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Soechi International

4.5 star property
4.5-star luxury hotel perfect for exploring Medan

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Photo gallery for Soechi International

Lobby
Outdoor pool
Exterior
Superior Room
Lobby sitting area
Reviews
6.8

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free airport shuttle
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

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Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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Suite

Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Soechi International Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 119 reviews" "
Rating 8 - Good. 49 out of 119 reviews" "
Rating 6 - Okay. 35 out of 119 reviews" "
Rating 4 - Poor. 14 out of 119 reviews" "
Rating 2 - Terrible. 7 out of 119 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hotel.
The room was dirty and not cleaned,I trod on a 2" pin/needle left in the carpet, fortunately it did not go into my foot. The window had a 1 1/2" gape on the top and bottom witch looked dangerous. I gave the pin/needle to the reception and a supervisor came to our room to investigate. He showed me another room but the condition was the same dirty and the window in the same condition. We asked to speak to the manager as nobody seemed to care, we were told that he would be with us in10 minutes but he never arrived. Later the receptionist informed us that the manager had gone home, that is how much they care about the hotel and the people who stay there. If the management don't care how can the staff be expected to do a good job if they are not trained and the managers do not care.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel! I could not believe the size of the room and the cleanliness of the hotel. The staff were very friendly and helpful. I will stay there again if my path leads me to Medan.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
I can walk at 10 minutes from the station where you arrive at the airport. There is a famous tourist attraction around the hotel. Tjong A Fie Mansion,Masjid raya, Istana Maimoon.

2/10 Terrible

Osman, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of my most horrific experience.
My first I had cockroach and ants in the bathroom. They changed my room, and was water on the bathroom floor.My phone barely worked. The wifi didn't work. I do e-commerce therefore I can't work without internet. I reported to the reception, they hotel is full. My friend and his wife had separate room and because of all the carpet dust his wife asthma got worse. The breakfast buffet was mediocre at the best. I booked for 6 nights and to leave on my 3rd day. My friend and his wife had to leave on the 2nd day because the wife had to be treated for her asthma. I would advise everyone to stay away from this hotel.

8/10 Good

NOR HISAM

value for money
poor wifi service at room especialy

4/10 Poor

richard , malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad shower facility. Inferior breakfast quality!!
The bathroom should be refurbished. The breakfast quality should reflect a 4 star hotel and not a 2 star!!! I have been staying in this hotel since year 2000. I am surprise not much has changed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stu, Cambridge UK

Liked: Cleanliness, staff & service, room comfort
Central hotel
I would only recommend this hotel if you are a smoker. I was moved to the non smoking floor on level 10 but somehow there remains a background level of nicotine. This is particularly obvious in the large breakfast area, where the non smoking section is within the same room but you have to walk through the smokers to reach the buffet. Sun Plaza is only a short sidecar taxi ride away, as is the grand mosque and royal palace.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Once a truly grand hotel. The foyer is stunning. But now it is falling into decline. No-one seems to worry about the Non Smoking signs - the staff do not enforce them. Even on Non-smoking floors there were men sitting around smoking. Some of the staff speak a little English but I was never sure they understood me (maybe that's my fault for not learning some Indonesian). Room service is shocking - I waited 20 minutes for a glass. If large groups of people are staying there (as was the case during my 2 weeks there) then the lifts are unable to cope. I recommended a lift marshall but that was merely smiled at. The laundry service is good.

6/10 Okay

Mazlan

Liked: Cleanliness
I enjoy my stay there good music and friendly staff