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SmartRental Collection Gran Vía Capital

4.0 star property
4-star hotel near Gran Via

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Reception
Apartment, 1 Bedroom (3 people) | Living area
Fridge, microwave, oven, stovetop
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Suite Collection

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

2 bedrooms, in-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(12 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

2 bedrooms, in-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madrid

Central Madrid getaway .A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Prado Museum and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Prado Museum - 11 min walk - 1.0 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 17 min walk - 1.5 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Honest Greens Gran Via 7 - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk
  • ‪Gran Clavel - ‬1 min walk
  • ‪Museo Chicote - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

4-star hotel near Gran Via
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Spanish

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  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 667 out of 876 reviews
Rating 8 - Good. 146 out of 876 reviews
Rating 6 - Okay. 36 out of 876 reviews
Rating 4 - Poor. 16 out of 876 reviews
Rating 2 - Terrible. 11 out of 876 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from Andrea, Barbara and Xavier at the front desk. Ismael who worked tirelessly during the overnight shift to find my airpods that were accidentally mixed up with the linens. He actually combed through the hotel’s dirty laundry to find my AirPods. I truly thought that they were lost and I was ready to buy another pair. The morning restaurant crew were also fantastic. They remembered our names, orders and special requests. I had the opportunity to meet one of the front desk managers who was equally as impressive. I cannot say enough about the staff, location and property. Every request was welcomed and accommodated with a smile and “of course, no problem”. All the information provided was so helpful and accurate. Whoever is at the helm, keep it up and appreciate your fantastic team.
Stayed 4 nights in May 2025

10/10 Excellent

Zuleka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, very central located, amazing staff
Stayed 9 nights in Apr 2025

10/10 Excellent

Abdoul karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Excellent.. the food was amazing omg ✨️❤️🔥
Stayed 4 nights in May 2025

10/10 Excellent

Cicero Ciro, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in centric location in Madrid!
Stayed 5 nights in Apr 2025

8/10 Good

Rafic, Beirut

Travelled with group
Liked: Amenities
I totally recommend
Stayed 6 nights in Apr 2025

8/10 Good

Jigna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Andrea, Park City

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing property at an excellent location. We booked with half board and both breakfast and dinner options were great. Big shout out to Marina, from the breakfast crew. She took great care of us, extremely kind and nice. 5 star service. On the property conditions I did not give a 5 star because 1 out of the 2 guest elevators was down for our entire stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just two things, not the best matress and could hear music from bar at night, not loud, but still could hear
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca Sue, Munster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 5 nights in Mar 2025

8/10 Good

Pritam

Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech amazing location
Stayed 2 nights in Mar 2025

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Ugan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Amazing staff. They are so nice and friendly and recommend where to go what to see and where to eat. Amazing amazing amazing. 10/10. What a brilliant location. So easy to walk to all the galleries and museums and parks and places of interest. We went to prado museum the park and 50 other places which I recommend to goto while your in Madrid. Specially to see Real Madrid play. What an excellent football stadium experience. The weather was very kind to us while our stay here with my family. And such a nice warm swimming pool on the roof. Must give praise to Anna there. She was so lovely and helpful. A truly great asset to smart rental. She is always smiling.
Stayed 9 nights in Apr 2025

8/10 Good

Davina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Wasn’t too keen on the lay out of the apartment. When the sofa bed was pulled out, it was difficult to see the tv. As others have mentioned, you also have to walk through the living area (where someone may be sleeping) to go to the bathroom. The kitchen facilities were excellent (should you choose to use these - we didn’t) washing machine, oven, dish washer, coffee machine and plenty of utensils. The weather didn’t permit us to use the pool area but we did go and take a look. We did notice some of the tiles around the pool looked uneven. That would have been a concern for me having a child. Overall, I liked the property and if the deal was right, I would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT
Stayed 5 nights in Mar 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay here! The front desk staff was very friendly and went out of their way to help us, even after we checked out. The room was quiet, clean, and had all the amenities we needed. The location was great. I would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linnette

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location and the staff was super kind. We enjoyed our stay. Nice break
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle, Herriman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best location to just walk out the door and see the views and shop! The hotel was bougie at a reasonable price. If we go back to Madrid, this will be my only stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Bahaeddine

Stayed 2 nights in Apr 2025

10/10 Excellent

Ilene

Travelled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, tasty breakfasts, rooms with many amenities, excellent staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Avtar Singh

Stayed 6 nights in Mar 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How clean is was and walkable
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing the accommodations did not disappoint. The amenities were exactly as described. The location makes many sites easily walkable. The best part of the stay was the hotel staff they made sure you had an unforgettable stay in Madrid! Especially Ana and Alba!