Hilton Hotel & Convention Jabal Omar Makkah

5.0 star property
5-star luxury hotel near As-Haabee Exhibition, connected to the convention center

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Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Lobby
Exterior
Meeting facility
3 restaurants, breakfast, lunch, dinner served; international cuisine
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Jabal Omar, Makkah, 21955
  • Place, Souk Al-Khalil
    ‪3 min walk‬
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

Queen Room

  • Sleeps 3

Deluxe Triple Room with Haram View

  • Sleeps 3

Accessible Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 3 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 6 sq m
  • Sleeps 5
  • 4 Twin Beds

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 2 Twin Beds, Non Smoking

  • Desert view
  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Twin Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 6
  • 2 Twin Beds

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Twin Beds

Executive King Suite

  • Sleeps 4

Deluxe Quadruple Room with Haram View

  • Sleeps 5

Three Single Beds Guest Room

  • Sleeps 3

Executive King Suite With Haram View

  • Sleeps 4

Triple Room

  • Sleeps 4

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About the area

Makkah

Heart of Makkah.Within a 15-minute walk of this Makkah City Center hotel, you'll find As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and Great Mosque of Makkah are also within 2 miles (3 km).

What's nearby

  • Souk Al-Khalil - 3 min walk - 0.3 km
  • Great Mosque of Makkah - 8 min walk - 0.6 km
  • King Fahad Gate - 8 min walk - 0.6 km
  • The Clock Towers - 9 min walk - 0.7 km
  • Kaaba - 11 min walk - 0.9 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • Archi
  • ‪Namq Cafe | نمق كافيه - ‬4 min walk
  • ‪الملتقى لاونج - ‬5 min walk
  • ‪Al Baik Jabal Omar - ‬14 min walk
  • ‪Hyatt Regency Lobby - ‬4 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

5-star luxury hotel near As-Haabee Exhibition, connected to the convention center
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 17760 square feet (1650 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hilton Hotel & Convention Jabal Omar Makkah. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Makkah hotel is smoke free.

  • 764 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Meeting rooms
  • 17760 sq ft of conference space
  • 1650 sq m of conference space
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SAR 230 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 10001038

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mohammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff need to courteous. They were not helpful at all.
Stayed 3 nights in Jan 2026

10/10 Excellent

Abubakar Sadiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes they met and exceeded everything i needed
Stayed 12 nights in Dec 2025

10/10 Excellent

MYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great rooms. Great location. Great breakfast.
Stayed 6 nights in Dec 2025

6/10 Okay

MA

Cleanliness of the rooms can be improved a lot as well as the cooked food flavours. It was very bland. Found a hair in the rice one morning and bought it to the staffs attention, they just took the plate without an apology. Not acceptable
Stayed 6 nights in Dec 2025

8/10 Good

MA

Liked: Room comfort
Disliked: Cleanliness
The bathroom was not cleaned to a good standard, had to call housekeeping and instruct all the areas that needed cleaning, ie basin, area around the toilet had splatter marks etc Small table on the room had a glass top and very dirty, had to instruct the cleaner to left the glass and scrub.
Stayed 4 nights in Dec 2025

8/10 Good

Mohyeldin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, amenities
In front to haram .good place Very clean Good breakfast
Stayed 3 nights in Jan 2026

6/10 Okay

shaukat

Stayed 7 nights in Dec 2025

10/10 Excellent

Wajahath

Travelled with family
Liked: Cleanliness, staff & service
Staff were friendly, room was clean. Food was great, both room service and breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2025

10/10 Excellent

Assad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing location and great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location steps away from Masjid AlHaram. Breakfest food was great. Hotel staff member Ricky is amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Ali, Bowling Green

Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff, 5 starts hotel
Stayed 5 nights in Dec 2025

4/10 Poor

Kazi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower water leaked onto the bathroom floor, wasn't as clean you expected from Hilton, and breakfast options were not in line with Hilton brand.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanullah

Stayed 4 nights in Dec 2025

4/10 Poor

Samay

Disliked: Cleanliness, property conditions & facilities
Not very clean rooms. Stained furniture and moldy washroom. Very noisy due to the construction outside.
Stayed 1 night in Dec 2025

2/10 Terrible

Muhammad

Stayed 3 nights in Dec 2025

10/10 Excellent

Ekramul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Yazid Abubakar

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean Tnx Mr sakib hard working he make sure the rooms are always clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Muhammad

Stayed 2 nights in Dec 2025

10/10 Excellent

Atif

Stayed 4 nights in Dec 2025

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent in all areas of the hotel. The locstion was fantastic and breakfast spread was decent. The cafe was exceptional with some lovely choices of cakes, sandwiches and coffee.
Stayed 5 nights in Dec 2025

2/10 Terrible

nader, irbid

Disliked: Cleanliness, amenities, property conditions & facilities
flights with luggage from amman to jeddah and i surprised when i came bake from jeddah to amman my booking without luggage i don’t how or i don’t know what and where the logic …!! in the i paid 350$ for air fly to bring my luggage back i don’t know what i said !! this cheating i think or fraud or laying i don’t know what i can do i will try my best to tell all my friends to give very bad reviews
Stayed 3 nights in Dec 2025

10/10 Excellent

Irfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet can be better and faster
Stayed 3 nights in Dec 2025