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Grand Inna Medan

3.0 star property
3-star Colonial hotel in Kesawan

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Photo gallery for Grand Inna Medan

Welcome to our elegant lobby, featuring a high ceiling, chandelier, and comfortable seating areas.
Relax by the pool surrounded by lush palm trees and a beautifully designed low wall.
GRAND INN features a striking vertical stripe and symmetrical design with balconies on each floor.
Enjoy dining in this inviting space with a view of the garden and street.
Two large beds with matching headboards and footboards, adorned with white bedding and decorative borders, are the focal point of this stylish room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111
  • Grand City Hall
    ‪2 min walk‬
  • Sun Plaza
    ‪14 min walk‬
  • Medan Mall
    ‪15 min walk‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Royal Double or Twin Room

Royal Double or Twin Room

Royal Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Grand Suite

Grand Suite | City view

Grand Suite

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | City view

Deluxe Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Medan

Heart of Medan.You'll be steps from Grand City Hall and within a 10-minute walk of Tjong A Fie's Mansion with a stay at this Kesawan hotel. Sun Plaza and Sri Mariamman Temple are also within 2 miles (3 km).

What's nearby

  • Grand City Hall - 2 min walk - 0.2 km
  • Tjong A Fie's Mansion - 9 min walk - 0.8 km
  • Sun Plaza - 14 min walk - 1.2 km
  • Medan Mall - 15 min walk - 1.3 km
  • Maimun Palace - 3 min drive - 2.7 km

Getting around

  • Medan Station - 4 min walk
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪Taipan Restaurant - ‬4 min walk
  • ‪Sate Nasional - ‬5 min walk
  • ‪Jade Dragon 玉龍餐廳 - ‬2 min walk
  • ‪NAV Karaoke - ‬3 min walk
  • ‪Marutama Ra-Men - ‬10 min walk

About this property

Grand Inna Medan

3-star Colonial hotel in Kesawan
Grand Inna Medan offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. The business-friendly Grand Inna Medan also features multilingual staff, a garden, and concierge services. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Medan hotel.

  • 132 guestrooms or units
  • 8 levels
  • 2 buildings
  • Built in 1898
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Grand Inna Medan offers 132 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Inna Medan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: IDR 100000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Inna Dharma Deli
Inna Dharma Deli Hotel
Inna Dharma Deli Hotel Medan
Inna Dharma Deli Medan
Grand Inna Medan Hotel
Grand Inna Medan Hotel
Grand Inna Medan Medan
Grand Inna Medan Hotel Medan

Grand Inna Medan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ivor

Liked: Cleanliness, staff & service, amenities
Walking distance to the train station to the airport. Easy access to restaurants and a mall.
Stayed 2 nights in Jul 2024

4/10 Poor

Peter

Disliked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Peter

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Normal, but noisy

Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Too much noisy from the traffic event during the midnight
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

zainol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a good location near shopping complex and easy access by train to airport.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

jimmy togar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient enough but need to improve

Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
Stayed 4 nights in Aug 2017

6/10 Okay

Yeoh, Malaysia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old hotel but good location

The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.

4/10 Poor

Ashraf, shah alam, malaysia

Liked: Property conditions & facilities
Disliked: Room comfort

Hotel location is in town's centre

Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Bernard

Stayed 1 night in Dec 2023

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia para volver a repetir

Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
Stayed 1 night in Mar 2023

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant hotel

The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Stayed 1 night in Sep 2019

8/10 Good

Abang, Jakarta

Business traveller
Liked: Staff & service
A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Stayed 2 nights in May 2019

10/10 Excellent

solby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Kamarulzaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand inna hotel bertaraf istimewa

Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Stayed 2 nights in Feb 2019

8/10 Good

rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiär aber es gibt besseres in Medan

das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
Stayed 3 nights in Dec 2018

8/10 Good

rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

traditionshotel aus alten zeiten neu aufgepeppt

regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Arez, Purmerend

Liked: Staff & service

Good for one night

It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
Stayed 1 night in Dec 2017

8/10 Good

muhammad

Liked: Staff & service, room comfort