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"the staff is super nice. safe place, 8 minutes walk to kaaba " More

By a verified traveller on Sun 01 Dec 2019

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Hotel Description

5-star luxury hotel near Great Mosque of Makkah

City center stay

Your stay at this Al Hajlah hotel places you within 2 miles (3 km) of Great Mosque of Makkah and Kaaba. As-Haabee Exhibition and Alkhalil Courtyard are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. A coffee shop, a grocery/convenience store, and a library are also on offer.

Classic Twin Room, 2 Single Beds, No View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
CA $219* Per night/room 20 May - 21 May

Family Suite, 1 Double Bed, No View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Junior Suite, 1 King Bed, Partial View (Kaaba )

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 1 Double Bed, View (Haram View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premier Twin Room, 2 Single Beds, View (Kaaba View)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Classic Room, 3 Single Beds, View (Partial Kaaba view)

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Swissôtel Al Maqam Makkah ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Swissôtel Al Maqam Makkah

Everyone (2)
1 out of 5

Posted by on 17 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Hotel Management

Dear Khadra, we appreciate your time leaving feedback. If possible, kindly share your experience details with us on any of our social media pages so we can get in touch.Kind regards,Swissotel Al Maqam Makkah.

5 out of 5
the staff is super nice. safe place, 8 minutes walk to kaaba

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Guest Relations

Thank you for your kind opinion we are pleased that our services have met your expectations. We look forward to serving you on your next visit to our hotel.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services. This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1624 guestrooms or units
  • 47 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Room Amenities

Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Swissôtel Al Maqam Makkah has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals not allowed
  • Property Registry Number - 16249642
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 48 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissotel Al Maqam Makkah Hotel Mecca
  • Swissotel Al Maqam Makkah Hotel
  • Swissotel Al Maqam Makkah Mecca
  • Swissotel Al Maqam Makkah
  • Swissotel Al Maqam Makkah
  • Swissôtel Al Maqam Makkah Hotel
  • Swissôtel Al Maqam Makkah Makkah
  • Swissôtel Al Maqam Makkah Hotel Makkah

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

Awards & Affiliations

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.