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The Heritage Hotel Manila

4.0 star property
Family-friendly 4-star hotel near SM Mall of Asia

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Photo gallery for The Heritage Hotel Manila

Breakfast, lunch, dinner served; international cuisine
Property entrance
Property entrance
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • Place, Embassy of Japan
    ‪5 min walk‬
  • Place, SM Mall of Asia
    ‪14 min walk‬
  • Place, SMX Convention Center
    ‪19 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪4 min drive‬

Room options

View all photos for Junior Suite King Bed, Club Access

Junior Suite King Bed, Club Access

Junior Suite King Bed, Club Access

9.8 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

8.8 out of 10
Excellent
(3 reviews)
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

8.4 out of 10
Very good
(210 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Twin Beds, Club Access

Club Room Twin Beds, Club Access

Club Room Twin Beds, Club Access

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite Twin Beds, Club Access

8.8 out of 10
Excellent
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe King Room

  • Sleeps 2

View all photos for Club Twin Room

In-room safe, desk, iron/ironing board, rollaway beds

Club Twin Room

  • Sleeps 2

View all photos for Club King Room

In-room safe, desk, iron/ironing board, rollaway beds

Club King Room

  • Sleeps 2

View all photos for Junior Twin Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior Twin Suite

  • Sleeps 2

View all photos for Junior King Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior King Suite

  • Sleeps 2

View all photos for Executive King Suite

In-room safe, desk, iron/ironing board, rollaway beds

Executive King Suite

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite

  • Sleeps 2

Superior Room

  • Sleeps 2

View all photos for Club Room

In-room safe, desk, iron/ironing board, rollaway beds

Club Room

  • Sleeps 2

View all photos for Deluxe Room Twin Beds

Deluxe Room Twin Beds

Deluxe Room Twin Beds

8.6 out of 10
Excellent
(143 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room King Bed, Club Access

Club Room King Bed, Club Access

Club Room King Bed, Club Access

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room

  • Sleeps 2

About the area

Pasay

City center stay.Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of Mall of Asia Arena and SM Mall of Asia. SMX Convention Center and Manila Bay are also within 2 miles (3 km).

What's nearby

  • Embassy of Japan - 5 min walk - 0.4 km
  • SM Mall of Asia - 14 min walk - 1.2 km
  • Mall of Asia Arena - 18 min walk - 1.5 km
  • SMX Convention Center - 19 min walk - 1.6 km
  • City of Dreams Manila - 2 min drive - 1.8 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Highlands Coffee - ‬3 min walk
  • ‪The Orange Bucket - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly 4-star hotel near SM Mall of Asia
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in
Breakfast is not included in the Breakfast rate plan for children aged 6 to 11 years when sharing existing bedding with their parent. Breakfast fees are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1843 out of 3232 reviews
Rating 8 - Good. 862 out of 3232 reviews
Rating 6 - Okay. 340 out of 3232 reviews
Rating 4 - Poor. 104 out of 3232 reviews
Rating 2 - Terrible. 83 out of 3232 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Liked: Cleanliness, amenities
A 4 star trying to gain 5 star, needs a lot of improvement to get there. The people/staff, all friendly and helpful. The rooms and furnishings are quite old, albeit there are renovations underway... The renovated rooms are considerably higher in price. The menus are ok, the actual food is just ok. Breakfast buffet is good, needs to include some western breakfast meats - otherwise, fairly nice options available.
Stayed 5 nights in Oct 2025

8/10 Good

Charles

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Had to ask for towels and robes. No bidet
Stayed 1 night in Oct 2025

8/10 Good

Charles

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Heritage Hotel. It's a 5- star.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was old but ol
Stayed 2 nights in Sep 2025

10/10 Excellent

Jude

Travelled with group
Liked: Amenities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Gilbert, Bryan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services are always great
Stayed 1 night in Aug 2025

10/10 Excellent

Emely

Travelled with family
Liked: Amenities
Only the shower need to fix and also the faucet it’s leaking. Over all i like it
Stayed 1 night in Aug 2025

10/10 Excellent

Paul Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely stay, staff friendly and helpful. The hotel can be a bit noisy with air traffic. Close to mall of Asia for some shopping hotel offers shuttle to and from mall
Stayed 5 nights in Aug 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and they have different room options .Shopping close by too.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and train station not far away .Shopping mall close by too.
Stayed 2 nights in Aug 2025

8/10 Good

Junifer

Travelled with family
Liked: Cleanliness, staff & service
Staff are helpful, room is clean but facilities are a bit outdated. AC in our room was not working properly so we had to transfer to another room.
Stayed 1 night in Aug 2025

10/10 Excellent

Isaiah-Mutshima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the food was good, the room was spacious.
Stayed 7 nights in Aug 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel and location for my needs but room and buildings in need of a facelift as becoming very dated. The staff are excellent and so helpful. Recommend hotel but if your looking for a more modern hotel then look at alternatives for the money
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to thank Carl, Marjorie and Marie from the 9th floor Millennium Lounge. They always take good care of our needs, check in and provide excellent service when we meet friends in Manila.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Staffs were very helpful and accomodating.
Stayed 2 nights in Aug 2025

10/10 Excellent

HIDESHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Rita, Covington

Disliked: Cleanliness, staff & service, property conditions & facilities
This has been my worst hotel experience ever. Toward the end of my stay, they were not willing to return my deposit that I had the receipt for. Their explanation for this was that the deposit was used to pay for the extra person staying in my room, which they had already charged me separately for. After inquiring about this issue to different staff, the man told me that he was going to make their own staff pay out of their OWN POCKETS so I can get my deposit back. Is this how you run a hotel?! There is no organization whatsoever! Also, I asked the staff if they require a deposit for all hotel guests, she said that it was OPTIONAL. Why would they ask me to pay if I didn't have to ? There is no consistency at all. Upon checkout the staff Lea who assisted us on our check in did not explain until I asked her about my deposit what she asked on my check in.she explained to us differently.She said the other receipts is the upgrade and the early check in .And the deposit receipt that she asked me to put a deposit is for the extra person DON'T BOOK THIS HOTEL !!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nyron, Chaguanas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located about 15 minutes drive from the airport, about 15 minutes walk from a major mall and about 5 minutes walk from major dining options. There is a jeepney stop at the front of the hotel and other transport options are also available at the hotel's front. The hotel is clean, the staff is friendly, english is widely spoken and the rooms are spacious
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great relaxing with very friendly and very helpful staff. Rooms were spacious and clean and dining experience was exceptional. The only thing I wish the hotel had an Automatic teller to withdraw money inside the hotel as convenience for guests so not have to do outside but all in all excellent hotel with all amenities would strongly recommend
Stayed 3 nights in Aug 2025

8/10 Good

Eric, IJAMSVILLE

Liked: Cleanliness, staff & service, amenities
Access was easy, lobby and reception was very good. Room was a bit underwhelming and I was offered an upcharge for renovated room, but I declined. The room was fine overall, shower had water temp fluctuations constantly but not too bad. Staff was the best though, they really were attentive and quick to assist. Thanks for a pretty decent stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary Jean

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 7 nights in Aug 2025