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4.3 out of 5

"I like that they offer late hours pick up from airport Other Hotels receptions close early " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

Enjoy 2 outdoor pools at this 3-star Managua hotel

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Multicentro Las Americas Shopping Center and Carlos Roberto Huembes Market. Also within 9 miles (15 km) are Managua Cathedral and Presidential House.

Poolside dining

This smoke-free hotel features 2 outdoor pools, a restaurant, and a poolside bar. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free continental breakfast and free WiFi.

Free WiFi, plasma TVs

The 174 individually decorated guestrooms offer free WiFi and room service. Plasma TVs come with cable channels, and other amenities include premium bedding and hair dryers.

Standard Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max
C$101* Per night/room 1 Sep. - 2 Sep.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 3 Single Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Best Western Las Mercedes Airport ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Las Mercedes Airport

Everyone (8) Couples (2) Family (13)
4 out of 5

Posted by on 7 Jul. 2019

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5 out of 5
I like that they offer late hours pick up from airport Other Hotels receptions close early

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Best Western Las Mercedes

Thank you very much for taking time to respond the survey. Your comments are very important to us and help us to improve and keep doing the good things. We are glad about your experience with us talking about shuttle service. Best regards. Alicia Gutierrez Front desk Manager

4 out of 5
Good AC in the rooms, limited menu but good food nice breakfast.

Posted by , from Managua on 28 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Best Western Las Mercedes Airport

Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Alicia Gutierrez Front Desk Manager Best Western Las Mercedes Airport

4 out of 5

Posted by on 2 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by est Western Las Mercedes

Dear Salvador Sotomayor, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (505) 2255-9900. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Front Desk Front Desk Manager Best Western Las Mercedes

5 out of 5
If I could give them ten stars, I would!! The staff was super nice, the food was amazing, the pool was superb and the grounds were immaculately clean . I am Very happy with the service and I cannot wait to come back. Kate, a service professional made it especially perfect because she made my coffee exactly how I like it. Definitely will recommend to friends and family. Exceptional customer service!

Posted by on 26 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by es

Good morning dear, It is very nice to know that our efforts are notorious for each of our clients. Thank you very much for your comment and score, it is a pleasure to have you with us always. We wait for you soon. Happy day Regards Eskathleen Hunter

5 out of 5
Thanks you all for great servive and outstanding job and reservation...I do appreciate it you guys!

Posted by on 25 Sep. 2019

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Comment from Hotel Management

21 Nov. 2019 by Lili

Dear. Thank you for comments of your recent stay at our property, we really appreciate it. Best Regards Lidieth Osorio Front Desk Agent

5 out of 5
Nice la atención muy limpio elegante lo recomiendo

Posted by on 22 Aug. 2019

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5 out of 5
The room was excellent and the food was excellent also.

Posted by on 16 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Lili

Dear. Thanks for your comemments Best Regards

5 out of 5
The only thing I can say is “I like this Hotel very much because of it hospitality, the people whose work there, are very gentle”

Posted by on 6 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by es

thank very much for your score , and is a pleasure that you stay we us

1 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by es

thank you for your score .

About the Best Western Las Mercedes Airport

Location Km 11.5 Carretera Norte, Managua, RD-46

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Las Mercedes Airport offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Las Mercedes Airport. A roundtrip airport shuttle is free (available on request). This 3-star Managua hotel is smoke free.

  • 174 guestrooms or units
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Augusto C. Sandino Intl. Airport (MGA) (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Best Western Las Mercedes Airport offers 174 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Managua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator available
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

La Pergola Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Bar Taninos - Overlooking the pool, this bar specializes in international cuisine and serves brunch, dinner, and light fare. Happy hour is offered.

Mangos Snack Bar - This poolside bar specializes in international cuisine and serves brunch, dinner, and light fare. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7:00 AM to 5:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NIO 306.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: NIO 610 per pet, per night
  • Maximum 1 per room (weight limit: 11 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean - Best Western
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NIO 610 per pet, per night
  • Rollaway bed fee: NIO 306.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Las Mercedes
  • Best Western Las Mercedes Hotel
  • Best Western Las Mercedes Hotel Managua
  • Best Western Las Mercedes Managua
  • Las Mercedes Best Western
  • Best Western Hotel Managua
  • Best Western Managua
  • Managua Best Western
  • Best Las Mercedes Managua
  • Best Western Las Mercedes
  • Best Western Las Mercedes Airport Hotel
  • Best Western Las Mercedes Airport Managua
  • Best Western Las Mercedes Airport Hotel Managua

You should know

  • Best Western Las Mercedes Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.