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The Charter House

3.5 star property
3.5-star hotel near Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Property entrance
Outdoor pool, sun loungers
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

7.8 out of 10
Good
(19 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

8.8 out of 10
Excellent
(6 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About the area

Makati

Makati Central Business District stay.A stay at this Makati Central Business District hotel places you steps from Greenbelt Shopping Mall and within a 5-minute walk of Ayala Center. Asian Institute of Management and Ayala Museum are also within half a mile (1 km).

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.0 km
  • Ayala Center - 1 min walk - 0.0 km
  • Ayala Museum - 3 min walk - 0.3 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • Fort Bonifacio - 4 min drive - 2.5 km

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Coffee Lab - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk
  • ‪Phở Hòa - ‬1 min walk
  • ‪Capiz Cafe - ‬1 min walk

About this property

The Charter House

3.5-star hotel near Greenbelt Shopping Mall
There's a restaurant on site. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 10 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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City Garden Hotel Makati

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 750 reviews
Rating 8 - Good. 290 out of 750 reviews
Rating 6 - Okay. 122 out of 750 reviews
Rating 4 - Poor. 40 out of 750 reviews
Rating 2 - Terrible. 15 out of 750 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trenz Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

8/10 Good

corey

Liked: Cleanliness, amenities, property conditions & facilities
They never said the pool was under renovation.
Stayed 2 nights in May 2025

10/10 Excellent

AL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy and the staff are friendly
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in May 2025

8/10 Good

crissy

My 3rd time staying here. Definitely coming back. Perfect location to the mall.
Stayed 5 nights in May 2025

10/10 Excellent

Maria Teresa, Oakleigh South

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to businesses , shopping . Excellent service . Nice breakfast
Stayed 5 nights in May 2025

8/10 Good

DONALD

Liked: Cleanliness
Nous / not working air con but it was replaced.
Stayed 1 night in May 2025

10/10 Excellent

Josefina

Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Staff & service, amenities
Good service, our side of hotel was noisy during the day
Stayed 3 nights in Apr 2025

8/10 Good

Analy

Liked: Cleanliness, amenities
Freindly authmosphere
Stayed 5 nights in Apr 2025

10/10 Excellent

Paraluman, Nedlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Will stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Josefina

Liked: Cleanliness, amenities
Every is good
Stayed 1 night in Apr 2025

10/10 Excellent

Emmet

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 11 nights in Mar 2025

6/10 Okay

crissy

Travelled with family
Liked: Cleanliness, staff & service
My2nd time to stay here. Definitely coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Marina, Novato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest and friendly and efficient
Stayed 1 night in Mar 2025

6/10 Okay

crissy

Travelled with family
The staff and guards are friendly. Rooms are clean. The hallway smells kinda old. I love that the hotel is right across Greenbelt. Already booked for next week’s stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Thornton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were ok, could be better. There appeared to be mold in the bathroom shower and around the sink. Attention to cleanliness would help. Outside of that it was fine.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joy, Mississauga

Travelled with partner
Liked: Amenities
This is my favourite place to stay when I’m in Manila. Location is excellent. Across the street is Greenbelt, walking distance to Landmark, Glorietta and other shopping stores. Lots of great restaurants in the area. Hotel staff and security guards are very nice and friendly. Breakfast is on the second floor and food is delicious and staff are so nice. Great place to stay in Makati. We will definitely be back. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Maria, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

8/10 Good

Maria, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms needed renovations and needed updating of a lot of things to our current way of living
Stayed 1 night in Feb 2025

8/10 Good

Marc Eric

Liked: Amenities
Cleanliness is what I will remember this hotel for - room, toilet, bed sheets, towel. If you arw looking for modern looking hotel, this is not for you. But if cleanliness is your priority and don’t mind a dated look, then consider this.
Stayed 1 night in Mar 2025

8/10 Good

joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
Stayed 2 nights in Feb 2025

6/10 Okay

CAROLYN

Stayed 1 night in Feb 2025