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I’M Hotel

5.0 star property
5-star luxury hotel near Fort Bonifacio

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Photo gallery for I’M Hotel

Lobby sitting area
Creator video - submitted by Pack&Travel
Balcony
Front of property
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Place, Century City
    ‪2 min walk‬
  • Place, Makati City Hall
    ‪10 min walk‬
  • Place, Power Plant Mall
    ‪11 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Studio

Classic Studio

Classic Studio

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout drapes

Indulgence Room

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Prestige

Prestige

Prestige

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

Premier Suite

Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 4 Twin Beds
  • Free WiFi

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Makati

Heart of Makati.Within a 15-minute walk of this Makati Downtown hotel, you'll find Power Plant Mall and Ayala Triangle Gardens. Ayala Center and Ayala Museum are also within 2 miles (3 km).

What's nearby

  • Century City - 2 min walk - 0.2 km
  • Makati City Hall - 10 min walk - 0.8 km
  • Power Plant Mall - 11 min walk - 1.0 km
  • Ayala Center - 18 min walk - 1.5 km
  • Greenbelt Shopping Mall - 19 min walk - 1.7 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 32 min drive

Restaurants

  • ‪Firefly Roofdeck - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Antidote - ‬1 min walk
  • ‪Next Door Noodles by North Park - ‬1 min walk

About this property

I’M Hotel

5-star luxury hotel near Fort Bonifacio
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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City Garden GRAND Hotel
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  • Pool
  • Hot tub
  • Spa
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4.6 out of 5, Wonderful, 1,822 reviews
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CA $103 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2252.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel

I’M Hotel Makati

I’M Makati

I'M Hotel Spa

I'M Hotel Residences

I’M Hotel Hotel

I’M Hotel Makati

I’M Hotel Hotel Makati

Frequently asked questions

How close is I’M Hotel to the airport?

I’M Hotel is 6.6 mi (32-min drive) away from the Ninoy Aquino Intl. Airport (MNL) airport, the closest popular airport to the property.

How much does it cost to stay at I’M Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at I’M Hotel on Jun 9, 2026 start from CA $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does I’M Hotel have an airport shuttle?

I’M Hotel offers an airport shuttle 24 hours a day, on request, for a charge of PHP 2300 per vehicle, one-way.

Does I’M Hotel offer free breakfast?

Free breakfast isn’t provided at I’M Hotel, but cooked-to-order breakfast is offered for a fee of PHP 700 for adults and PHP 700 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at I’M Hotel?

No, there is no casino at this hotel, but Newport World Resorts (9-min drive) and City of Dreams Manila (10-min drive) are nearby.

What time is check-in at I’M Hotel?

Check-in begins at 2 PM.

Is there free parking at I’M Hotel?

This hotel offers free self parking.

Does I’M Hotel have a pool?

I’M Hotel features an outdoor pool.

Does I’M Hotel have a restaurant?

Yes, there are 4 restaurants on site.

Does I’M Hotel have a spa?

Pamper yourself with a day at Onsen Spa, where you can enjoy body treatments, massages, and body scrubs.

How close is I’M Hotel to downtown Makati?

I’M Hotel is 0.8 mi away from Makati.

I’M Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 524 out of 1002 reviews
Rating 8 - Good. 238 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The best service I've ever experienced. The bed was exceptionally comfortable. The restaurant was good but not incredible, but that's the only thing that was not.
Stayed 3 nights in Feb 2026

8/10 Good

MATTHEW

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is marked as a 5 star hotel It has the facilities of a 5 star The rooms are very 5 star BUT there are issues that bring it down.. - Check-in / Check out There are hoards of staff working on the front desk waiting to help, all very helpful - yet it regularly takes upto 45mins to check in This is not smooth, it’s annoying, it’s unnecessary and the hotel is well aware of this and they have done absolutely nothing to improve their systems - This is NOT 5 star service They take a cash or electronic deposit payment instead of a card reading as room security This has yet to be returned to my account after 2 weeks, it’s common to take deposits like this in Philippines but a 5 star hotel would have moved past this approach by now It means waiting in reception while a room inspection is conducted before leaving If you’re checking out in a rush for an early flight this is a big inconvenience and all of it completely avoidable by a hotel that cares about its customers experience I’d start here again, but I’d happily stay elsewhere too - The Elevators They have a mind of their own It’s very annoying, it’s slow, it’s clunky - it’s not 5 star - There is a smell of Damp around many corridors and in some rooms
Stayed 1 night in Feb 2026

8/10 Good

Maximino, Any city

Liked: Cleanliness, amenities
The polite staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Roosevelt

Stayed 1 night in Feb 2026

4/10 Poor

Walter

Liked: Cleanliness
Disliked: Staff & service, amenities
No proper communication didn't advise us where breakfast was, dirty cushion, no hand towels or bidget towels and no robes. Didn'expssecurity deposit
Stayed 1 night in Feb 2026

4/10 Poor

israel

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The breakfast was poor and inadequate. The reception staff was not as professional as required. When leaving the hotel we were charged for a towel with a stain of dirt. The lobby is small and uninviting.
Stayed 2 nights in Feb 2026

4/10 Poor

moshe

Stayed 2 nights in Feb 2026

8/10 Good

Priya

Liked: Cleanliness, staff & service, amenities
Breakfast good. Good location to walk around/ convenient for restaurants. Grab taxi easy to get. Claims to be five star but feels like a four star - very busy. Nice rooftop bar. Convenient for a central Manila stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lynn

Stayed 2 nights in Feb 2026

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Very good staff
Stayed 2 nights in Feb 2026

6/10 Okay

Dale, Kouts

Stayed 3 nights in Dec 2025

8/10 Good

Jacqueline V

Stayed 5 nights in Feb 2026

6/10 Okay

Chase

Not as good as i remember,
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Feb 2026

6/10 Okay

Khalid

Liked: Amenities, property conditions & facilities
No water in the room, no iron in the room
Stayed 10 nights in Jan 2026

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean spacious room but not a 5-star room as coffee/creamer was sub standard quality. Internet was slow for the smart tv. The rooftop bar was good and nice drinks. Amenities around the area was good with 24 hours places nearby to eat and drink Would return again if nothing else is around to book with similar price
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The room stayed spotless and cleaned daily. The staff was wonderful.
Stayed 9 nights in Jan 2026

6/10 Okay

Alex, Bakersfield

Stayed 2 nights in Jan 2026

8/10 Good

Malia, Las Vegas

Everything was great except for the toilet issue. We had to call front desk 5X to come fix the toilet issue (it wasn’t flushing). The day we check in till the next day we had issues with the toilet. We had to go downstairs in the lobby to use the toilet. Finally the next day, they moved us to another room. It’s a little annoying that I have to keep asking for certain things replaced every time they clean the room. Such as towels, soaps, coffee, tissue etc. For being a 5 star hotel. I’m a little disappointed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Alex, Bakersfield

Stayed 2 nights in Jan 2026

8/10 Good

Maximino, Any city

Liked: Amenities
The staff always try their best. I like going to the Onsen Spa.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Lukasz

Liked: Cleanliness, amenities, property conditions & facilities
Great place with an amazing facilities
Stayed 1 night in Jan 2026