6/10 Okay
denise
8 Feb 2024
False info on website which requires updating
We stayed 2 nights Tuesday & Wednesday, we were unaware that there was no food served on Mondays and Tuesdays until we received an email the day before we were due to arrive and also that the Hotel was locked at 10pm Sundays to Thursdays, not just doors locked but the bar was also closed! If we had known this we would not have booked. The room was ok but a bit dusty we stayed in the 4 poster bedroom which was also a bit cold so we turned up the radiators, being February I would have thought that the heating would have been on before our arrival. There was very good food and real ales available at the pub round the corner, The Boat and the two chip shops were also shut on Tuesday so we were very glad that the Boat was open. Although we did not eat at the hotel in the evenings the full English breakfast was very good, warm plates, not greasy and good quality ingredients. Also good real ales were available. We would also like thank Jordan the Duty Manager who was very helpful and polite. The website really needs updating as the extensive Gin Bar was not that extensive and the bar snacks advertised on the bar were not available either. Also we noticed that the hotel website does not have any reviews? Its a very lovely building but some attention to detail is needed in regards as advertising and some dusting wouldn't go amiss!
denise
Stayed 2 nights in Feb 2024