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Civitel Creta Beach

4.0 star property
4-star beachfront hotel near Pankritio Stadium

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Photo gallery for Civitel Creta Beach

Ocean view, open daily
Creator video
Children's play area - outdoor
Banquet hall
Breakfast, lunch served; local and international cuisine, beach views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414
  • Place, Ammoudara Beach
    ‪3 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪7 min drive‬
  • Place, Palace of Knossos
    ‪9 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Superior Bungalow Garden View

Superior Bungalow, Garden View

Premium Superior Bungalow Garden View

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Room (WaterFront View)

Room (WaterFront View)

Room (WaterFront View)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 31 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Family Bungalow, Ground floor or 1st floor

Comfort Bungalow, Garden View

Comfort Family Bungalow, Ground floor or 1st floor

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bungalow, Garden View

Premium Bungalow, Garden View

Premium Bungalow, Garden View

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Junior Suite Waterfront View, Ground floor

Premium Suite, Beach View

Premium Junior Suite Waterfront View, Ground floor

  • 35 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bungalow, Beach View

Premium Bungalow, Beach View

Premium Bungalow, Beach View

  • 25 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Ammoudara

Beachfront retreat .You'll find Pankritio Stadium and Venetian Walls within 3 miles (5 km) of this hotel. Hania Gate and Natural History Museum of Crete are also within 3 miles (5 km).

What's nearby

  • Ammoudara Beach - 3 min walk - 0.3 km
  • Heraklion Archaeological Museum - 7 min drive - 7.2 km
  • Koules Fortress - 7 min drive - 7.2 km
  • Heraklion Port - 8 min drive - 7.6 km
  • Palace of Knossos - 9 min drive - 11.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 21 min drive

Restaurants

  • ‪Magico - ‬6 min walk
  • ‪Blanco - ‬11 min walk
  • ‪Technopolis (Τεχνόπολις) - ‬13 min walk
  • ‪Wunderbar - ‬6 min walk
  • ‪Kooba - ‬10 min walk

About this property

Civitel Creta Beach

4-star beachfront hotel near Pankritio Stadium
Some rates at Civitel Creta Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Civitel Creta Beach like a seasonal outdoor pool and a children's pool.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a garden, and a terrace. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Malevizi hotel.

  • 1 building
  • 1 floor
  • 150 guestrooms or units
  • Built in 1968
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Civitel Creta Beach offers 150 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature premium bedding. Digital television is provided. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 250 m
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day
  • Towels fee: EUR 0 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is EL097940066. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi

Civitel Creta Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 225 reviews
Rating 8 - Good. 83 out of 225 reviews
Rating 6 - Okay. 14 out of 225 reviews
Rating 4 - Poor. 9 out of 225 reviews
Rating 2 - Terrible. 5 out of 225 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. Sorry we stayed here only for one night
Stayed 1 night in Sep 2025

10/10 Excellent

Louis, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.
Stayed 10 nights in Jul 2025

10/10 Excellent

Lucila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!
Stayed 6 nights in Jul 2025

10/10 Excellent

Tracy Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.
Stayed 6 nights in May 2025

10/10 Excellent

Sotirios

Liked: Cleanliness, amenities, property conditions & facilities
great property and staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful design that was quaint, cozy, and welcoming. Onsite services were great, but we actually spent a lot of time traveling all over the island, and Civitel Creta Beach helped us with transportation throughout the entire journey. Everything was absolutely amazing! Whether you want to stay on resort and enjoy the amenities, or traverse the beautiful island that is Crete, Civitel Creta Beach is your spot!
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with beach

Great hotel, but got quite noisy at night from a neighbouring development. I stayed only 1 night so not sure if this was a one-off event.
Stayed 1 night in May 2025

10/10 Excellent

Chi Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly had the best time at this hotel. We loved the really varied buffet and also devoured the dessert buffet omg so good every night. The rooms were cute little mini-villas with a terrace that felt like you were in a pretty tropical garden. Lots of birds and butterflies on the grounds. We arrived late but there were still staff to greet us and there was even a goody bag with fruit and a sandwich. Super convenient to get to from the airport and then there was a bus stop right outside or you could easily walk westwards and get to the trails by the Almiros Gorge which had so much wildlife. You could step straight onto the beach with a dedicated lounger area and they provided towels to use on the beach. Our room had a fridge which was such a blessing to keep milk in as we are keen tea drinkers! All in all we had such a nice stay. I’d recommend the bus tour to chania and lake kournas which you can organise using one of the companies along the main road and they’ll pick you up from the hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

francois

Stayed 3 nights in Sep 2024

8/10 Good

Viorel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Noe Cuellar

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

andri, worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Great and helpful stuff Great food
Stayed 6 nights in Sep 2024

8/10 Good

Anel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

2/10 Terrible

Sogol

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The people were very friendly. I would recommend to anyone
Stayed 13 nights in Jun 2024

6/10 Okay

DANIELLE

Travelled with partner
Liked: Staff & service
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Stayed 1 night in Jul 2024

2/10 Terrible

Petros

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John, indian Mound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Stayed 4 nights in May 2024

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Stayed 6 nights in Apr 2024

4/10 Poor

Irene

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Stayed 3 nights in Apr 2024