SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property
Enjoy free breakfast at this Berkeley Springs hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave
Exterior
Reception
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Frog Valley Artisans, LTD
    ‪2 min drive‬
  • Coolfont Spa and Wellness Center
    ‪5 min drive‬
  • Berkeley Springs State Park
    ‪5 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪57 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Berkeley Springs

In Berkeley Springs .You'll be within half a mile (1 km) of Artists of Merrywoods and 2 miles (3 km) of Colonial Springs Spa with a stay here. Museum of the Berkeley Springs and Berkeley Springs State Park are also within 3 miles (5 km).

What's nearby

  • Colonial Springs Spa - 19 min walk - 1.6 km
  • Frog Valley Artisans, LTD - 2 min drive - 0.8 km
  • Coolfont Spa and Wellness Center - 5 min drive - 3.1 km
  • Berkeley Springs State Park - 5 min drive - 3.5 km
  • Atasia Spa - 5 min drive - 3.5 km

Getting around

  • Martinsburg Station - 42 min drive
  • Washington Dulles Intl. Airport (IAD) - 95 min drive

Restaurants

  • ‪Sheetz - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Canary Grill - ‬3 min drive
  • ‪Dairy Queen - ‬4 min walk
  • ‪Hillbilly Heaven Bar & Grill - ‬9 min drive

About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Enjoy free breakfast at this Berkeley Springs hotel
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly SureStay Plus Hotel by Best Western Berkeley Springs also features a seasonal outdoor pool and complimentary newspapers in the lobby. Self parking is free.

This Berkeley Springs hotel is smoke free.

  • 57 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
SureStay Plus Hotel by Best Western Berkeley Springs offers 57 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Berkeley Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 857 reviews
Rating 8 - Good. 278 out of 857 reviews
Rating 6 - Okay. 109 out of 857 reviews
Rating 4 - Poor. 41 out of 857 reviews
Rating 2 - Terrible. 22 out of 857 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jammie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not what was expected. Steep stairs to second floor. They did give me a first floor after seeing the stairs. The staff though was amazing and super nice and helpful. It just wasn't what I expected.
Stayed 1 night in Jul 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, room comfort

Okay but dated

The hotel was very clean but also very dated and in need of upgrades. Low toilets, dated furnishings, and basic televisions. So for one night it was okay but I would not use for an extended stay. Unfortunately it is the only hotel in the area!
Stayed 1 night in May 2025

6/10 Okay

Susan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was clean and good for an overnight stay. Be aware there is no elevator in the hotel so take that into consideration when planning your stay. We arrived late in the evening and were met with what seemed to be annoyance & a judgmental demeanor. by the person at the desk. After traveling for many hours the last thing we needed was an unnecessary and unexpected attitude.
Stayed 1 night in May 2025

8/10 Good

Daryl

Stayed 2 nights in Apr 2025

8/10 Good

ERIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a tiny rural area the location was great. Not walkable to the cuter old downtown but close, ans restaurant on the property was good and a well priced. Grocery a minute drive.. a few other dining options within minutes. Service was very friendly and helpful. Room was not new but in good shape and clean. Bed comfortable and lots of pillow choices. Breakfast was better than average (US) hotel inclusive, with eggs, sausages, biscuits and waffles.. only negatives for me was chatty guests nextdoor up to the wee hours - but that could happen anywhere.. if I could have made the air unit run constantly it would have solved it. No movie channel options on tv either.. typical cable package only. But overall recommend !!
Stayed 1 night in Apr 2025

10/10 Excellent

Filomena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The lady at the desk was very friendly and efficient. Breakfast was good.The only thing is the walls are very thin. You could hear talking from the other rooms and everything going on in the hallway. They were running the vacuum cleaner at 8 o’clock in the morning in the hallways. Also, the little shampoo and conditioner was impossible to use. I couldn’t even squeeze the bottles.
Stayed 1 night in Apr 2025

10/10 Excellent

Michele, Hedgesville

Stayed 1 night in Apr 2025

10/10 Excellent

qinyu

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and spacious. Staff are friendly. Convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that this hotel featured a free, full breakfast (not just a continental one.) They had biscuits, sausage, eggs, waffles, etc. This was super nice and my eleven year old daughter loved all the food.
Stayed 2 nights in Apr 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good, just some noisy neighbors.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and very pleasant employees. Rooms are a little, very little dated BUT very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Offering pets aloud
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a good value, staff was friendly and professional, the room was clean and comfortable, and the breakfast had a decent variety.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice the hotel allows pets
Stayed 1 night in Mar 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mama D!!!❤️

The lady at the front desk was simply the best! She was the ONLY reason we stayed on our trip!
Stayed 2 nights in Mar 2025

8/10 Good

Patti

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Cathy

Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kimberly, Cockeysville

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lillyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chelsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025