 min walk

About this property

SmartRental Collection Centric II

4-star aparthotel near Plaza de Callao
This aparthotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at this aparthotel. Parking is available for a fee.

This 4-star Madrid aparthotel is smoke free.

  • 1 guestroom or unit
  • 1 building
  • 12 levels
  • Built in 2011
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Air-conditioned accommodations at this aparthotel offer safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

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Property amenities

Pool/Spa

  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Self parking on site (EUR 36 per day)

Family friendly

  • Children stay free (see details)
  • High chair
  • Travel crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • Room service

Bedrooms

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 46-inch flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 floors
  • Built in 2011
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 36 per day
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. The property is professionally cleaned.

Please note that onsite parking at this property is for cars only.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gran Via Capital Apartment Madrid
Gran Via Capital Madrid
Gran Vía Capital Apartment Madrid
Gran Vía Capital Apartment
Gran Vía Capital Madrid
Gran Vía Capital

SmartRental Collection Centric II Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1020 out of 1474 reviews
Rating 8 - Good. 360 out of 1474 reviews
Rating 6 - Okay. 49 out of 1474 reviews
Rating 4 - Poor. 29 out of 1474 reviews
Rating 2 - Terrible. 16 out of 1474 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ana

Liked: Cleanliness, room comfort

Great location and exclusive taste

Beautiful apartment great comfort and pampering. I was allowed a late check out and the welcome details were really appreciated.
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and within walking distance to see sites in this beautiful city.
Stayed 3 nights in Apr 2023

8/10 Good

Ramena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel that is in the heart of gran via - everything you need is a walk away. The hotel itself is very clean, modern and has great amenities. My only complaint is the extremely slow elevator it felt as though it was going to stop working at any moment yikes!

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, room comfort

Great central base

We travelled as four friends who wanted a base in central madrid, and couldn’t have picked a better place. The location was excellent, right outside a metro stop, and very central. The apartment was great - well équipes and a pretty high end finish. The double bedroom sofa bed worked well for us. The roof top pool although small had incredible views and the roof top lounge area was a great place to chill out.
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 2 nights in Jan 2021

8/10 Good

Francis, Key Biscayne, FL

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great experience. Spent 12 days at the property. Had a problem at check in with the room that I had reserved not being available, but this was resolved the following day. Staff was pleasant and professional. Room was modern and very clean, bed comfortable. Sofa in bad shape and needs to be updated immediately, but the rest of the apartment was excellent. Construction in the hallway during the last day of my stay was somewhat bothersome but completed in a timely fashion. Would definitely recommend and stay again.
Stayed 12 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Vic, Bern, Switzerland

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, staff is very pleasant and the place is very centric.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Lovely apartments at Plaza Callao. Very nice staff. Small rooftop pool.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Nice Aprt Hotel with roof top bar and pool
Stayed 1 night in Jul 2020

10/10 Excellent

Mrs T

Travelled with family
Liked: Cleanliness, room comfort
Fantastic apartments! Would definitely stay here again when next visiting.
Stayed 1 night in Jul 2020

10/10 Excellent

Supakarn, Bangkok

Travelled with family
Liked: Cleanliness, amenities
The hotel is modern located on gran via city center. Room is very spacious. Staff are nice.
Stayed 4 nights in Feb 2020

4/10 Poor

Renzo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not worth the money

Stayed 2 nights in Feb 2020

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, excellent apartment!

Spacious, clean and airy apartment. Lovely views and the rooftop terrace is brilliant. Very modern and centrally located. Had everything we could have needed and a large fridge which was also very handy. Washing machine and dishwasher for those who may need it too! Would definitely recommend and will return!
Stayed 3 nights in Feb 2020

10/10 Excellent

Cheryl, Singapore

Travelled with family
Liked: Cleanliness, amenities
Great location, nice staff, nice and spacious room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No better choice in Madrid

Our first trip to Madrid and the apartment is in very good location to reach most attractions on foot; if you take metro, station is around the corner. Gran Via is a busy shopping street; convenient. The apartment is very clean and spacious - very helpful staff, booking Flamingo dance for us and lend the travel card for us.
Stayed 4 nights in Feb 2020

10/10 Excellent

Nitasha, Sydney, Australia

Travelled with family
Liked: Cleanliness, amenities
Fantastic location! Almost everything was within walking distance. The rooms were impeccable for a four star rental. We did run into some problems here and there at Gran Via but luckily their friendly staff were kind enough to attend to our needs almost immediately. That's the great thing about this service apartment, it's almost hotel-like in the sense that they have a 24 hour front desk with staff ever--ready to help. Big thank you to Reydel and Alberto for so kindly looking into our needs. Will definitely stay here again!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Gran Via Central

‏Great location, friendly staff, efficient and ‏smooth check in, and the apartment is amazing! Clean, huge sized, well organized and equipped (even coffee machine, a toaster and oven). There is also a small gym inside the building. Will come back again, very recommend!
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Feb 2020

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, room comfort

Amazing choice!

Everything was amazing, the location was fantastic, the room very comfortable and the team was very friendly
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location. Big, clean & comfortable room. Fully equipped kitchen, but missing a water kettle. Would definitely come again if in the area.
Stayed 1 night in Jan 2020

10/10 Excellent

sean

Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 8 nights in Dec 2019

6/10 Okay

Emmanuelle

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Family stay in December 2019

Very central location but quality / price ratio disappointing Appartement rental facility (vs hotel) so no maid service (you need to go to reception to get extra soap or toilet paper) The sofa bed is definitely NOT ok to sleep in (very thin lumpy mattress) Reception feels more like a ticket counter than actual reception Room size is good but no decoration to speak of
Stayed 4 nights in Dec 2019