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The Charter House

3.5 star property
3.5-star hotel near Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for The Charter House

Outdoor pool, sun loungers
Superior Room
Breakfast, lunch, dinner served; local and international cuisine
Outdoor pool, sun loungers
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(22 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Makati

Makati Central Business District stay.A stay at this Makati Central Business District hotel places you steps from Greenbelt Shopping Mall and within a 5-minute walk of Ayala Center. Ayala Museum and Asian Institute of Management are also within half a mile (1 km).

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.1 km
  • Ayala Center - 1 min walk - 0.1 km
  • Ayala Museum - 3 min walk - 0.3 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • Ayala Triangle Gardens - 6 min walk - 0.6 km

Getting around

  • Ayala Station - 17 min walk
  • Manila Pasay Road Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 23 min drive

Restaurants

  • ‪Tsujiri - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Pancake House - ‬3 min walk
  • ‪Phở Hòa - ‬1 min walk

About this property

The Charter House

3.5-star hotel near Greenbelt Shopping Mall
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 10 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 321 out of 811 reviews
Rating 8 - Good. 307 out of 811 reviews
Rating 6 - Okay. 127 out of 811 reviews
Rating 4 - Poor. 41 out of 811 reviews
Rating 2 - Terrible. 15 out of 811 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Joan

They should be able to take into consideration where their clients were coming from and accomodate an early check in. My family came all the way from a 21 hour flight and was advised to come back by 3 pm since the room was not ready
Stayed 4 nights in Oct 2025

10/10 Excellent

Glen Andres

Stayed 1 night in Nov 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
The room and syaff were great, but there should have been a notification that there was construction happen next door. Our room qas literally next to the construction site.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Rose

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Spotless clean and very helpful all the people that was working there. I peft the phone there and they found it and email me about it
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Bed was very comfy, love the weight of the duvet. They accommodated my request to move to the other side since there was jackhammer hammering, staff were friendly and efficient. Food is still great and reasonably priced.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location. Clean room and efficient staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

MaryJane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Menu looks good. The staff are so respectful, effecient and helpful. Its not a new hotel but clean. Best location near to all the perks of Ayala Makati.
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Socorro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for everything, highly recommend for people love shopping as its just around the corner.
Stayed 2 nights in Oct 2025

8/10 Good

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice. Staff are friendly and courteous.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest hotel of all time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ronald John, Mason City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Greatest Hotel Of All Time.
Stayed 4 nights in Oct 2025

10/10 Excellent

ISMAEL

Stayed 1 night in Oct 2025

10/10 Excellent

Anne Bernadette

Stayed 1 night in Jul 2025

10/10 Excellent

Anne Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money… the location is so convenient, the staff are so nice to me. I love the bed and the duvet it feels like home.
Stayed 3 nights in Sep 2025

8/10 Good

Maria Evelyn, Milford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Sep 2025

10/10 Excellent

maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located across shopping mall (though upscale) place was clean and customer service was excellent..nice, friendly and helpful staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Willie

Stayed 5 nights in Sep 2025

8/10 Good

crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff.
Stayed 6 nights in Sep 2025

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service
I liked the proximity to the Green Belt.
Stayed 2 nights in Sep 2025

10/10 Excellent

lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shops and food. One ayala is big help to visit my bro in laguna
Stayed 7 nights in Sep 2025

4/10 Poor

Luis

Travelled with partner
Disliked: Amenities, property conditions & facilities
That would be the last time I'll be staying in this hotel. I had bedbug bites on both legs!!??
Stayed 6 nights in Aug 2025

8/10 Good

Yoshimitsu

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2025

8/10 Good

Rogeric

Stayed 1 night in Jul 2025