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4.0 out of 5

"it is very beautiful experience.close to kaba. also shopping in hotel. " More

By a verified traveller on Wed 03 May 2017

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Hotel Description

5-star luxury hotel near King Fahad Gate, connected to a shopping center

Central Mecca getaway

Within a 10-minute walk of the hotel, you'll find King Fahad Gate and Well of Zamzam. Great Mosque of Mecca and Kaaba are also within half a mile (1 km).

Luxury amenities

A full-service spa, 10 restaurants, and a health club are all featured at this luxury hotel. Families will appreciate the free kid's club and onsite laundry facilities. Enjoy the sauna and perks like free valet parking and free WiFi.

Comfy beds, WiFi

The 1650 soundproofed guestrooms offer WiFi and comfy beds. LCD TVs come with satellite channels, and other amenities include sitting areas and 24-hour room service.

Studio, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
C$181* Per night/room 1 Sep. - 2 Sep.

Quadruple Room (Residential Quad Haram View)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Junior Suite, View (Kaaba)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Room, 2 Double Beds, View (Kaaba)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed, View (Kaaba)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, View (Fairmont Gold)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Makkah Clock Royal Tower - A Fairmont Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Makkah Clock Royal Tower - A Fairmont Hotel

Everyone (3)
5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Guest Relation Manager

Thank you for your kind opinion we are pleased that our services have met your expectations. We look forward to serving you on your next visit to our hotel.

2 out of 5
The receptionist literally, does speak to the guest, he did not explain what to expect, not even the breakfast time abc location.

Posted by on 12 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Guest Relations

It is our top priority to provide our guests with luxurious services and superior experience. Your feedback about the receptionist is very important to us. Your comment is taken into account and will be forwarded immediately to the concerned department.

5 out of 5

nice hotel view harem

it is very beautiful experience.close to kaba. also shopping in hotel.

Posted by on 3 May 2017

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About the Makkah Clock Royal Tower - A Fairmont Hotel

Location King Abdul Aziz Endownment, Mecca, 21955

Property Features

Makkah Clock Royal Tower - A Fairmont Hotel offers its guests a full-service spa, a health club, and a sauna. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 23378 square feet (2172 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at the luxury Makkah Clock Royal Tower - A Fairmont Hotel. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Mecca hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • 23378 sq ft of conference space
  • 2172 sq m of conference space
  • Built in 2008
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: King Abdulaziz Intl. Airport (JED) (98.3 km / 61.1 mi)
  • Parking: Free valet parking

Room Amenities

Makkah Clock Royal Tower - A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Sitting area
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.

Atyaf - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Aja - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

The Grill - This steakhouse serves dinner only. Open select days.

Mazaq - This café serves light fare only.

Al Dar - This bistro specializes in Middle Eastern cuisine. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

  • Deep tissue massage
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Makkah Clock Royal Tower - A Fairmont Hotel

Policies

Please note: during Ramadan, full board includes Iftaar and Sahoor only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Bureau Veritas (Accor Hotels)
  • Property Registry Number - 4039860
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 110 per person (approximately)
  • Fee for in-room wireless Internet: SAR 50 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clock Royal Tower Fairmont Hotel
  • Fairmont Hotel Clock Tower Makkah
  • Makkah Clock Royal Tower - A Fairmont Hotel Hotel
  • Makkah Clock Royal Tower - A Fairmont Hotel Mecca
  • Makkah Clock Royal Tower Fairmont Hotel Mecca
  • Makkah Clock Royal Tower Fairmont Mecca
  • Makkah Clock Tower Fairmont Hotel
  • Makkah Royal Clock Tower Fairmont Hotel
  • Makkah Royal Tower
  • Royal Clock Tower Makkah Fairmont Hotel
  • Makkah Clock Royal Tower - A Fairmont Hotel Hotel Mecca

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower - A Fairmont Hotel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.